The Pointe at Kilpatrick

Besty

I choose The Pointe at Kilpatrick for my in-laws because of it's proximity to me. I saw interaction with the staff and with the residents that were present. The rooms were decent size and clean. Within the memory care area, they had a garden that they could exit out to with family; I thought that was important. It was an enclosed garden, and it was beautiful. It was on the main floor; it wasn't up on an upper level. It was open, and there were plenty of windows in each individual's room. Each room was like a little small apartment. It had its own little kitchenette and a bathroom. It had handicapped shower and sink in the room, rather than toilet and sink outside the room. The facility for bathing and toileting was big, and you can get a wheelchair in there. It was clean. I was actually in a room that a resident occupied so I could see how their furniture fit in, and it was very nice. The staff was very nice. The area wasn't too confined. It was spread decently. The memory wing had its own section. There was definitely a good security door, but there were windows in the door; it wasn't like you were entering a whole other space. It looked like an extension of it, but you needed a code to get in. They had a nice common area that was clean and spacious. They had a little garden that the residents could go out in with family members. What I saw with the interaction of the staff with the patients was very nice. They didn't know I was coming, so it wasn't like they put on the show just because I came.

Barbara

The Pointe at Kilpatrick was wonderful. They were friendly, helpful, and showed me every department. My mom's been there before and they were wonderful to her. The apartment is a bit smaller, but it's still enough. It's adequate for my sister's needs anyway. The layout was good. They offer activities and I believe they have an activity director to assist them. I know they have bus services and they take them out on outings. They play games, they have a library, a washer and dryer to do the laundry, and things like that. It was also clean, just like how I remembered it.

Dina

The Pointe at Kilpatrick is smaller and they shared rooms, but it’s also cheaper. They take Medicaid which is an option that's really important to have. They played cards there. The facility was clean and their assisted living is their bigger population so it was definitely a more vibrant community. The memory care section was locked and was quieter.

Cindie C

Everything at The Pointe at Kilpatrick was wonderful. There was nothing that I didn't like. Angie was fabulous. The room was much smaller and much more confined compared to the other places we saw. We had two meals there and they were both excellent.

Martin420428

The Pointe At Kilpatrick was very good, and the scenery was not bad at all. They space was a little smaller. The staff was extremely kind and amicable. The hospitality is amazing, and I like it. I enjoyed being there.

Willis553615

The Pointe was nice. I liked the place, but I’m just not sure they’re going to take my mother. They were pretty open, and the place was really nice. The rooms were clean and neat, and I did not have any issues with them. The patients seemed pretty decent. They had a therapy room, a gym, and two cafeterias.

Marilynn7937

I was not happy with The Pointe At Kilpatrick. I had trouble communicating with the facility initially. I left a message and my message was not returned. Then when I finally did meet, I felt that the gentleman was rather dismissive and not helpful. He himself did not seem to engage well with his residents or staff. The staff seemed overwhelmed by the amount of residents they were responsible for. However, it was a nice building. It was clean. It has only been there for 10 years, so it is rather new. I did see residents engaged in chair activities. The recreation coordinator was very enthused and the activities seemed very appropriate for her audience. They did have a nice outdoor garden area. It was a lovely garden setting. I did see living arrangements. They have companion suites, so two residents living in one suite, which I know is very appropriate and I think it would be very workable. However, since I was shopping for a gentleman, he would be limited because it was all women at that time and until another man was admitted, he could not be included in the population. So that's a little distressing because, even if you're on the waiting list, you have to wait until another man comes in and you have to wait until another suite is available for both of you. So I think it is an inconvenience for a family that might be desperate.

sedit

The facility was clean and the staff we met were incredibly friendly and warm with my grandmother. She was not very mobile, and on one occasion we stopped there to pick her up to take to our house for Thanksgiving and the staff went above and beyond when it came to helping her out of bed and into a wheelchair, then into the car and back to her bed when we came back. I would definitely recommend this facility if the need arises in the future.

Mary Ann P.

My Mom was at the Pointe for over 6 years in the New Day section. There is absolutely nothing negative about this facility. Between management, caregivers, CNA's, the nursing staff, all are caring, diligent and helpful individuals. If it wasn't for their supportive natures, I don't think my Mom or I would have dealt well with the dementia. Mom flourished longer than most because of The Pointe and the diligence of its staff. How I wish Mom could have stayed but her dementia got to a point whereby she now needs Nursing Home care. There isn't a day that goes by where I don't miss seeing everyone at the Pointe.

Herbert G.

My grandfather was at Point at Kilpatrick for about six months. I visited him on most wednesdays and fridays, because I was working at Orland Park Mall. I liked the way the nurses treated him, and he always seemed to be clean when I went to visit him. I am the type to be a bit fiesty when I see wrong, but these people were really nice. They had activities for the clients who were still able to do such things. My grandfather used to play cards quite a bit with a few of the other men there. The place was a lot cleaner than the home he was at before. There were no bugs walking around, and the patients all seemed to be fairly comfortable. You can notice when patients look fearful, but these people seemed to be okay. I beleve this was the right choice for my grandfather at the time, because he needed assistance with some of his daily functions. He never complained of being hit, or anything which means they helped him with no problem. I believe this is how it should be.