Arbor Terrace Naperville

My mom came here in August of 2018. She was 94 at that time. We were skeptical to put her in senior care, and reluctantly did so. What has transpired has been nothing short of a miracle! Her care EXCEEDS all expectations!! She is so well cared for, always clean, well fed, and kept very busy! Her caretakers treat her like their own mother. They are knowledgeable and creative, extremely hardworking, and so personable. This facility is solidly managed at every level. Each department is one step ahead, and we have never had a complaint!! I have to mention the incredible nursing staff. Mom's care during the pandemic was unbeatable, and our family was kept informed during the entire year. The beautiful grounds and indoor social areas are impeccable, inviting residents and family to congregate. If you are seeking senior care, look no further! Your every need will be met at the door. Arbor Terrace has become our family!!

We moved my mom to Arbor Terrace about 3 months ago. I was having reservations about the memory care unit she was in Romeoville. My mom has been more engaged and alert when we visit since moving to Arbor Terrace. I love the staff and I can not say enough about the staff navigating through covid with caution but also with great common sense! I will be the first to admit, there is NO memory care facility that is 100% perfect for our loved one compared to home. However when caring for my mom became to much for my father, brother and I Arbor Terrace has come as close as possible to having mom cared for and loved at home.

My wife is in Memory care at Arbor Terrace. I must say this is one of the nicest facalities I have visited.. And, I have visited many. The food is good I have had lunch with my wife a few times and it is good. The Bread pudding is the best I ever had.... The facility is clean and Erika is Fantastic. My wife at times is tough to get her to Shower and she needs help.. This is one of the big reasons for me to get her into Arbor Terrace. Futhermore, I have no help from relatives. My Duties were 24/7 . My wife likes her room and she likes the food too. We have gone out and when we return, She is happy to see her name on her room and she just loves to get back into her room after a day out. Arbor terrace has many activites in group ... That is very good for person with Dementia to attend... Always some activity is being held, and caregivers are there to help each person along to participate or just to watch... I must say Erika always greats me if she is available as do all other other CNA's. I see so many smiling faces, The CNA's all of them have been excellent to me and to my wife. Esta too is very good she is awesome , Richard and laticha too. So many CNA's and nurses always around at Arbor Terrace. Now, why not 5 stars... Well, my wife at times as I mentioned earlier does not like to shower. So a few get missed as she complaines about showering or makes up things why she cannot shower.. This is frustrating for me when She was at home and the CNA's get a bit frustrated too. But, their job to get her in the shower..and make sure she is clean. I have seen my wife give them trouble . Erika has a the gife of getting my wife into the shower and so does Esta... Persistance, some persuasion, and enticement. Ice Cream bar after shower helps to get my wife into shower. AArbor Terrace does trim her fingernails, Manicures will be available soon, Hair styling is available, Also, A Geriatric Psychiatrist is there too. I do believe he is top notch Doctor... We have not met yet, But we have chatted on phone about my wife. I totally agree with his assement. Her meds were adjusted and she seems much better. Finally, We are not rich people. Jocelyn told me, I would feel better too when I get a break... Well, that took some time. I must say Jocelyn was correct... We can only stay for a specific period of time. This is all cash outlay for us no insurance coverage for this type of care. My wife,I believe is even doing better there at Arbor Terrace. She gets more interaction with people there , than at home with only me... My wife does get lost, and she has gone for walks at home when I was sleeping.. I had to call police, and or Neighbors spot her and brought her back home.... Futhermore, my home is not Child proof. My wife is my like a child and she will eat most anything... I must have an eye on her at all times. Here at Arbor Terrace she has constant people , Work Shifts, Many CNA's available to watch and care for her... So, I am happy with this facality, just a bit more care of my wifes bathing, and her butt kept clean would make it the best

My wife and I moved our 95 yr old mother into Memory Care (Evergreen) Arbor Terrace Naperville in July 2021. We can walk to it from our home. We have had numerous visits and hence countless interactions with the entire staff/reception, sales, nursing, physician and each and every time we come away feeling so grateful and thrilled our Mom is in their care. They are professional competent, efficient and very communicative only exceeded by their warmth, compassion and kindness. Each member of AT N-ville is so perfectly suited for their position on such a wonderful team. We always say we worry about Moms health but never ever about the care she is getting each and every day at Arbor Terrace.