Spring Creek Nursing and Rehab

Barbara

My mother is at Spring Creek Nursing and Rehab. The staff is friendly and helpful. They seem to do a good job of making my mother comfortable. It's homey. It's not fancy. I'm comfortable there, and I think my mother is, too. I think they're doing at least an adequate job. From what I can tell, my mother looks like she's comfortable and cared for. They do bingo and play cards. They have puzzles and sing-along days. They try to get them to have company, so they sit with other residents. The facility is clean. It's expensive.

Melody

My mom was at Spring Creek for some rehab. They treated her well. She was there for about 3 months. I never really got past the conference room because it's COVID times. I couldn't do anything but meet with her there. From there, it looked very clean. The caregivers were very caring. She got to know some of them and was treated well. The staff seemed very knowledgeable and friendly. They provided basic care, I guess, but I don't know everything they did. They took care of her and every time there was anything that needed to be discussed, I was able to reach somebody. I've spoken with a nurse there several times. I just can't remember his name, but he was very nice. We were able to do a window visit a few times and that was helpful. For me, the location was convenient because it's on the east side of Joliet. It's also probably a convenient location for that facility to be at and it's good for me because I live in town.