Smith Crossing

Offers Assisted Living, Nursing Homes, and Continuing Care Communities

12 Reviews

10501 Emilie Lane

Orland Park

60467

Smith Crossing

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4.1 12

Mr.D 2020-03-21 Mom entered Rehab at Smith Crossing in October 2019 after becoming disabled. She flourished but then due to age related issues was moved into Assisted living where she stayed until her passing on March 18,2020. Her care during her entire stay was like having an additional 100 + family members! The entire staff from RN's to CA's were kind, courteous and simply loving. The beauty, cleanliness & care of the outside/inside of the facility was only surpassed by the beauty of the care mom received by the staff. I visited mom everyday and saw the love & kindness she received from all. I am a friend or relative of a current/past resident

5 5 1

skye278124 2017-06-01 They had very nice living quarters at Smith Crossing. The layout was very open. They had a pub there that I know a lot of residents like. The rooms were nicely put together. I visited this facility

5 5 1

Frances8 2013-11-20 We visited Smith Crossing and my cousin liked it because there was an underground parking. It was a newer facility and the room had more space. You could put a table and chair near the kitchen area. It gave you a separate dining section. They had a two-bedroom unit that he also liked. I visited this facility

5 4 1

Caring201973 2012-01-12 I was very impressed with this facility -- especially its cheeriness. The building is a two story brick structure that looks homey and suburban. Everything inside looks new with an eye for making the place look bright. The lobby has navy blue carpeting and a large decorated Christmas tree with red stockings behind it. There are numerous rooms for residents to sit and relax. One area had a fireplace and a comfortable chair with framed art on the walls. The multi-purpose room used for activities had large modern windows that allowed much light to come in. The dining room on the first floor looked like it could be in a hotel with a chandelier and tables with decorated coverings and cloth napkins. I visited the Memory unit which is a secure unit that requires one to have a code to enter. The residents here looked well cared for and happy. There is a fantastic activity director who leads the group of residents in exercise and an array of other activities. Resident's grooming seemed very good and the unit was cheery and bright. I visited a resident in a private room. It was furnished nicely with some knick knacks from her home. One gets the sense that residents are seen as individuals. Staff were professional and caring. The place looked immaculate. Personally I do not look forward to living in a nursing home, but if I had to, this is a place I'd like to be. I visited this facility

5 5 1

there4mom 2018-08-01 Mom was there for rehab and it was absolutely wonderful! After her stroke, they prepared special meals for her as she needed soft food. Mom loved their food and ate without any complaint. The rooms are cheery and bright. Staff was wonderful and always interacted with mom. They have the best therapists around. I cannot say enough for this facility. I highly recommend it! I am a friend or relative of a current/past resident

5 5 1

John 2019-04-17 Smith Crossing was new and very beautiful, but very expensive. They had nice facilities, but they didn't have any place to show us. The dining room was beautiful. It was brand new, gorgeous, well decorated, and very nice. All the other shopping facilities are here in Orland Park and it's a very good area. They had a gym and an entertainment room. I visited this facility

5 3 1

NB548852 2016-11-14 Smith Crossing is very nice, but when I asked about it, they were very cold. Everything sounded wonderful, but they very cold to me as an outside person. It was rated highly, but the girl, the receptionist, was very cool to me. The people didn't look as happy there, and some people weren't really positive about it. It's just an average place. I visited this facility

5 3 1

Barbara117502450 2015-12-21 Smith Crossing has a beautiful building but a bad location. It is expensive to get into, but the people who are there love it. I visited this facility

5 3 1

Barbara112896550 2015-09-06 I visited the independent living area of Smith Crossing. It was very clean and very nicely decorated. I saw a couple of apartments, and the layouts were nice. It was just a really tasteful place. I met the staff, and the lady that took me around. It was her job to show people around and to explain the costs and so forth. It was very spacious. My only concern would be for people with walkers. The facility was really large. They do have elevators, but to go to the dining room would sometimes a long walk for the people who are not able to get around anymore. They had a lot of activities, and they had it posted in the elevators for the residents. They had movies every night. They had outings to go to different places, which was really nice for people who were able to do those things. They had two different church services on Sundays. On Friday evenings, they had hors d'oeurves and drinks in the big common room for the residents. They had a beauty shop, a library, and a man's cave with a pool table for men. It was very elegant and subdued in a good way. It seemed like all the residents that I saw seemed very happy. They were smiling, and nobody looked sad. It was on the expensive side, but it was beautiful, and I would recommend it to anyone. I visited this facility

5 5 1

George110739750 2015-06-28 I am living in Smith Crossing right now. They have plenty of in-house and out-of-house trips, games, and all that. I went in the independent living section. They have entertainment at night once a week, bean bag tournament, Bingo, and many outgoing trips to museums, shows, and things like that. I drive myself, but if you can't drive, there is a car that will take you to your appointments. I am/was a resident of this facility

