They had very nice living quarters at Smith Crossing. The layout was very open. They had a pub there that I know a lot of residents like. The rooms were nicely put together.
Smith Crossing
Offers Assisted Living, Nursing Homes, and Continuing Care Communities
11 Reviews
Reviews of Smith Crossing
Assisted Living Reviews for Smith Crossing
June 01, 2017
I visited this facility
November 20, 2013
I visited this facility
We visited Smith Crossing and my cousin liked it because there was an underground parking. It was a newer facility and the room had more space. You could put a table and chair near the kitchen area. It gave you a separate dining section. They had a two-bedroom unit that he also liked.
January 12, 2012
I visited this facility
I was very impressed with this facility -- especially its cheeriness. The building is a two story brick structure that looks homey and suburban. Everything inside looks new with an eye for making the place look bright. The lobby has navy blue carpeting and a large decorated Christmas tree with red stockings behind it. There are numerous rooms for residents to sit and relax. One area had a fireplace and a comfortable chair with framed art on the walls. The multi-purpose room used for activities had large modern windows that allowed much light to come in. The dining room on the first floor looked like it could be in a hotel with a chandelier and tables with decorated coverings and cloth napkins. I visited the Memory unit which is a secure unit that requires one to have a code to enter. The residents here looked well cared for and happy. There is a fantastic activity director who leads the group of residents in exercise and an array of other activities. Resident's grooming seemed very good and the unit was cheery and bright. I visited a resident in a private room. It was furnished nicely with some knick knacks from her home. One gets the sense that residents are seen as individuals. Staff were professional and caring. The place looked immaculate. Personally I do not look forward to living in a nursing home, but if I had to, this is a place I'd like to be.
Nursing Home Reviews for Smith Crossing
August 01, 2018
I am a friend or relative of a current/past resident
Mom was there for rehab and it was absolutely wonderful! After her stroke, they prepared special meals for her as she needed soft food. Mom loved their food and ate without any complaint. The rooms are cheery and bright. Staff was wonderful and always interacted with mom. They have the best therapists around. I cannot say enough for this facility. I highly recommend it!
Provider Response
Words can't express how happy we are to hear about your mother's experience at our community. Having such a positive impact on people's lives is why we do what we do. Thank you so much for the positive feedback and best wishes to you and your family!
Continuing Care Retirement Community Reviews for Smith Crossing
April 17, 2019
I visited this facility
Smith Crossing was new and very beautiful, but very expensive. They had nice facilities, but they didn't have any place to show us. The dining room was beautiful. It was brand new, gorgeous, well decorated, and very nice. All the other shopping facilities are here in Orland Park and it's a very good area. They had a gym and an entertainment room.
Provider Response
Thank you for taking the time to tour our community and sharing your feedback. While we're glad you found it to be beautiful and you liked our offerings, we're disappointed we didn't have an opportunity to show you some accommodations. Please feel free to reach out to us at your earliest convenience to schedule another tour so we can rectify this. We also offer various pricing options depending on accommodations and level of service, so we'd be more than happy to work within your budget to see if anything is a good fit. We're looking forward to hearing from you. Thanks again and best regards!
November 14, 2016
I visited this facility
Smith Crossing is very nice, but when I asked about it, they were very cold. Everything sounded wonderful, but they very cold to me as an outside person. It was rated highly, but the girl, the receptionist, was very cool to me. The people didn't look as happy there, and some people weren't really positive about it. It's just an average place.
December 21, 2015
I visited this facility
Smith Crossing has a beautiful building but a bad location. It is expensive to get into, but the people who are there love it.
September 06, 2015
I visited this facility
I visited the independent living area of Smith Crossing. It was very clean and very nicely decorated. I saw a couple of apartments, and the layouts were nice. It was just a really tasteful place. I met the staff, and the lady that took me around. It was her job to show people around and to explain the costs and so forth. It was very spacious. My only concern would be for people with walkers. The facility was really large. They do have elevators, but to go to the dining room would sometimes a long walk for the people who are not able to get around anymore.
They had a lot of activities, and they had it posted in the elevators for the residents. They had movies every night. They had outings to go to different places, which was really nice for people who were able to do those things. They had two different church services on Sundays. On Friday evenings, they had hors d'oeurves and drinks in the big common room for the residents. They had a beauty shop, a library, and a man's cave with a pool table for men. It was very elegant and subdued in a good way. It seemed like all the residents that I saw seemed very happy. They were smiling, and nobody looked sad. It was on the expensive side, but it was beautiful, and I would recommend it to anyone.
June 28, 2015
I am/was a resident of this facility
I am living in Smith Crossing right now. They have plenty of in-house and out-of-house trips, games, and all that. I went in the independent living section. They have entertainment at night once a week, bean bag tournament, Bingo, and many outgoing trips to museums, shows, and things like that. I drive myself, but if you can't drive, there is a car that will take you to your appointments.
December 26, 2013
I am/was a resident of this facility
My wife and I are current residents of Smith Crossing, but I am thinking of going to another community. There are a lot of things going wrong here now. They're cutting back on everything. I understand that they cut the nurses one hour and they laid off several people. They're also cutting down on hot water. The dinner menus are all screwed up. They tell you you're going to get one thing and then they'll give you another. They're very poor on that service. Also my wife, who is in their memory care, they can't get her down on time to go to church. They're starting to improve on that but I have been asking them to do so for a long time.
June 22, 2012
I visited this facility
I thought the staff were overall very peppy and cheerful and answered all my questions thoroughly. I observed the way the residents reacted to them, with genuine warmth and compassion. One nurse was playing chess with a resident, and they seemed like old friends...conversing about numerous things as if they'd known each other for years. In fact all the residents I observed looked very alert, not all were happy but most seemed to be actively doing something and no one looked sad or depressed. Some were playing board games, some were outside playing catch, and many were engaged in lively conversations.Living quarters are excellent and spacious with each resident getting their own apartment. The apartments seemed well maintained though I only observed ones that were currently not in use. The ones I saw all contained recliners, coaches, and television sets as well as a queen size bed in the bedroom along with a desk and lamp.Amenities in the main center were nice, such as an enormous library stock full of classic literature as well as some of the latest in contemporary fiction and nonfiction. There was also a pool table, ping pong table, and board games.Overall I was very impressed, particularly with how happy many of the residents seemed to be which I feel is the best way to gauge how well a assisted living facility works.
Services and Amenities of Smith Crossing
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Detached Homes
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 146110
- Ownership Type: Non Profit Corporation
- Date Certified: 10/01/2019
General
- Resident Capacity: 48
Range of services
- Physical Therapy
- Occupational Therapy
Types of care
- Meal Preparation
Training Areas
- Memory Care Training
About Smith Crossing
Refund Plan: 90% of Entrance Fee. Assisted Living and Nursing Care on discounted Fee-For-Service basis.
Map of Smith Crossing
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