Senior Suites of Belmont Cragin

Ron

I'm already in Senior Suites Belmont Cragin. The management is really good customer service. They take their time to answer any questions you might have. They've got housekeeping. All utilities are included. They have an emergency system in the bathroom and the living area in case you need to pull the cord and it will automatically go. There's a stove and a refrigerator. It's got a full kitchen, too. The person who took me around was incredibly friendly. She didn't push anything. She waited for you to ask her questions. They have a community room off the fifth floor. Plus, there is a community room and a library on the main floor. You can go in and get books. They have a TV on each floor for the people. They have a coffee machine on the main floor, which you can access and get free coffee. Once a week, they take you shopping. They go to different stores each week. They also will have a person come in and do some minor housekeeping once a month. It's included. They'll come in and do the floor and the carpeting. For activities, they have bingo a few times a month. They have arts and crafts. In fact, at noon today, there's a residents' meeting. They have a monthly meeting for the residents that meet with the management to go over stuff. I'm happy that they're also pet friendly. The only reason I moved in is because I was allowed to move in with my cat. The laundry facilities are free, and they work, too. All you have to do is supply your soap. There's a laundry room for each floor.

Provider Response

Dallas

We toured Senior Suites of Belmont Cragin. My mom didn't like the neighborhood. She walks out, she goes to the store, and she uses public transportation, and she didn't feel safe in the area. All the facilities looked clean, inviting, and the people were very nice, it's just the surroundings around the building. It was clean, it was inviting, and they were friendly. Everything looked like it had been updated. It was a newer building. It looked like they kept it up pretty good. The staff were friendly and accommodating. They were able to see us on Saturday. They showed us the facility, the kitchen, the dining room, and the library and things like that, and then they showed us the room itself. They took their time.

Provider Response

SP

My father is at Senior Suites of Belmont Cragin. They have a friendly staff, it's clean, and they were able to get to us quickly. His apartment is clean and spacious. Everybody's very friendly and welcoming. It has everything he needs. The staff is great. At this point, I don't think they have services. The only thing they have is housekeeping that they have once a month.

Sharon624708

Senior Suites seemed to be quiet and quaint. It offered some nice amenities, like security, emergency, vending machine, social area, and library. The staff was very helpful, very patient, and very considerate.

Provider Response

Velma4

I went to Senior Suites of Belmont, and it was no good. It's old fashioned, and it looked dirty. Everything looked old like it was not even updated. I didn’t like it at all. The staff was nonchalant. She just took me to one floor and showed me the family room like it was a lot, but it was really like nothing. From what she showed me, there was nothing to like. I didn't care for it, and I wasn't impressed at all. I just wouldn't live there.

Provider Response

commercesd

While in the Chicago area, we happened upon Senior Suites of Belmont Cragin. We had been visiting some other facilities around the region for our aunt. We were glad and impressed that we didn't need an appointment to take a tour of the facility. The staff was welcoming and seemed to really like their jobs. That's really important to us, since our aunt's family is scattered around the U.S. - which means some won't be able to visit as much as they'd like to. The outside grounds were very nicely kept, with plenty of seating areas. Residents are encouraged to walk around regularly as they desire and supervision is always available. The indoors were also impressive, with a nice library area and a large room for other activities, like board games and computers. There are other areas where residents may read, sit with friends or just relax. The film collection looked interesting - and they regularly go to local movie houses - sometimes venturing to Chicago to see foreign and independent films, which are our aunt's favorites. The exercise room where they had yoga mats and machines. They also have scheduled classes for those who are interested. We happened to be there when they were offering snacks. The options offered all looked great. The food looked delicious and the dining room was beautiful. This is a very cozy environment meant to give the residents a sense of home. The activity calendar features many healthy and stimulating activities. We liked that the staff encourages participation and tries to make everything interesting for its residents. They have outings to local libraries, events, culture, restaurants, shopping and athletic activities. The private living spaces offered were fresh and bright. They were also beautifully decorated. We could see that our aunt would be comfortable in any one of them. Each unit had individually controlled temperatures. All of the seniors looked very well cared for and seemed quite content living within this environment - where they had plenty of freedom, in a safe and comforting place.