DO NOT EVEN CONSIDER PLACING ANY RELATIVE HERE! Good point- Ms. Mae on 4th floor...Bad..EVERYTHING- Medications are frequently incorrect, call lights don't work- takes hours for staff to respond- (advised them to call 911 if over an hour.) Seems like medications are shared... insulin will be new vial in morning, none available in evening. One staff member even attempted to administer double doses (5 & 9 pm at the same time). Incorrect medicines on several occasions also, but patient was aware that the meds did not resemble what they normally took) Food on "menu" just that... on menu! Nothing resembles what is on menu, food cold, and most residents agree that is inedible! Repairs are not made to doors, ac's, tv's etc. Family member has no signs of covid, was advised they would be testing weekly (not sure why), was advised by member that they tested positive, but have not heard this from Dunwoody. Has been over 14 days, they have not retested, was put in quarantined for 12 days on separate floor in a bed that was broken, had no toilet they could use, has not been able to shower in over 2 weeks, has been moved back to the original room, but is told they are still quarantined. Have not been advised that there were any cases, but since the facility has been shut down from the outside since about the 12th of March, the National Guard "sanitized" it, am wondering who passed through that infected the residents. Due to multiple items and money going missing, do not allow anyone to do the laundry... pt is a joke- was told that patient would be doing pt, but then nothing happened, but giving someone a 5 lb weight to lift isn't exactly what they need to bill for either. Talk around facility is that they are receiving payment for the number of patients with Covid, so would not be surprised if the entire community will be infected. Will be checking to see what options are available to have patient retested and removed as soon as possible!
We are sorry you feel your concern remains unresolved. Thank you for letting us know! Please call us at your earliest convenience so that we may escalate the concern.