StoryPoint Portage

StoryPoint is an extremely decent, clean, modern, caring, and user-friendly community. Staff and contract-staff are all helpful and friendly. There is a feeling of ‘wanting to please’. My questions and concerns have been patiently listened too, answered with curtesy, and an informational resolution has always been attained. An activities calendar is available and full of daily busy-ness. In-house medical/physical programs are available for additional charge; these range from ala-carte care, i.e. shower help, to packages of overseeing to a high degree. Overall, should you or your loved one be in a position of re-evaluating their current home status, and are considering a move to a care community, please accept this sincere recommendation for StoryPoint.

StoryPoint Portage is very nice but a little too stuffy. The salespeople who gave us the tour were very nice. The place was spotless and professional. They had transportation and three separate dining rooms for each area. It's a gorgeous facility, but it's elegant to the point that your everyday person would feel uncomfortable. It was a little cold and over-the-top for us. The food looked good from what I saw.

We moved my mother into StoryPoint Portage. It's been a very good experience. It's very clean, new, bright, airy, and sunny. They have a courtyard that people can go in and out of. There are multiple venues for dining. The staff is very friendly. The food looks very good, very nutritious, and there are options. They have four levels of care there. They have two levels of memory care and she's in the assisted living level of memory care. She's still mobile and able to participate fully in activities. It's good for her because she's not advanced yet.

StoryPoint Portage was very attractive. The dining area was clean, neat, and very attractive. We saw two card games going on. The facilities were very attractive and seemed adequate. They had a theater room, which was adequate but not overly comparable. We paid down payment, but we decided their rooms were too small for us. We looked at the apartments, but we didn't find anything that we were really pleased with.

StoryPoint Portage is very nice. It is a brand-new place, and there were apartments available when I looked. The staff members are very congenial and very friendly. The facilities are excellent too. I have nothing but good things to say about the place. They have just about everything but the swimming pool. The dining room is very elegant and very nice. They have many activities going on. You can do something every day of the week. What really impressed me, in my case, is that they have services for the vision impaired.

Be very careful when signing a lease here. They sure lead you down the path with lots of blank promises. My aunt was extremely unhappy with her care, especially considering the big price tag called “rent.” She didn’t like the food ( she’s never been fussy about food, so we knew it was an issue) , the carepeople were always changing( great amount of turnover) and they would take forever to answer her call button. We debated moving her again ( it’s not easy at her age) , and decided she deserved better. She’s very happy now in her new place, and we wished we had moved her out of Story Pointe sooner.

Story Point Portage was clean and nice, but it seemed to be run more like a business instead of a caring facility or home. The amenities were pretty comprehensive, it looked like they had different activities for the residents. They had buses and vans that would take you places, and it looked like they had a robust calendar of activities. The building itself was new and clean. I felt the only downfall was it’s next to the expressway.

Transitions are sometimes very difficult for elderly people. My father was one of those people, but for health reasons, dad and mom had to move from their home after 50 years. Dad was angry that he had to move, but the staff at StoryPoint were fabulous in helping both he and mom to adjust. Dad is in a wheelchair and the staff has been great about helping him. If he falls, all he does is press a button and the staff comes running to help him! They were kind and provided a listening ear. They allowed dad to put up shelves so he didn’t have to leave all of his treasured things behind. They celebrated their gifts. Dad even has a little workroom where he does small projects. They have been there 1 1/2 years and are SO happy. They have friends and the caring environment is amazing! Wouldn’t want them anywhere else!

My parents moved to StoryPoint when it opened 2 years ago. It was SUCH a great decision! Everything is fresh and new, beautifully designed and open areas for people to gather. My parents have a 2 bedroom apartment and it is very spacious. Our extended family of 15 is able to come over and still be comfortable. Family gatherings for the brunches and other meals are a special time. My parents can still host the meal, and the food prepared is amazing! The staff is warm and welcoming, and we never feel like we are an inconvenience. The staff also are so good to my parents, and genuinely care about them. StoryPoint has a van that takes people to appointments and grocery shopping which is great for bad weather or when you aren't able to drive. Holidays are celebrated in special ways. My parents have many friends at StoryPoint already, and it definitely has a family feel to it. Whether its a cup of coffee in the morning, lunch in the Bistro or included dinner in the evening, there are so many great options for people to connect. My dad recently passed away, and I'm so happy Mom has her friends and staff that care for her at StoryPoint. It really is a great place!

For months my wife and I watched with great anticipation the construction and start-up of the StoryPoint of Portage Michigan facility. My wife's mother was at just the right point in her life to benefit from a place like StoryPoint. Her doctor recommended she eat healthy, stay physically active, and stay socially active. We saw the potential for all three at StoryPoint. My wife and I first visited newly constructed and opened StoryPoint of Rockford Michigan and were very impressed. The staff treated us like royalty, the food was terrific, and the facility was really great. We quickly signed my mother-in-law up for an apartment in Portage. One year ago in preparation for the move-in, the StoryPoint of Portage staff treated us like royalty, the food was terrific, and the facility was really great. Over the past 12 months my mother-in-law has truly benefited from the very tasty and nutritious dinners, the ability to stay physically active via structured exercise opportunities nearly every day of the week, and the chance to interact daily with dozens of her new and friendly peers. Over the past 12 months my wife and I have also appreciated meeting and getting to know the StoryPoint of Portage staff. We have consistently been treated with genuine interest and respect and we have observed on every occasion my mother-in-law being treated in a similar manner.

StoryPoint Portage was not confusing. They were very accommodating on the tour. The tour people were very knowledgeable and very good. The apartments were very nice, clean, and roomy. They're all comparable in that way.