Medilodge of Wyoming

christinal1966

My mom lived here for several months, and during that time she rarely got showers, staff didn't regularly help her brush her teeth, and she reported to family many times that some of the staff seemed angry and unfriendly. She worried that they were mad at her. My mom would often ask me and her sister when she could get a shower and I talked to staff and administration frequently about this issue, but they'd say that she was refusing showers and help with her teeth. This didn't seem true, because she was asking my aunt and I when she could get a shower. We moved her to a new facility in hopes she could get better care, and I'm so glad we did. She is getting regular showers on her shower days and doesn't refuse them and tells me how much cleaner she feels now. She's getting help with brushing her teeth every morning and every night, and the staff are so warm and friendly. Her call button is being answered much more quickly there than at Medilodge of Wyoming, where it could take an hour for her to get help using the bathroom. When I and my aunts tried to talk to Medilodge administration about my mom's care, we were met with pushback and denial, and they made it clear they did not welcome our concerns. My mom's new care facility has been the complete opposite; they are welcoming and seek input and communicate freely with me and my aunt. The meals my mom gets now have more variety and are more enjoyable as well. She has never once said she thinks the staff here seem angry and has never expressed concern that they are mad at her. It has been such a relief now that my mom is away from Medilodge and getting the care she deserves at her new place. She seems more content and loves the staff.

Etb4

The care of our Mother was terrible. When she had to go to the bathroom no one came to help her. She went down hill instead of improving with rehab. They didn't get up and walk her like she should. She was very weak but within just 2 days of deciding to bring her home she has improved.

Marilyn

My mother was at Medilodge of Wyoming for a little while. The room she was in was less than adequate. It needed a paint job. It was kind of rundown. The care that they said they were gonna offer her was not matched to what they said. They said they had everything, but when it came down to it, they didn't have much. They said they had a salon, but I never saw it.

Robin

My mother is at Medilodge of Wyoming. She is supposed to be there for rehab. As far as I know, they were understaffed. She wasn't getting anything to drink. She hasn't seen her doctor, and she hasn't even had rehab in a week. This place is no good. I have not been able to step inside. I could look through the window, and it looked like a hospital. We knew where her room was, so we just went to the room. We called her beforehand, so she was right there waiting for us. They were short-staffed. They have bingo. That is all she has mentioned. She also didn't say anything about the food, so it must be OK. They need more staff.

Jasmine G

I am a friend of an Resident at Medilodge of Wyoming and each time I go to visit the building is always clean and the staff is very friendly. The food looks and smell very good and my friend always seem happy with food. If anyone in my family ever need rehab I would tell them about medilodge. Hope the staff there know that they are very special people.

DellsF4m

Medilodge has attentive nurses, a patient advocate (who takes care of concerns before they escalate to problems), a creative activity staff, compassionate CNAs, reliable WiFi, security at al. My husband is at Medilodge of Wyoming currently, recovering from an amputation. My career requires me to travel and I can continue to do so, without any worries or concerns regarding his care and safety. The few times that we had concerns, they were handled swiftly and professionally. We are blessed to have an amazing staff to support my husband in his journey. Rooms are clean, supplied with ample cupboard space and allow for wheelchair maneuvering. The beds are decently comfortable as well.