Legacy at Highwoods Preserve

Susan

I toured The Legacy at Highwoods Preserve. I didn't eat their food, but the people there were nice. The people walking around were nice. It was very clean. It was like going into a hotel.

Davey

I went to Legacy at Highwoods Preserve. I felt that they really cared there. The rooms were gorgeous. The building was nice. The grounds were beautiful. The staff was helpful, courteous, and seemed to know what they were doing. The staff-to-patient ratio was probably one of the best I've seen. The cleanliness and structure of the building was excellent. If I were to move my mother anywhere it would be there. The atmosphere was a combination of comfortable and upscale.

Judy

Legacy at Highwoods Preserve was beautiful. The guy was very accommodating. They'll take pets up to 35 pounds or two cats totaling 35 pounds. They have a covered smoking area down by the front door, and if it rains, they have a covered smoking area on the second floor. That's all well and good, but my friend is not going to go down by the front door and smoke. Every hallway had a mini kitchen, a game room, a place with soft chairs, and a place with a table out in the open for the residents. There were two on the first floor and there were two on the second floor, so there was plenty of space. They had all kinds of really cool activities, like happy hour with a live piano player and a poker night for the men. They had a sports room where they played ESPN and football games. There were game tables so the guys could play cards up there. They had 35 men in that facility, which I thought was a lot. So, they were catering to the men as well as the women because most of those places were all old ladies. When we got there, it was after lunch, and they were having a cornhole championship game and it was a hit. They were having a great time, and men were playing, too. There were probably 20 people in this big horseshoe playing this game. They were having a grand time. I was very impressed that there were that many people. Then we passed by a couple of people doing puzzles and a couple of people just meandering around who were saying hello to everybody. It was great. That's my first choice. They were just really nice people there. That place only had one elevator, which I thought was cool because everybody wouldn't be lost all the time. They had a courtyard in the middle, and then it was sort of laid out like a spider. It was laid out very nicely. One of the guys there had taken up making a flower garden in the courtyard. He had all these plants out there that he tended to every day. They were very proud of that.

Provider Response

Disney for the Elder

My mom passed away a week ago. She lived at the Legacy for 2/1/2 years. The Legacy was amazing to my mom. They treated us like their family. I visited my mom every day I saw that all the residents were treated with the most respect and care anyone can ask for. The staff was so helpful no matter what you needed. There were lots of activities for everyone. The director there is amazing very involved in everything. My mom was 101 and they gave her a big party when she turned 100 just like family. I made lots of friends with the residents since I was there a lot. I will be going back to visit that is how much it was like a home away from home... I cannot say more positive comments about THE LEGACY.... I will miss my mom, but I know she was well taken care of.

Kim

The Legacy at Highwoods Preserve was good. It was nice. They are only about half capacity, so there weren't very many people out. The rooms were nice. The person who toured us was not a salesperson. He was a senior VP. He is higher up, but he was brand new. He didn't know the whole way around the find things, but he did fine. It was good. We toured a 1-bedroom and will deal with more like a studio, we're told. They called it the open floor plan for two people. I don't think the open floor plan works because the bed is literally behind; it's just all in one space. There's no division to build up. One person goes to bed, and one person stays up and watch TV or whatever. They were clean and nice, but a little small. They had a movie room, card room, craft room, and game room. They have an outside porch kind of area. Then where the rooms are, they have living space with TVs, kitchen spaces, and things like that. They didn't have a nice outside space, which was kind of sad. They have beautiful grounds because they're out there in the preserve. At the back where they have a sidewalk and some chairs, the chairs are sitting right next to the dumpster. They don't really have a good outside space. The dining area looked nice, and it was clean.

Charlie

We toured Legacy at Highwoods Preserve. It was OK. The rooms were small, and it was expensive for the size of the room. That was the very first tour I did. The staff was very good; we got a lot of information from her. They did have a lot of activities.