Habana Health Care Center

This is by far the worst nursing home I've ever been to! Staff members are unprofessional, patients are just sitting around looking lifeless with no kind of entertainment. So many violations were seen. Parking is ridiculous! I can go on and on. Receptionist is suppose to be the light of the company yeah right. Lazy and unprofessional. None of their staff really speaks English. Just a horrible place. You want to really know the inner workings of a nursing home? Schedule a tour between 4pm and 7pm. You'll have all the information you need to run for your life!

Simply put, horrible! My uncle is in Habana Health Care. There are 4 residents that share one bathroom. There is tepid water at best and both knobs have to be turned to get any type of water pressure. The toilet itself was nasty. Dried excrement around the toilet seat and I could not tell you the last time, the bathroom was cleaned. My uncle did not receive his pain medication as he should have, with the nurses saying that yes, they gave him the pill, when in fact they did not even after I had been sitting there the whole time during the time the pill was supposedly given. When I initially called, the front desk put me on hold and then when finally came back to the phone stated that my uncle was not in the facility, when he was! As you walk in the lobby, there are residents by the elevator asking people for cigarettes and the smell of cigarette smoke is overwhelming. There was one nurse to 16 people on the day I was there. The rooms are small with no chairs for people to sit on when visiting. You either stand or have to sit on the patient's bed. Meal delivery is another story with my uncle receiving half of what he requested to eat. I seriously overheard patients talking also about buying medications that were not their own prescription. This is just the tip of the iceberg. If the patient does not have family or friends checking on them, the patient is royally screwed!

This is one of worst nursing homes, I have come across having worked as a nurse in a nursing home and also in a busy medical hospital. They do not answer their phones I have an Aunt in this place. I live in England and like to speak to my aunt who's all alone since her husband passing , they answer the phone then put you on hold. I am ring now been holding for the last 30 minutes. The Saff are so rude

My mother has been here for weeks after coming out of a sugar coma. This facility is not properly cleaned. She shares a toilet with 3 other people and it is not properly disinfected after use. But for a few CNAs, most staff are unprofessional. I have found a pill in her bed and inconsistency in her care. They doctors and staff tell you (the family) that they will provide a service and unless you are there every step of the way, these things do not happen. They are understaffed and ill prepared.