5 5 1

William22 2013-12-26 My wife and I are current residents of Smith Crossing, but I am thinking of going to another community. There are a lot of things going wrong here now. They're cutting back on everything. I understand that they cut the nurses one hour and they laid off several people. They're also cutting down on hot water. The dinner menus are all screwed up. They tell you you're going to get one thing and then they'll give you another. They're very poor on that service. Also my wife, who is in their memory care, they can't get her down on time to go to church. They're starting to improve on that but I have been asking them to do so for a long time. I am/was a resident of this facility

5 2 1

CJWatt 2012-06-22 I thought the staff were overall very peppy and cheerful and answered all my questions thoroughly. I observed the way the residents reacted to them, with genuine warmth and compassion. One nurse was playing chess with a resident, and they seemed like old friends...conversing about numerous things as if they'd known each other for years. In fact all the residents I observed looked very alert, not all were happy but most seemed to be actively doing something and no one looked sad or depressed. Some were playing board games, some were outside playing catch, and many were engaged in lively conversations.Living quarters are excellent and spacious with each resident getting their own apartment. The apartments seemed well maintained though I only observed ones that were currently not in use. The ones I saw all contained recliners, coaches, and television sets as well as a queen size bed in the bedroom along with a desk and lamp.Amenities in the main center were nice, such as an enormous library stock full of classic literature as well as some of the latest in contemporary fiction and nonfiction. There was also a pool table, ping pong table, and board games.Overall I was very impressed, particularly with how happy many of the residents seemed to be which I feel is the best way to gauge how well a assisted living facility works. I visited this facility

5 4 1

10501 Emilie Lane, Orland Park, IL 60467

Call (800) 385-2527

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Smith Crossing (800) 385-2527

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Reviews of Smith Crossing

12 Reviews Write a review

Food

(2 Reviews)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(2 Reviews)

Value

(1 Review)

Assisted Living Reviews for Smith Crossing

March 21, 2020

By Mr.D

I am a friend or relative of a current/past resident

Mom entered Rehab at Smith Crossing in October 2019 after becoming disabled. She flourished but then due to age related issues was moved into Assisted living where she stayed until her passing on March 18,2020. Her care during her entire stay was like having an additional 100 + family members! The entire staff from RN's to CA's were kind, courteous and simply loving. The beauty, cleanliness & care of the outside/inside of the facility was only surpassed by the beauty of the care mom received by the staff. I visited mom everyday and saw the love & kindness she received from all.

Provider Response

Thank you for taking the time to share your positive feedback with us. Making a difference in the lives of residents and their loved ones is our top priority, and we're honored to have had the opportunity to provide your mother with the care and support needed during her time with us. Our team approaches everyone with serve with compassion and dedication, and your high level of satisfaction is what we strive for. Thanks again and best wishes to you and your family!

June 01, 2017

By skye278124

I visited this facility

They had very nice living quarters at Smith Crossing. The layout was very open. They had a pub there that I know a lot of residents like. The rooms were nicely put together.

November 20, 2013

By Frances8

I visited this facility

We visited Smith Crossing and my cousin liked it because there was an underground parking. It was a newer facility and the room had more space. You could put a table and chair near the kitchen area. It gave you a separate dining section. They had a two-bedroom unit that he also liked.

January 12, 2012

By Caring201973

I visited this facility

I was very impressed with this facility -- especially its cheeriness. The building is a two story brick structure that looks homey and suburban. Everything inside looks new with an eye for making the place look bright. The lobby has navy blue carpeting and a large decorated Christmas tree with red stockings behind it. There are numerous rooms for residents to sit and relax. One area had a fireplace and a comfortable chair with framed art on the walls. The multi-purpose room used for activities had large modern windows that allowed much light to come in. The dining room on the first floor looked like it could be in a hotel with a chandelier and tables with decorated coverings and cloth napkins. I visited the Memory unit which is a secure unit that requires one to have a code to enter. The residents here looked well cared for and happy. There is a fantastic activity director who leads the group of residents in exercise and an array of other activities. Resident's grooming seemed very good and the unit was cheery and bright. I visited a resident in a private room. It was furnished nicely with some knick knacks from her home. One gets the sense that residents are seen as individuals. Staff were professional and caring. The place looked immaculate. Personally I do not look forward to living in a nursing home, but if I had to, this is a place I'd like to be.

Nursing Home Reviews for Smith Crossing

August 01, 2018

By there4mom

I am a friend or relative of a current/past resident

Mom was there for rehab and it was absolutely wonderful! After her stroke, they prepared special meals for her as she needed soft food. Mom loved their food and ate without any complaint. The rooms are cheery and bright. Staff was wonderful and always interacted with mom. They have the best therapists around. I cannot say enough for this facility. I highly recommend it!

Provider Response

Words can't express how happy we are to hear about your mother's experience at our community. Having such a positive impact on people's lives is why we do what we do. Thank you so much for the positive feedback and best wishes to you and your family!

Continuing Care Retirement Community Reviews for Smith Crossing

April 17, 2019

By John

I visited this facility

Smith Crossing was new and very beautiful, but very expensive. They had nice facilities, but they didn't have any place to show us. The dining room was beautiful. It was brand new, gorgeous, well decorated, and very nice. All the other shopping facilities are here in Orland Park and it's a very good area. They had a gym and an entertainment room.

