Brookdale Winter Haven

We lived in Brookdale Winter Haven before for about a year. It's a single-story, rectangular-shaped, with an opening in the center. The room was medium sized and definitely clean. The dining area had assigned seatings and timed eating. The food was pretty common, but the staff was pretty good. They had bingo, trips to Walmart, and that's pretty much it.

The food is excellent and the staff friendly and helpful.

Brookdale Winter Haven was nice. The person who talked to us was super nice. We were looking for a one-bedroom, but it had such a tiny living room that looked more like a foyer. That was the only thing I did not like about that place. The staff was really nice. They had an activity room and a library, and the dining room was nice.

My father was a past resident of Brookdale Winter Haven. It was very clean and updated. It was secure, but there were still spaces where he could go outdoors to do some gardening and bird watching. The staff was just outstanding in all aspects. Melissa, the overall caregiver in that unit, the nurses, and the doctors were good. I have nothing but positive comments about my experience with Brookdale. The food was good. I ate the same meals that all the other residents ate and it was very good. The meals that I saw my dad eat were all excellent. They had an activity planner that helped make sure that his day had lots of activities, and they also took him on day trips to go out into the community. Their facility also offered bus service once a week to the local area at no charge, so he could go to his doctors. It was highly recommended by all of my parents' friends as well and their families. They played Bingo and they would start their day with some movement to whatever level that they could. They had a communications person so that my brothers and sisters that live in California could Skype and talk to my dad. It's a wonderful facility. It's what they call an age in place facility. They would give me a report once a month and he was actually gaining weight at that facility. That's the testament to how good the care he got was and how good the food was. Their outdoor area had a raised planting area and my dad loved gardening there. Even though his memory was almost 100% gone, they would still get him up. He wore a toupee and somebody in their staff helped him with that. They even had a beauty parlor there.

Brookdale Winter Haven was a very nice and smaller community. I saw floor plans, not apartments, but from the looks of everything, it was very nice and had a nice setup. The higher the level of care, the higher the cost.

Brookdale Winter Haven was an older building and was kind of drab. I didn’t care for it very much and they had tubs there which, for seniors, are sometimes a little difficult to navigate but the staff was very nice and very accommodating.

Brookdale Winter Haven is an excellent facility, especially if you’re interested in memory care. They really work with their residents and keep them busy all day long. They were all very caring, very friendly, and very helpful. For us, it was just too far away from our home to regularly visit my mother-in-law.

I set up my folk in Brookdale Winter Haven already. It is very nice. I like the way it is set up a lot. They have been there for about a month. You will get high level of care. I like it. They are very caring there. They watch over them. Everybody seems happy. I talked to the residents. The people that work there, they have been there for more than ten years. They have an outdoor area that it is secure. I dined there one day, and the food is good.