My mom was a resident of Spring Creek Eagle Island. At first, the activities were good, especially in the independent place, but when she got into assisted living, the activities were minimal. When COVID hit, she's been isolated into a room pretty much for eight months, and that's the reason why we took her out. My biggest complaint about that place is they never answered the phone. I tried to call them many times and a resident actually answered the phone.
I live with my mom right now, and she pretty much showers independently and dresses independently. She only needs help remembering to take her medicine, that's why she was in assisted living. She is way more forgetful now due to this COVID because they're trying to keep all the residents stay, so there were hardly any social activities for eight months. I felt like she was regressing faster that way. The administrator of that place wasn't a very nice lady and not very warm, but the people that worked there were nice. I just had an issue with not being able to get somebody to answer the phone on many occasions, especially on the weekend, the after-hours, but the nursing care was excellent.
She was in a studio. It was doable for her and she didn't have any complaints. The bathroom's size was good. They had a beauty salon, but it's not working right now because of this COVID. They had a big room with tables in it, where they all got together and did activities. They used to have a lady that did the activities, like exercises in chairs and play games. They had a movie room, too, but they never showed any current movies, it was always really old, black and white. The only bad part is, they don't keep staff there, which is a sign that they don't pay well.
I think the food is great, and my mom loves it. Unfortunately, the assisted living is 2-stories and the only way residents could get up and down is by an elevator or stairs. If they ever had a fire, getting everybody out is a concern, because you can't use the elevators and not everybody could use the stairs. Evidently, they have some type of a slide and they do rehearsals, but that's still kind of a concern. If I have to put her back to assisted living, I wouldn't put her there.