Chateau De Notre Dame

Family member

Rooms are clean. Communication with staff is near impossible. Don’t even attempt to get upper management on the phone. Staff very skilled at passing the blame whenever things don’t get done, which is constantly. A lot of theft also. Laundry incompetent, lost clothes, dirty laundry piles up for days. Understaffed and likely underpaid. DO NOT put your loved ones in this place especially since Commcare took over. Daily mass is the only plus but not worth the stunning incompetence and outright negligence of this place.

Rozlyn

I went to visit my friend here. It was very nice there. He was there for a 1-week therapy. It was very well equipped. The therapists were excellent and the food was delicious. The rooms were large. The bathrooms were very large to accommodate a wheelchair, which was a plus. The shower was very nice. I liked everything about it. I felt the staff was fine. He was disappointed because he didn't get as much attention as he expected. He would have liked to have all the nurses floating around. He was not able to attend any of the activities. They had a courtyard, and they had several seating areas. It's run by the Catholic Church, so there was mass available and they were visited by a priest. It was an old building, but it was very clean every day.

Kim

I visited them. It's a very nice, older facility. I really liked that they offered a Catholic mass every day and communion to the residents. They could either go to the chapel or view it in their rooms. It was farther away from my home but closer to my price point. The administrator actually brought me to the room where they provide physical and occupational therapy. I was very impressed with the administrator, who provided the tour himself. He took the time to explain about the facility, he entertained all of my questions, and I did not feel rushed. I feel like he was concerned that I got all the information I really needed to make an informed decision. He also followed up with an email, which I thought was very professional and very accommodating.

Carol B Hicks

The efficiently arranged living area is spacious. The tiny balconies provide lovely vistas and give plant loving residents ability to care for a few plants. Chateau Care professionals have been tender, respectful, and honoring of our adjusting senior residents. The wealth of activities encourage our residents maintain their physical, mental, and catholic traditions. The end of life services Chateau provided supported our loved ones in such a genuine manner. I’m so comforted to know Chateau’s lovely settings and relational care continues for my living relative.