Potomac Valley Nsg & Wellness

My dad has severe dementia and is bipolar we were in a tight bind from the hospital and needed a nursing home with some sort of psych program. One of the social workers recommended Potomac Valley because they have a psych program. They were fast and very helpful when it came to getting dad in there. They have a good psych program but I do wish he seen the psych doctor a little more. All in all , I am glad we found this place, they were able to balance my dad out and he was able to go back and live with my brother.

My mother was at this facility multiple times. Each and every time she was here she received the best care. Every staff member treated my mother as if she was their own mother. The rehab staff was excellent. There was always an activity going on somewhere in the building. I would highly recommend this facility for anyone who needs short term or long term care.

Not sure where to start but our experience with Potomac Valley was terrible. Dad was there for rehab. The nursing and CNA staff, most of which are ESL, were rude and uncaring toward the patience's. The PT staff did very little to help dad recover and did not even fit him properly for a wheel chair. The food was fair at best and serving sizes especially small, dad loss 6 lbs. during his stay. We couldn't wait to get him out of there and back to his assisted living. Their marketing is good but there service is not - visit and talk to the residences before you send a love one there!!!

Horrible experience. My mother passed away there in 2015. She was scheduled to be released in a week from rehab after a hospital stay. Nobody could tell me how she died. I got a call to come, they gave me 10 minutes and said that she had to be removed, as needed the space. I was still in shock when I arranged the funeral home to hurry over. I will never forget this treatment and simply a horrible experience.. I would hope that you take this to heart and do not set a foot in the place with a loved one.

We also had difficulties with the doctor not speaking directly with us. Unacceptable. I would not recommend this place.

I would NOT recommend this facility at all. We had a loved one in this facility for months that they promised to care for and help address their special needs. They insisted they had the skills but the resident only got worse. The staff would not allow us to speak with the attending doctor who was only talking to facility staff. They insisted they would address the needs. They would not even address regular care such as clipping of fingernails. We had to point this out to the staff. When we decided to move on to another facility, they resisted and did not help, they told us other facilities would not take him. In fact, other facilities did take him and were able to do in a few short weeks what PV could not do in months, at our cost. They insisted on additional aids at our expense because they could not treat the resident adequately. They did not attend properly to submission on insurance claims which we needed to correct and manage. Look elsewhere if you caress your loved ones care.

My brother spent at least 10 or 13 days at Potomac Valley, and he regretted it thoroughly. The rooms were like hospital rooms -- small and old, antiquated. We attended a few activities, but I was not happy with the treatment unfortunately. The food was well-balanced; I have to give them that. The portions were good, and it was healthy and nutritious. The dining area was less than desirable. My brother was place in a hallway with a lot of dementia patients who screamed a lot, and he was very sensitive to noise having had a brain aneurysm. Not a lot of accommodations were made to make him comfortable.

The worst rehab in the Maryland . After the experience of village at Rockville the Potomac valley is the place I will not send my dog . This place has the worst care and whole place is do dirty and sticks . It is a pathetic place and authority should close this facility . My husband fell in front of the nurse and the second day was hit by the Ivy machines . Most horrible place to take your loved one !