LakeHouse Kalamazoo

Jill

I did a tour here. The staff who accommodate us was knowledgeable and very nice. I spoke to the manager and a nurse. The facility was very clean, very bright, and very airy. It seemed very nice.

Bob

It was nice and clean. It just didn't appeal to me as much as the other place, probably on the basis of how friendly and outgoing the staff was.

SusieS

My mother lived here for about 3 years. I toured several places over the years in the Kalamazoo area and since they were all for profit, as expected they were pleasant while recruiting me. This is a small facility. The staff greets you by name and like family. I was told that when I toured there but didn't really believe it. There are quite a few activities here. Since I paid my mother's invoice, she was always calling me to ask how much she paid for an activity. I was happy to tell her nothing since like most seniors she worried about running out of money. One really doesn't know however until a problem arises how they will respond. This is what happened with my mother after having a stroke. I could never thank the staff enough for the love, support and level of care given to my mother. Over the years I got to know the folks who worked during the day but after her stroke I got to meet several of the night shift as well and they were also wonderful. When they realized my mother would no longer be a resident, it was then they were at their best. It wasn't about the money. It was taking the best possible care of her while she was still there.