
Reviews of StoryPoint Portage
Assisted Living Reviews for StoryPoint Portage
May 16, 2022
I am a friend or relative of a current/past resident
May 12, 2022
I am a friend or relative of a current/past resident
Provider Response
Hello, Thank you for providing feedback. We are disappointed to hear about your experience and wish we could have connected with your sooner to resolve your concerns. We are glad, however, that you found a good home for your mother. We think that connecting with you directly to learn more about your experience and the opportunities we have for improvement would be very beneficial to us. Unfortunately, we cannot identify you to reach out, but if you are interested in sharing more, please call the community and ask to speak with our Executive Director. Thank you.
March 16, 2022
I am a friend or relative of a current/past resident
Provider Response
Hello, We agree that there are global staffing issues in healthcare, as well as most other industries. We are determined to keep our standards high when it comes to staffing our team and we always welcome employee referrals and suggestions on how to find more dedicated individuals. We are disappointed to hear of your concerns about care and food. We would like to address these issues right away, but unfortunately, you didn't leave a name on your review. If you could please call our community and ask to speak with our Executive Director, that is the only way we can remedy any lingering concerns. Thank you.
June 24, 2021
I am a friend or relative of a current/past resident
June 23, 2021
I am a friend or relative of a current/past resident
October 28, 2020
I am a friend or relative of a current/past resident
October 28, 2020
I am a friend or relative of a current/past resident
October 03, 2020
I am a friend or relative of a current/past resident
October 14, 2019
I am a friend or relative of a current/past resident
September 24, 2019
I am a friend or relative of a current/past resident
April 14, 2019
I visited this facility
Provider Response
Hello, Thank you for taking the time to visit our community and leave us your feedback. We are so happy to hear that you found the staff to be kind and that you thought the community was gorgeous. We would like to speak with you more in depth about your experience so that we can continue to improve. Please contact Beth Conway. Thank you again for your feedback!
August 20, 2018
I am a friend or relative of a current/past resident
July 20, 2018
I visited this facility
June 20, 2018
I visited this facility
Independent Living Reviews for StoryPoint Portage
April 04, 2022
I am a friend or relative of a current/past resident
September 10, 2021
I am a friend or relative of a current/past resident
August 06, 2021
I am/was a resident of this facility
March 31, 2021
I am a friend or relative of a current/past resident
January 13, 2021
I am a friend or relative of a current/past resident
October 10, 2019
I am/was a resident of this facility
September 12, 2019
I am a friend or relative of a current/past resident
September 09, 2019
I am a friend or relative of a current/past resident
August 10, 2019
I am a friend or relative of a current/past resident
Provider Response
Hello, Thank you for leaving a review as your feedback always helps us improve the experience of our residents. Our culinary team is always accepting suggestions on how we can improve. We recommend that residents and family members connect with the Executive Chef to work together on creating a menu with their favorite dishes. Like many businesses, we do experience turnover in our communities from time to time, mostly because we want to ensure that all of our employees are the most qualified and caring individuals. We would like to discuss the concerns with care services more directly. Please contact Andrew Dorr to discuss your review in greater depth. We are happy to hear that your mother is happy and enjoying her new home. Thank you.
June 19, 2019
I visited this facility
June 06, 2019
I visited this facility
January 25, 2019
I am a friend or relative of a current/past resident
June 20, 2018
I am a friend or relative of a current/past resident
Memory Care Reviews for StoryPoint Portage
January 31, 2022
I visited this facility
Provider Response
Hello Mary, We appreciate your review. We are very surprised you didn't find our staff to be friendly, as we work hard to maintain a welcoming environment. We are also concerned that you felt scared during your visit and would like to learn more. We really believe we should connect directly to discuss your experience and how we could have made it better. Please reach out to Erin Kessler at your convenience. Thank you!
April 19, 2021
I am a friend or relative of a current/past resident
March 21, 2021
I am a friend or relative of a current/past resident
October 28, 2020
I am a friend or relative of a current/past resident
October 08, 2019
I am a friend or relative of a current/past resident
October 04, 2019
I am a friend or relative of a current/past resident
October 31, 2018
I visited this facility
Costs for StoryPoint Portage
Services and Amenities of StoryPoint Portage
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4500/month
- Independent Living Starting At: $3990/month
- Memory Care Starting At: $4600/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Cook Your Own Meal Or Allow Us To — It’s Up To You. We Believe In Preparing Vibrant Dining Experiences Based On Your Individual Preferences. Story Point Portage Features An Executive Chef Who Creates Menus From Fresh Ingredients. Our Chef Crafts Professional Culinary Experiences For You Everyday Day.
Features
- Beauty Barber Shop
- Garden And Patio
- Resident Parking
- Features Extra: Keep Your Apartment Looking Its Very Best By Utilizing Our Housekeeping Services. From Cleaning To Laundry Assistance, We Offer A Variety Of Housekeeping Services Allowing Residents To Eliminate Daunting Chores And Focus Their Time On The Activities They Enjoy.
Activities
- Offsite Activities
- Religious Services
- Fitness Room
- Activities Extra: With Events, Activities, And Excursions Happening Each Day, We Take The Time To Get To Know Our Residents’ Interests And Create The Perfect Way For Them To Share With The Rest Of Their Peers. When You Want To Go Out, You Can Enjoy Shopping, Trips To Events, And More. When You Prefer The Comfort Of Your Home, Grab Some Friends For Game Night, Read A New Book Near A Warm Fire, Or In Your Apartment. Regardless, There Is Never A Dull Moment.
Guest services
- Guests At Mealtime
Languages
- English
General
- Respite Care
- Minimum Age: None
- Pets: Small Pets Allowed
Licenses
- Licenses: Homes for the Aged
- State Licenses: AH390377735
About StoryPoint Portage
Welcome to StoryPoint Portage! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our various senior living options include independent living, enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Portage is a place where residents can truly Shine. Everyday.
Independent Living
Independent living is designed for individuals who want the privacy of an apartment home with the added benefits senior living offers: meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, educational seminars and more.
Enhanced Living
A bridge between independent and assisted living, enhanced living is designed to promote the greatest level of independence for individuals who need a little extra help. It includes all the benefits of independent living plus the peace of mind that comes with affordable, custom personal care packages that can be tailored to individual needs.Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.
Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.
Community Amenities
• Chef-prepared Menu Options • Open Concept Living Spaces • Wheelchair Friendly Community • Walk-in Showers With Safety Bars • All Utilities (Except Telephone) • Daily Shuttle Services • Apartments With Private Outdoor Areas • Activities And Fitness Classes • Household Maintenance • Biweekly Cleaning and Upkeeping • Weekly Flat Linen Laundry Assistance • Beauty Salon and Barbershop Services • Accessible Walking Paths • Wi-Fi Connection • Pet Care • And More Get CostsMap of StoryPoint Portage
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