Spring Gardens Meridian

Bothered daughter

My mother struggles with depression and dementia and the staff has isolated her by not allowing her to use her walker. She struggles with depression and needs frequent interaction with people.

Rick

My wife was at Spring Gardens Meridian. It's a nice new place, but they didn't have the experienced staff that I needed. My wife wasn't getting her medication taken. The staff were nice and very caring, but they didn't get the job done. My wife's room was very nice. It's a great place, and it's new. She hadn't participated in their activities because we hadn't quite gotten to that point. The food was good, and the value for money was good, but they needed more training. I didn't have a lot of communication with them. My wife was having trouble then, and I didn't know about it. The fundamentals of care weren't there. She needed a little bit more help and she needed to stay on her medication, but she only got her medication for about half the time we were there, which caused us to end up in the hospital for a month.

Sharon

There are about 55 people living here in Spring Gardens Meridian. The staff is very good and very helpful. I have a studio apartment with one bedroom and one bath. I have a refrigerator, but no stove. The food is pretty good. They take us to our doctor's appointments and then once a week, on an outing. I would have liked a swimming pool and a fitness room though. They don't have that here, but there's a piano that anybody can play at any time. There's also a patio where you can go out and sit. The floors, windows, and carpets are clean. They dust the piano and the chairs are very well kept and nice. I just feel like I pay way too much money for what I'm getting. I can take care of myself. I go to the bathroom myself, get in bed, and keep my oxygen on myself, and everything, but I had a stroke a month ago.

Jan

I did an in-person tour with Harmony Hills Assisted Living. It was very good. Shanon, the gal that helped me, was very informative. I was able to see the rooms, she showed me around the facility, and was able to answer any questions I had. It was a good experience. It was new and clean. They have a model room that they show you that no one occupies and of course it was clean. I don't have any experience as far as having my mom actually located there, but from the review of the facility, it looked great.

Nancy

Our mom was in Harmony Hills for respite a couple of times. They did great and it was a good experience for her. The staff was very helpful and did a great job.

Robert

We moved Mother into Harmony Hills Assisted Living. They've been excellent throughout the whole process, talking with us, helping us set things up, and answering our questions. Through the transition of Mom moving in there have been some minor disconnects, and I got off the phone with the office manager, she took down my concerns, and she said she will have some answers for me this afternoon. That was great to hear; the fact that she was motivated to resolve any issues. The staff is very nice, very informative, very helpful, they're willing to assist, and answer our questions. She's eating three meals a day, and she's enjoying the food, but she's currently in quarantine. The activity director has already talked to her several times, and talked about some of the upcoming things; they still have activities going on. They have a mini bus, and they could provide transportation if Mom needs to go somewhere. The place is only two years old, it's beautiful, and well kept. Harmony Hills is affordable for my mom's income.