Claiborne at Gulfport Highlands

Codeblue

If you are interested in placing your loved one in the memory care unit, be advised of the following issues. There is a specific nurse who should NO longer be able to work with the memory care residents. I WOULD NEVER WANT MY LOVED ONE TREATED BY THIS TOXIC NURSE. I am there visiting enough to see how she treats the residents, talks to the residents and simply has no patience with them along with a serious attitude! The staff is ALWAYS revolving and changing and there are new or “agency” staff there daily/weekly that have no clue what they are doing. They are on their phones 1/2 the day. The activities director for the memory care is non existent every time we visit and therefore have found out and seen that these residents have very little to nothing to do daily. It is heartbreaking! I would think twice before placing my loved one in this facility especially in the memory care unit!

allspice

I have visited the memory care unit and have found the following.. 1.0 Tables not cleaned between breakfast and lunch 2.0 Trash under tables 3.0 Activites are minimal...see many residents asleep at the table, or stuck in front of tv watching animal shows or child like movies....some just wonder freely 4.0 As I have visited, one poor resident I have noticed being injured three times, first a black and blue eye and side of face, second injury the same but with a dozen staples in the scalp, and now a broken arm....how does this happen? 5.0 The staff is slow to respond to residents, one resident ask to be helped to bed, and was told she would look for someone 6.0 When I ask to speak to director....more than once, several times, the director seems non existent My prayers for all the residents in memory care because often they cant explain how they are being treated

Pat

Claiborne at Gulfport Highlands is a brand-new facility, and you could tell it was. Everything was sparkling. It was just wonderful. I was shown the different dining areas, they had more than one. They had the main dining, a bistro, and a smaller area where you could also dine. It was very accommodating in every way. They explained that it was restaurant style, you go to your table, someone comes and take your order, and then it's brought to your table. It was beautiful. You could tell it had just been done, and nothing was held back. Everything was just all the extras. It was a beautiful facility, with nice landscaping, and courtyard areas. The only thing I didn't like there was that it was two-story, but they assured me that they took that into consideration at all times. It's just a little scary when you've got somebody just wheelchair- bound.

Barbara

I liked the fact that Claiborne at Gulfport Highlands was smaller. Everybody was very helpful, very nice, very accommodating, and answered any question I had. It's all very well put together. It's just in a rural area, so they didn't have anything very close.

rreilly

If you are looking at this place I urge you to look elsewhere. My father spent 4 months there before his treatment got so bad that we had to move him to another place right around the corner. If you do chose this place I suggest you put a camera in the rooms. We have video evidence of mishandling his medication is just one example.

Dedra

We placed my mom at Claiborne at Gulfport Highlands, and it's awesome. I like the security and knowing she is safe. It is beautiful, very peaceful, and very clean. The staff are very helpful and very caring. The cook is awesome. I'm not 100% sure about the meals, but I like the man that prepares them. He is very kind and very considerate. He has relationships with the residents. The dining area is spacious, clean, and very bright. My mom has gone on a van ride with her new friends, and she was excited about that. They actually took them safely out of the facility for a ride, which was nice. There is a beauty salon. Once she gets established, they said they could take her for activities over in the assisted living site, which is awesome.