Heron East

Offers Assisted Living

17 Reviews

2290 Cattleman Rd

Sarasota

34232

Heron East

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4.3 17

ReviewerVT020920212 2021-03-06 I visited Heron East, and I found it was average. It was okay. It was not anything to jump up and down about. I only went for an interview. I talked to one person, and we did a little walk around. It is older, but it was clean. The rooms are small, and the apartment rooms are small. It is very centrally located. I visited this facility

5 3 1

ReviewerRD1312021p 2021-02-24 My aunt seems to like Heron East. The only complaint that she really has is when they come in her room, they're in and out really fast, but that's typical at any place. She said a lot of times, the food was cold when they brought it to her. She said they get their meals usually in the afternoon and they get sandwiches in the evening, which I think is kinda typical. Activities are available to her, but she is not able to do anything really, and she prefers to just stay in her room. Her room is clean and small, and there's no kitchen area. There's a little area where she can put a coffee pot, and that's about it. I am a friend or relative of a current/past resident

5 3 1

Cheryl 2020-10-09 My mother-in-law was living in Heron East before she passed away. It's for assisted living, but they said they go up until level three. Whenever we were there visiting which was every week, and my niece went almost every day, they were very nice when you're there, but they weren't so nice when nobody was there, and we didn't appreciate it. She wasn't happy there, but she didn't want to move. Her room was a pretty nice room, the person that was supposed to come in and clean, they did not do well at that. All they did was vacuum the floor and supposedly clean the bathroom, but whenever I came, I had to do it. The food was okay. They're not honest, they make promises, they don't answer phone calls, they don't reply when there's a reply, they don't always call, like she fell twice, and we didn't find out 'til the next day, or we found out when she got to the hospital. I think it would be reasonable if they did everything they said they wanna do. I am a friend or relative of a current/past resident

5 1 1

Hana 2019-06-24 Heron East was a very nice assisted living place. The manager and some of the staff I met were very nice, friendly, and competent. It's a very cheerful place, but mostly for people in wheelchairs and with walkers. It was very nicely laid out. There were many little places for people to sit down, read or occupy yourself without being all the time in a crowd. The rooms were all studios, not very large, but sufficient. They had little gardens. It's on a very busy road, but it's awfully nice inside. I visited this facility

5 5 1

Denise 2018-09-27 My mother has been in Heron East. It's wonderful. She does the trivia, they do exercises every day, she goes up and they read the paper, and on Thursdays they have happy hour. There's always something going on. It's just an all-around clean, happy, good food place. They take them to the Dollar Store once a week, and twice a month they take them out to dinner if they want. They have two courtyards where they can go out and sit. The staff is excellent. I am a friend or relative of a current/past resident

5 5 1

D.Y. 2018-03-29 Heron East was excellent. I have had two tours there and both went very well. The staff member I spoke with was very helpful. They have meals every day, a nice game room where they do a lot of activities, and a nice library. The 1-bedrooms were not really spacious, but they're very nice. They always have a nurse on duty. The menu looked very good. I visited this facility

5 5 1

Julie372705 2016-12-05 My dad is very happy at Heron East. The staff is all very good and caring. They are easy to deal with. It's a very clean and safe environment for my dad. I am a friend or relative of a current/past resident

5 5 1

M.M445716 2016-12-03 Heron East was very nice, professional, and very direct to the point. They didn’t waste my time; I like that. They don’t have the services we needed for Alzheimer’s because they didn’t have memory care. They were able to talk to me about the needs of my parents, and we were able to discern that. They didn’t have down the road what my mother might need as he has Alzheimer’s. They were efficient, so we were able to determine it wasn’t the place very quickly. I didn’t even have an appointment, but they were very gracious. I visited this facility

5 5 1

MitchZSPBM 2016-05-10 The people at Heron East were very friendly and gave us tours of the different types of rooms. We went over the pricing and stuff like that. Overall, it was a pretty good experience. It was beautiful, nice and cheery, and the residents were pretty happy with what they have. They do arts and crafts and have nice grounds where they can go outside to spend the day out. They have transportation services to doctors, shopping, field trips, and salons. You have to eat in the dining room. They had large studios but no separate bedroom spaces. I visited this facility

5 5 1

Anonymous115033450 2015-11-16 The staff at Heron East spent time with us during our visit. They were very good and efficient. The rooms were of a nice size and very updated. The place is modern. We were not able to eat there, but their dining room is very spacious and nicely set up. I visited this facility

5 5 1

Caring112305250 2015-09-15 We looked at Heron East for my mother. It really was very nice, but the rooms were really small, and that was the turn-off right there. With regards to the staff, I didn't like the waitresses. They were rude. I had lunch there, and the waitress was rude to all these old folks. The food was OK though. I visited this facility

5 2 1

Anonymous113311650 2015-09-14 Heron East was very well run. The employees had been there for a long time. There was no big turnover. They were very attentive. My mom enjoyed her time there. The rooms were beautiful. The food was good. They let everybody order what they want. They had a walkway that goes all around the building. They also have bingo, parties, entertainment, and movies. I am a friend or relative of a resident

5 4 1

Gary108626450 2015-06-18 The people are very friendly and very informative, and Heron East fit the price range of my friend. They have mostly activities in the afternoon. They do beach volleyball, bingo, horseracing, word games, and chair exercises primarily. I am a friend or relative of a resident

5 5 1

Joe46 2014-11-03 My dad says the staff at Heron East is very nice, and the food is very good. It doesn’t seem like there’s a ton of activities. The room seemed very nice and clean. I like the bathrooms. Their showers are walk-in showers. They’re very nice and very safe, and my dad can bathe himself in that type of shower. I am a friend or relative of a resident

