New Hope Bay

We had a very good tour experience at New Hope Bay. It's relatively new and looks very good. It's very clean inside, and people actually stopped us and said, "You're going to like it here. You're going to love it here." I also had two friends that had been there. One is still there, while one got in and then got out, and he praised the place. The person who toured us was excellent too. Then they have a salon and a barber shop. It was clean and there wasn't anything that was out of place.

My mom moved into New Hope Bay, and it's cool. The staff is friendly, and my mom likes the place enough, and she's only been there three weeks, but it's still hard for her to be away from her home. There's a front building that's separate, that is independent living. People can come and go, and there are garages and things like that. The main building is assisted living, and when you walk in there's a big dining area. There are two separate wings off to the side and those were memory care. I know they do exercises, they have movies, they do cards and bingo.

My mom has been in the New Hope Bay since the beginning of December. We chose this community because of its cleanliness and friendliness. They have helped her with everything, from getting her showered to getting her dressed. They set it all up automatically. They also evaluated her very well and we're just very pleased with the staff. When we had some Social Security stuff and we had to talk to my mom, they accommodated us by having my sister and brother-in-law tested for COVID. They didn't have to do that because they were closed, but they went in and were able to help my mom through her Social Security problems. For medications, they also helped us out with the renewal and they do all the medication delivery. They've just been very, very kind to my mom. Every time we've been there, prior to being closed down, the staff would always say 'hi', and were very nice to us. Even the maintenance man put all her pictures up because we couldn't be there. Her apartment has a refrigerator, cabinets, sink, a little closet for coats, and a living room. We're also able to get her a room where she could sit outside, so she had a door to go outside and walk. There's a bedroom with a large closet and she only has to walk 5 feet into the bathroom, so it's just right there. It's very nice. The dining room is nice too. They have the tables distanced and the food is better than where she was at, so that's a plus. She is able to get her breakfast delivered to her. They have bingo, a devotion, and a hair salon. The living atmosphere is very upbeat and very caring. From where she was and the services we had to add on, New Hope Bay is actually cheaper than just adding on services. I think the value is very good.

Met with Director, John C, and toured the property. He was  knowledgeable and compassionate.  I like the facilities very much.  Rooms were spacious and well maintained.  Overall staff was very professional and courteous.   

I looked at several communities in the area and found New Hope Bay the place that offered all of the services and amenities I was looking for. Spacious apartment, convenience of having a salon, movie theater and activities room always available to us and there is always something going on! The staff is always friendly and helpful and have become like family. If you are looking for a community that is beautiful and has a HEART! New Hope Bay is for you.

I have been to New Hope Bay on numerous occasions. It is a beautiful, state-of-the-art, top-notch facility. So importantly, I have also found that the management and staff are first-rate as well: friendly, caring, engaging, quick to please and committed to excellence. They make the residents' best interest their top priority. There is so much to offer to the folks who live there, allowing many opportunities for this chapter of their lives to be brighter. I highly recommend New Hope Bay!