Carriage Hill Bethesda

Extremely disappointed in Carriage Hill. Stay away if you expect real, quality skilled nursing care.

I have now used Carriage Hill on two occasions with my mother who did her rehabilitation with the facility. I have found Carriage Hill on both occasions to be both professional, knowledgeable courteous and caring for my mother. All of the staff treated my mother with dignity respect and were a pleasure to work with. The nursing staff all cared and showed that care everyday. I know because i was there everyday. The management staff are very knowledgeable and support and were very helpful in providing guidance for my mothers transition home. Outstanding facility.

Very disappointed with the quality of nursing and physician care provided at this facility. The facility overall is old and needs updating, but very clean. The rehab gym is atrocious: messy, disorganized, and dirty. The staff is very nice, with one exception on my visit, but they refused to call the physician when requested, continually promised that a physician would see our loved one and it never happened. When I call the Director of Nursing, she was unavailable and never returned my call. This facility may be a 5 star rating, but unfortunately does not give quality care. I was expecting a good experience but received a poor experience. I am not sure how this facility could have a 5 star rating since I work in this field.

If you hate your family member or the patient of this place go here . Worst place ever they let you poop your pans and neglect you a lot . I have to give it a star to submit this review but I would give it none