Landmark at Monastery Heights

My grandmother lived at Monastery Heights for almost 3 years and she loved it. She felt safe and cared for and really enjoyed the staff. The staff treated her like family and they always went above and beyond. She made many good friends while there and loved bingo and yoga. Her apartment that we decorated was bright and sunny and very charming. We were very happy and miss visiting the residents and staff.

Landmark (Landmark at Monastery Heights) has really beautiful chapels in which residents could worship and pray. It is a very lovely facility but we found the rooms darker than my mother-in-law would have liked. Being an artist, and loving the brightness of daylight, she prefers light and airiness in her surroundings as well as her sleeping quarters. The outdoor area was dark and located in the back of the building; Residents need an employee to accompany them should they wish to go outside to the enclosed courtyard. The beds in the shared room were in close proximity to each other; ie, side by side. It could be acceptable but there is no privacy for the resident. The price was within decent range. The activities were nicely resident centered and wonderfully kept the residents occupied for much of the day. I am certain that Monastery Heights is very attractive to many folks, but since Mom is not religious she would not benefit from use of the beautiful chapels. For her was not the right fit.

Landmark at Monastery Heights was beautiful. Their accommodations were meager, but the warmth of the people was excellent. They were welcoming, helpful, and gracious. If you go in there and you run out of money, they wouldn’t throw you out on the street -- which I thought was really nice. Their price was quite reasonable, and the place was in a good location.

Landmark at Monastery Heights had very small rooms, so my mother-in-law would not have been happy. The grounds were beautiful, and everything was fine until they showed us the room. It is a pretty place. The inside is very well-maintained, and there is a lot of wood trim especially in the chapel. The chapel is beautiful, the dining room is beautiful, the library and the reading rooms and all that. I probably would have chosen this place except for the room that they wanted to give her was very small; she would not have been happy. Once we saw the room, we knew that it wasn’t going to work.

My relative was in assisted living at the Landmark at Monastery Heights prior to where she is now. It used to be a monastery, and nuns used to live at this place. The building is very old and very beautiful, and the grounds are beautiful. You go into the main door, and you would think that you are going into a 5-star hotel, absolutely beautiful. Of course, just being assisted living, they don’t have the intense care, and you are on your own. She had her own little apartment. They have 3 chefs, they have their own bakery, and they do all their own baked goods. They have their choice of 2 meals at each mealtime. If you do need assistance -- like occasionally she needed assistance with the shower and she did need medication reminder -- that is taken care of, and it is included in the cost. Wonderful activities -- they had trips that they offer the residents to different areas, and they had their own vehicle. Or if you had an appointment they would transport you in their van to that appointment; it was a very nice place. During the summer, they had a concert series outside. Each of the holidays, they encourage the families to come, they put out appetizers, and they have a Santa for the grandkids and the great grandkids. At Easter time, they had an Easter egg hunt for the kids; just really well-organized activities.

I liked everything about Landmark except the aspect of the individual room which I found very depressing. They need to improve on the individual units. They are situated such that we were staring at a kitchen. The physical layout was beautiful. The public rooms were beautiful. The staff was fine.

Landmark @ Monastery Heights is very comfortable. They had a large room, and they had 2-bedrooms. They had a lot of activities; plus, the memory care unit was very good for my mother. The staff was very comfortable and attentive. They looked like they had things well covered, and they accommodated all of their requests. My mother does go to what they called Morning Star, and they have been very good and accommodated her. Dad does the activities in terms of card playing, bingo, activities room, and crafts area. They show movies and happy hour. They seemed to be very comfortable.