Pioneer Ridge Assisted Living

Sue12

My mother is in Pioneer Ridge Assisted Living. We chose it mainly because we were very familiar. My aunt had already been there and gotten her care there. We knew what it was like and we met with the people and liked it. It's very clean. It's a good place. The staff was very knowledgeable and very attentive. There are several things available, but she's not participating. Comparing it to others, the price is about normal. She has to have just about everything as far as help, so it's pricey.

Dareld

I toured Pioneer Ridge Assisted Living. The staff was very nice and very cooperative. The rooms looked very acceptable. They had one bedroom, a living room, and a kitchenette, but they only had one bathroom in each apartment. Even though their rate for assisted living was less expensive, the one bathroom was not acceptable to us. I saw the dining area, and it was very nice.

Anne

Pioneer Ridge Assisted Living was a newer facility, but it was a large facility. I was thinking about older people having to get around and use walkers there. It felt a bit overwhelming in that regard. It was a newer facility, so color schemes, paint, carpet, and all of those kinds of things seemed a bit fresher. Rooms were very adequate for one person. It was very clean and very crisp. The staff were friendly, helpful, encouraging, and professional. There was a courtyard. There was an activities room and an exercise room with a bit of exercise equipment in there.

Virginia

I was a resident of Pioneer Ridge Assisted Living. I felt very safe and felt like I was a very important person in their facility. The staff were very helpful, and they always came with a smile. The food was very good, but they needed to check their heating table. Sometimes, their vegetables came to the table a little cool. I saw everything from severe stroke individuals to persons like myself that couldn't get out and do a little bit but just couldn't do it for themselves. The rooms were very nice. They were more than I had expected or anticipated. They were especially inviting. The activity director was Missy, and she made certain that activities were available both morning and afternoon. She'd take the residents out into the courtyards, and she was very interested in making certain that everyone felt good about it. They have a very fine therapy department. I was put way down in a hallway, and some days, I had to wheel up myself. I felt like they were making me a lot stronger in the upper torso, but it was just a long way to get to dinner. The staff there was exceptional. They acted like they cared about you. They knew each patient by name and would visit with you and talk to you as they were working. It was just a very delightful situation to be in if you had to be away from home. It was very clean. All the help that was there to clean did a superb job. The activities were well-planned, and there were activities both morning and in the afternoons. The activity director would take you outside on a decent day. Some of the days were very hot, so we didn't go. In terms of value for money, I am a rural Kansas person, so when I was paying for it myself, it was very expensive, but when Medicare picked up, it was very nice.

James

I visited Pioneer Ridge Retirement Community, but they've expanded significantly since I was there. I was trying to decide whether I was going to have my wife go over there for a short-term PT. 80% of the facilities are brand new. It's just very well done. The safety factors were very good. For an assisted living situation, they were very good. The food was nourishing, it was done well, but it just was institutional-like you'd get in the hospital. It was certainly not individualized. In other words, you didn't have menus where you can get different things. I was able to visit all three care levels. They're not in the same building, there are three different units, but they are all on the same campus and yes, I've visited all of them. I thought activities were lacking. If people were doing activities, it was mostly with friends or relatives. It was not with the staff, it was with other people. Virtually all of the interaction was with other people and not with the staff. I wasn't all that pleased with the staff, but they were just staffing up because they've expanded. Because of the expansion that they have done, they were in the major hiring when I was there, so I wouldn't have put my wife there at the time because of the staff. The facilities were very good. They're brand new, they're state-of-the-art and they're very well done.

Pat344555

My father is living in Pioneer Ridge now, and it is adequate. There is not as much engagement with the residents that I would like. There are no real activities that my father is interested in, and the transition moving there was not good. The staff is nice, but they are just not around a lot. His room is a studio, and it is adequate. The repairs haven’t been kept-up, and there are obviously patched holes in the walls. It is not anything to get really excited about.