We saw the assisted living of Sunrise of Metairie. It was a good visit, and I'm working with my brother now, trying to make a decision. It was near a highschool, but the facility seemed very nice and it didn't seem like it would be disturbed by the highschool. It's a more residential type area. The apartment was nicely laid out, and it had a good atmosphere. There's a nice cafeteria, they provide outings for the residents, and they provide activities such as art.
Sunrise of Metairie
Offers Assisted Living and Memory Care
23 Reviews
3732 West Esplanade Ave. South, Metairie, LA 70002
Call
(800) 385-2527
Reviews of Sunrise of Metairie
Assisted Living Reviews for Sunrise of Metairie
September 03, 2019
I visited this facility
June 06, 2019
I visited this facility
Sunrise of Metairie was fine, but it was a little bit more expensive than others. The room was good and we would've taken it, but they didn't have any available at the time. They were all very professional. The dining area was very clean. There were people sitting in the common room, some were doing gardening, and some moving around.
September 29, 2018
I visited this facility
Sunrise of Metairie was our second choice. It was a little restrictive in terms of the ability to move around in. The residents were stuck on the fourth floo,r so it seemed like a jail. They didnt have too much to offer. It was a nice and clean community, and the people we met during the tour were also nice. The staff took care of everybody and were watchful of them. They had places they go to at times, like to the park, but they didn't have any outside areas on-site. The parking was a little tight because it's in a pretty congested area. The pricing had separate fees for everything and didnt have any package deals that could reduce the cost. The cost for hurricane evacuation at $5,000 was very high, but their rooms were nice and by far were the best and cleaner compared to others.
May 22, 2017
I visited this facility
Sunrise was a first-class facility; they took us to the entire facility and the memory care. It was very clean, in excellent shape, and had very nice people, but it was too expensive for my mom. We saw at least three groups doing different activities on a patio and in private rooms. The dining area on the first floor was very clean and had a large table. They also had a dining area on the second floor with smaller tables.
January 18, 2017
I am a friend or relative of a current/past resident
Sunrise is very short staff and the Directors don't help out at all and they don't want to hire
December 13, 2016
I visited this facility
Sunrise of Metairie was excellent. It has the memory care there, and it is a newer community. The staff attended to us very nicely. They have apartments. My in-laws were for different levels of care, but at this point they could both be assisted living. Sunrise of Metairie has a front porch patio. They had a place for activities that they took us into, but nothing was going at the moment, and they had a lot of social areas. They told us about activities, but we weren't there during any activities.
November 21, 2016
I visited this facility
Sunrise of Metairie was conveniently located to where I lived, but there were too many people in wheelchairs and walkers. My aunt’s still too high functioning, and it made her very depressed. It was a fine place, but it was little or a tiny place. There wasn’t much going on there. People were just sitting around. It was a beautiful building, and they had bingo, but there was not enough going on. It was more of a nursing home.
Provider Response
We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
September 13, 2016
I visited this facility
Sunrise of Metairie was very nice. It was very upscale, expensively decorated, and they have lots of staff. If someone is particular about their surroundings, this is definitely the place to go. It was also more expensive than the other ones. We peeked at the dining area, and it was very nicely set up.
May 10, 2016
I visited this facility
I went to Sunrise, which was nicer than the other places I visited. It was much newer facility. I got a good feel for the staff and interacted with them on my short tour. It was slightly more expensive than other places. The dining room was very nice. The food selection was very good with lots of choices. They had various sitting areas. People were available to serve as case managers to assist you on your daily chores. They had activities that you could participate in, field trips, and transportation available.
March 15, 2016
I visited this facility
Sunrise was a nice facility with nice people. It's a good place and our second choice for Mother.
February 22, 2016
I visited this facility
Sunrise of Metairie was very impressive. They were a little bit more expensive than the other facilities I visited, and the rooms were fancier, too. The dining area had individual tables and the food are brought to the residents. They have singers come in and play cards and bingo.
July 28, 2015
I visited this facility
Everybody was very friendly at Sunrise of Metairie. It was very welcoming. The place was very nice, and it was one of the newer facilities around that area. The apartments were relatively small. The dining room looked nice. They had a great big dog, which was wonderful.
April 22, 2015
I am a friend or relative of a resident
I have friends whose parents are living in Sunrise of Metairie. I know that their level of care is good, and that is what my mom needed. She has only been there for three days, and they told me to stay away for a few days so she can get used to things. She is perfectly at ease. Now she is telling me some stories that I think she has made up, but she seems happy about it. At this point, I am optimistic that we have found a place for her.
The rooms and apartments are nice. The place looks like a small hotel. She shares a suite with someone almost like in a college dormitory. The dining room is nothing special, but it is bright and airy. The staff is very caring from what I can see, and that is one of the things that we were looking for. They have an outside patio, and they have many activities in the area. There are caretakers all over the place, and they have an activity director and a pharmacist.