Provider Response

Thank you for taking the time to tour our community and sharing your feedback. While we're glad you found it to be beautiful and you liked our offerings, we're disappointed we didn't have an opportunity to show you some accommodations. Please feel free to reach out to us at your earliest convenience to schedule another tour so we can rectify this. We also offer various pricing options depending on accommodations and level of service, so we'd be more than happy to work within your budget to see if anything is a good fit. We're looking forward to hearing from you. Thanks again and best regards!

November 14, 2016

By NB548852

I visited this facility

Smith Crossing is very nice, but when I asked about it, they were very cold. Everything sounded wonderful, but they very cold to me as an outside person. It was rated highly, but the girl, the receptionist, was very cool to me. The people didn't look as happy there, and some people weren't really positive about it. It's just an average place.

December 21, 2015

By Barbara117502450

I visited this facility

Smith Crossing has a beautiful building but a bad location. It is expensive to get into, but the people who are there love it.

September 06, 2015

By Barbara112896550

I visited this facility

I visited the independent living area of Smith Crossing. It was very clean and very nicely decorated. I saw a couple of apartments, and the layouts were nice. It was just a really tasteful place. I met the staff, and the lady that took me around. It was her job to show people around and to explain the costs and so forth. It was very spacious. My only concern would be for people with walkers. The facility was really large. They do have elevators, but to go to the dining room would sometimes a long walk for the people who are not able to get around anymore. They had a lot of activities, and they had it posted in the elevators for the residents. They had movies every night. They had outings to go to different places, which was really nice for people who were able to do those things. They had two different church services on Sundays. On Friday evenings, they had hors d'oeurves and drinks in the big common room for the residents. They had a beauty shop, a library, and a man's cave with a pool table for men. It was very elegant and subdued in a good way. It seemed like all the residents that I saw seemed very happy. They were smiling, and nobody looked sad. It was on the expensive side, but it was beautiful, and I would recommend it to anyone.

June 28, 2015

By George110739750

I am/was a resident of this facility

I am living in Smith Crossing right now. They have plenty of in-house and out-of-house trips, games, and all that. I went in the independent living section. They have entertainment at night once a week, bean bag tournament, Bingo, and many outgoing trips to museums, shows, and things like that. I drive myself, but if you can't drive, there is a car that will take you to your appointments.

December 26, 2013

By William22

I am/was a resident of this facility

My wife and I are current residents of Smith Crossing, but I am thinking of going to another community. There are a lot of things going wrong here now. They're cutting back on everything. I understand that they cut the nurses one hour and they laid off several people. They're also cutting down on hot water. The dinner menus are all screwed up. They tell you you're going to get one thing and then they'll give you another. They're very poor on that service. Also my wife, who is in their memory care, they can't get her down on time to go to church. They're starting to improve on that but I have been asking them to do so for a long time.

June 22, 2012

By CJWatt

I visited this facility

I thought the staff were overall very peppy and cheerful and answered all my questions thoroughly. I observed the way the residents reacted to them, with genuine warmth and compassion. One nurse was playing chess with a resident, and they seemed like old friends...conversing about numerous things as if they'd known each other for years. In fact all the residents I observed looked very alert, not all were happy but most seemed to be actively doing something and no one looked sad or depressed. Some were playing board games, some were outside playing catch, and many were engaged in lively conversations.Living quarters are excellent and spacious with each resident getting their own apartment. The apartments seemed well maintained though I only observed ones that were currently not in use. The ones I saw all contained recliners, coaches, and television sets as well as a queen size bed in the bedroom along with a desk and lamp.Amenities in the main center were nice, such as an enormous library stock full of classic literature as well as some of the latest in contemporary fiction and nonfiction. There was also a pool table, ping pong table, and board games.Overall I was very impressed, particularly with how happy many of the residents seemed to be which I feel is the best way to gauge how well a assisted living facility works.

See all Continuing Care Retirement Community reviews (7)

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Services and Amenities of Smith Crossing

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments
Detached Homes

Dining options

Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services
Fitness Room

Guest services

Guest Parking
Guests At Mealtime

Languages

English

Medicare

Health:
Overall:
Quality:
Staff:
Medicare Provider Number: 146110
Ownership Type: Non Profit Corporation
Date Certified: 10/01/2020

General

Resident Capacity: 48

Range of services

Physical Therapy
Occupational Therapy

Types of care

Meal Preparation

Training Areas

Memory Care Training

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About Smith Crossing

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Refund Plan: 90% of Entrance Fee. Assisted Living and Nursing Care on discounted Fee-For-Service basis.

Smith Crossing

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Reviews of Smith Crossing

Assisted Living Reviews for Smith Crossing

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I visited this facility

I visited this facility

Nursing Home Reviews for Smith Crossing

I am a friend or relative of a current/past resident

Continuing Care Retirement Community Reviews for Smith Crossing

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I am/was a resident of this facility

I am/was a resident of this facility

I visited this facility

Services and Amenities of Smith Crossing

Room and housing options

Dining options

Features

Cleaning services

Health services

Activities

Guest services

Languages

Medicare

General

Range of services

Types of care

Training Areas

About Smith Crossing

Map of Smith Crossing

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