Highpoint at Stonecrest

Reviewer#RD0906z

Highpoint at Stonecrest is convenient to my doctors. It is very nice. I love the place, but the monthly rent was expensive. It is relatively new, and it is convenient for anything you want to do. It is convenient for shopping, and of course, they provide transportation. I had a meal there, and it was wonderful. They have a chef in their kitchen. It was very good. It was excellent. I was very pleased with this place. Their rooms were outstanding. They were beautiful. They had updated appliances, cabinets, and countertops. Everything was up to date. If you ended up getting a space there and you didn't like something in it, you would have to update it at your cost, but they always clean it and paint it and everything like that before you go in. My daughter loved that place. I took her there, and it was like going into a model home. They have a movie theater, gymnastic place, and areas where you could have exercise classes or different things like that. I thought they were well planned out.

Donald

My parents moved to Highpoint at Stonecrest. It's very nice, but just like any place, there are certain things that aren't great, but it's still a good facility. They need more organization over issues and taking care of different things as they happen, so that everybody's on the same page with care and everything. The meals are very good. They have an everyday menu with 10 different items on it, and then each day they have two or three items that are specials. So, there are plenty of choices. The rooms are clean and well taken care of. They have a lot of different activities like live entertainment, bingo, social events, trips to different places, and movies.

B. Kleven

Memory care is understaffed and poorly trained. No communication. Memory patient was sent to ER unaccompanied for half day. Staff was not sure where she was.

eacol

The rooms are okay - not handicapped designed - kitchen counters higher than usual. Thresholds to hurdle with wheelchair. Near impossible to exit room solo if walker or wheelchair bound as the door weighs 50 pounds. Nurses go through resident belongings. Executive team does not return phone calls, did not return all medications. Nurses and caregivers were fabulous. Medication management very poor. Executive team has not returned phone calls, emails, texts in 2 months. Took 45 minutes to respond to a fall even after the lifeline button pushed multiple times.

George

My wife has moved into Highpoint at Stonecrest. Her daughter and my daughter toured different places, and they liked this one the best. They thought it had the best facilities. The staff is very good. It's a brand-new building. They were entertaining the residents in memory care with music and a TV screen. The atmosphere is very good. She's in a room by herself. I don't know if that's big enough. We moved a bed in and a dresser, and there's plenty for what she needs. Their dining area looked very nice and very clean and there's a lot of tables.

Kristina

I went to Highpoint at Stonecrest for my uncle. The rooms were very nice. I did not necessarily like the location, although it would have been more convenient for his wife to visit. The location itself wasn't bad, but it wasn't like the other places that I visited. When you walk in, it's beautiful. But as I went through the rooms, and the living areas and the dining room, it was less impressive. And so I was not particularly enthused about it. It felt like it was more a dressed-up nursing home than an assisted living facility. They have therapy there. They have a swimming pool and a general community area. They did have mailboxes for their residents who received mail.