April 06, 2015
I visited this facility
We went and looked at Sunrise of Metairie. It was way too expensive for me. I didn't see anything at Sunrise that the other facility didn't offer. Their little apartments had two bedrooms attached to one kitchenette with a little living room. The one who toured me was a doll.
December 06, 2014
I visited this facility
Sunrise of Metairie is an upscale place with very exquisite furniture. The facility is beautiful. Everybody was really nice, and they seemed to have a real active social schedule. The residents looked very happy, and we observed them playing Bingo. It seemed to be a really nice place.
March 31, 2014
I visited this facility
I really enjoyed our visit at Sunrise of Metairie. The environment is really, really nice. The rooms are very nice too. I saw their dining area, and I saw the residents coming down to eat, and I have to say it was really nice. The staff were wonderful.
April 29, 2012
I am a friend or relative of a resident
In comparison to other facilities, it's a really nice place. The place is essentially a mansion, the residents eat dinner and get served like it's a restaurant. There's always something to do, there's even a salon and community pets. The company's dementia therapies are like nothing I've ever encountered; as a nursing student, I've learned a lot about the aging process just from being there. However, the facility pays astonishingly low wages (especially in contrast to what residents pay monthly to live at the facility) and thus finds it challenging to keep reliable, honest workers with good and compassionate hearts.
March 15, 2012
I visited this facility
I have been working with a builder's club in my high school. As the teacher, I get students to perform various service activities. One thing we are doing is taking a group of kids to the Sunrise Senior Center in Metairie, La to have the young kids visit and sponsor a bingo activity for the residents. I have been very impressed with the staff that works in this facility. They care about their patients well-being and treat them with the respect that they deserve. Not every retirement facility can say this. Here the staff members know every resident by their name and always use the names when addressing them. This helps them connect with their residents on a more personal level that is very important. That the facility allows us to bring teenagers in to visit the residents also shows how much they care. This is the type of facility that I would be happy to have a relative in.
November 27, 2011
I am a friend or relative of a resident
Although the facility is beautifully decorated, it is a facade. The quality of care was poor. The director of this facility and the direct manager were not equipped to handle the job of putting the appropriate personnel in place. Staffing was always an issue. Glad we were able to find a better living arrangement for my loved one.
Memory Care Reviews for Sunrise of Metairie
April 22, 2022
I visited this facility
Sunrise of Metairie has a whole floor dedicated to memory patients, dementia, and stuff like that. It was nice. They had a whole third floor or whatever, which you need a code to get up the elevator to get to it or to get down. There was a whole section with the dining room and different rooms, it was nice.
Everybody there was friendly, from entering to leaving. They were sitting down, playing a kind of volleyball, but it was with a balloon and some pool noodles. They all seemed like they were enjoying it.
The rooms were nice. We saw the studio room, which is all we would need. It was equipped with a refrigerator, so it looked like it would have everything he needed.
It was very clean. They were cleaning, and it looks like they do it all day long. They have on the third floor, it's like an outside area that they can go, sit on and stuff.
Provider Response
Hi Nicole, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Metairie. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team
December 17, 2021
I visited this facility
I did a tour of Sunrise of Metairie; I liked it a lot, but it was so expensive. I would have considered it because it was closer to my house, although it is kind of landlocked. After all, it's in a highly-populated area of the county. The convenience for me would have been better, but it was so much more expensive that I couldn't justify it.
It was nice, and it looked like it was good. It was very well-run, felt very homey, and yet very well cared for. The people that I met were very professional. It was very much like a house on the inside.
The staff called me and asked if I could tell him the numbers, money-wise because I told him I was probably going to go with another facility. So, I gave him the numbers that I got, because he said he would try to compete if he could, but he couldn't compete; it's just expensive. I would have gone there, that would have been the one I could have picked.
June 19, 2019
I visited this facility
Sunrise of Metairie was very nice. The staff was very nice. My concern was I'm African-American, and there were no African-American residents there. There were two staff that were black and they said they treat them very well, pay them very well, and like what they do. One of them had been there for 15 years and the other lady for 10 years, and that spoke lot to me that they were still there with Sunrise. They said they don't have a lot of black residents because it's very expensive, but if they have them, they treat them no differently than anyone else. The staff was very informative and answered all the questions.
May 09, 2012
I am a friend or relative of a resident
This place is the worst. My mother broke her collar bone, ankle,
4 ribs in the year that she was there. She is now in a facility that she is well taken care of. At Sunrise it is all about the money. Staff is not qualified and it is greatly overpriced.
Costs for Sunrise of Metairie in Metairie, Louisiana
Services and Amenities of Sunrise of Metairie in Metairie, Louisiana
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: All Day Dining
Features
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Languages
- English
General
- Pets: Yes
Licenses
- State Licenses: 14242
Costs
About Sunrise of Metairie in Metairie, Louisiana
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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