West County Care Center
312 Solley Drive, Ballwin, MO 63021
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$10,000
Reviews of West County Care Center in Ballwin, Missouri
2.15
(13 reviews)
Facility
1.7
Staff
2.0
Food
3.0
Activities
1.3
Value
1.7
joanmary
1
|
September 8, 2022
No person dead or alive should be put in this place. The staff is incompetent and could not care less about the patients. My sister was dying of cancer and my sister frequebtly went without her pain meds. At one point they wetr out of one of her pain meds anddid not get it in for 4 days, thanks to me as I kept on their backs. One of the staff even put the call button away from myvsister so she could not reach it! Close this place asap.
e21
1
|
August 24, 2021
I live at west county care center and their facility is trash their head administrator Sherry is doesn't take any responsibility for the way the place is ran. they don't give residents showers. Their facility has roaches and ants. The place stinks all the time I don't understand why you can't care for two floors of people. I hate living in this place it's not meant for any living person old or young.
jgelouis
1
|
December 9, 2018
Facility clean, Food Better Than Average, Individual Care is extremely poor, 80% of Nursing Staff/Aides very rude, lazy and careless, Many errors occurring with medication, Zero communication skills among administration, Many residents treated unfairly, Many untruths given to residents and family members. Find a different facility.
momofboys3
1
|
January 17, 2018
My father was in this facility for many years. I live out of state and could not visit very often but I was always disgusted and depressed being in this place. It usually had a bad odor. I did not think he got good care at all. I would not recommend this facility to anyone. There were numerous issues over the years, including a foot sore that got so bad his foot and leg had to be amputated. They do not have hospice rooms so he had to share a room while he was dying. He passed away this fall. Besides the poor care, the building facility itself needed a lot of work. It has not been maintained.
DCBob
3
|
November 21, 2017
Staff was very good with my Dad. He really enjoyed the food.
Laura P.
1
|
January 27, 2017
My Dad walked into this facility a physically healthy man with dementia. He died after being here for 3 weeks. To say this facility is terrible is an understatement. Because of his dementia he wandered. Even though he was in a locked unit they medically restrained him which led to his death. The administration here is as horrible or worse than the care. They were rude to my Mother who visited my Dad every day to ensure that he got even basic care, which he did not get unless my mother asked for it. The people that work here could not care less about your loved one. Avoid it at all costs.
ALaird
1
|
January 12, 2017
I would not send my worst enemy here. My grandfather's wedding ring amongst other valuables were stolen. The facility is dirty and smells bad and the patients are ignored and treated poorly.
Ms. Missouri
1
|
September 30, 2016
My sister-in-law was at West County Care Center for probably almost 6 weeks. It was terrible, very depressing, and not good care. The help was not nice, and the food was not good. She still talks about how bad it was. The staff was not good; they were not friendly. She said that they were very rough in helping her get in and out of bed. The place was not nice at all. It just did not seem really clean, and this was not a nice, uplifting place at all. If you were going to be depressed, it was going to make you a little worse.
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Services and Amenities of West County Care Center in Ballwin, Missouri
General
- Resident Capacity: 137
Medicare
Health
1.0
Overall
1.0
Quality
1.0
Staff
1.0
About West County Care Center in Ballwin, Missouri
West County Care Center is a Senior Living provider in Ballwin, Missouri that offers residents Nursing Homes services. Contact West County Care Center for more details on services and rates.
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