5 5 1

Caring85568450 2014-06-10 I like the person that gave us the tour at Heron East. She showed us what they had. They had a lovely room there; however, because my brother had equipment like his walker and, wheelchair, and he wanted his full size couch and queen size bed, it was too small. They only had four large rooms, and they were inhabited by people, and he would be on the waiting list. Other than that, it was very clean, and they had been voted most popular by the families in the area. So, they had high ratings. They took us to lunch and it was fine. I really liked everything about the place. I visited this facility

5 5 1

Gene5 2013-08-12 I moved in last week to Heron East. They have great people and I'm staying in a private room with a bath. They serve very good food. I am/was a resident of this facility

5 5 1

jmitch2k 2013-08-09 My mother moved to Heron East about 3 years ago. She has adjusted very well and participates in the many activities provided by the facility. Heron East has a caring and compassionate staff from the housekeepers to the administrators. I am very pleased with all aspects of my mother's care at Heron East and have recommended the facility to many of my friends with elderly family needing assisted living. I visited this facility

5 5 1

2290 Cattleman Rd, Sarasota, FL 34232

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Heron East (800) 385-2527

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Reviews of Heron East

17 Reviews Write a review

Food

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(5 Reviews)

Facility

(5 Reviews)

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Assisted Living Reviews for Heron East

March 06, 2021

By ReviewerVT020920212

I visited this facility

I visited Heron East, and I found it was average. It was okay. It was not anything to jump up and down about. I only went for an interview. I talked to one person, and we did a little walk around. It is older, but it was clean. The rooms are small, and the apartment rooms are small. It is very centrally located.

February 24, 2021

By ReviewerRD1312021p

I am a friend or relative of a current/past resident

My aunt seems to like Heron East. The only complaint that she really has is when they come in her room, they're in and out really fast, but that's typical at any place. She said a lot of times, the food was cold when they brought it to her. She said they get their meals usually in the afternoon and they get sandwiches in the evening, which I think is kinda typical. Activities are available to her, but she is not able to do anything really, and she prefers to just stay in her room. Her room is clean and small, and there's no kitchen area. There's a little area where she can put a coffee pot, and that's about it.

October 09, 2020

By Cheryl

I am a friend or relative of a current/past resident

My mother-in-law was living in Heron East before she passed away. It's for assisted living, but they said they go up until level three. Whenever we were there visiting which was every week, and my niece went almost every day, they were very nice when you're there, but they weren't so nice when nobody was there, and we didn't appreciate it. She wasn't happy there, but she didn't want to move. Her room was a pretty nice room, the person that was supposed to come in and clean, they did not do well at that. All they did was vacuum the floor and supposedly clean the bathroom, but whenever I came, I had to do it. The food was okay. They're not honest, they make promises, they don't answer phone calls, they don't reply when there's a reply, they don't always call, like she fell twice, and we didn't find out 'til the next day, or we found out when she got to the hospital. I think it would be reasonable if they did everything they said they wanna do.

June 24, 2019

By Hana

I visited this facility

Heron East was a very nice assisted living place. The manager and some of the staff I met were very nice, friendly, and competent. It's a very cheerful place, but mostly for people in wheelchairs and with walkers. It was very nicely laid out. There were many little places for people to sit down, read or occupy yourself without being all the time in a crowd. The rooms were all studios, not very large, but sufficient. They had little gardens. It's on a very busy road, but it's awfully nice inside.

September 27, 2018

By Denise

I am a friend or relative of a current/past resident

My mother has been in Heron East. It's wonderful. She does the trivia, they do exercises every day, she goes up and they read the paper, and on Thursdays they have happy hour. There's always something going on. It's just an all-around clean, happy, good food place. They take them to the Dollar Store once a week, and twice a month they take them out to dinner if they want. They have two courtyards where they can go out and sit. The staff is excellent.

Provider Response

Thank you for sharing your confidence in us! We appreciate your feedback and are so pleased that your mother is enjoying her home here at Heron East!

March 29, 2018

By D.Y.

I visited this facility

Heron East was excellent. I have had two tours there and both went very well. The staff member I spoke with was very helpful. They have meals every day, a nice game room where they do a lot of activities, and a nice library. The 1-bedrooms were not really spacious, but they're very nice. They always have a nurse on duty. The menu looked very good.

December 05, 2016

By Julie372705

I am a friend or relative of a current/past resident

My dad is very happy at Heron East. The staff is all very good and caring. They are easy to deal with. It's a very clean and safe environment for my dad.

December 03, 2016

By M.M445716

I visited this facility

Heron East was very nice, professional, and very direct to the point. They didn’t waste my time; I like that. They don’t have the services we needed for Alzheimer’s because they didn’t have memory care. They were able to talk to me about the needs of my parents, and we were able to discern that. They didn’t have down the road what my mother might need as he has Alzheimer’s. They were efficient, so we were able to determine it wasn’t the place very quickly. I didn’t even have an appointment, but they were very gracious.

May 10, 2016

By MitchZSPBM

I visited this facility

The people at Heron East were very friendly and gave us tours of the different types of rooms. We went over the pricing and stuff like that. Overall, it was a pretty good experience. It was beautiful, nice and cheery, and the residents were pretty happy with what they have. They do arts and crafts and have nice grounds where they can go outside to spend the day out. They have transportation services to doctors, shopping, field trips, and salons. You have to eat in the dining room. They had large studios but no separate bedroom spaces.

November 16, 2015

By Anonymous115033450

I visited this facility

The staff at Heron East spent time with us during our visit. They were very good and efficient. The rooms were of a nice size and very updated. The place is modern. We were not able to eat there, but their dining room is very spacious and nicely set up.

September 15, 2015

By Caring112305250

I visited this facility

We looked at Heron East for my mother. It really was very nice, but the rooms were really small, and that was the turn-off right there. With regards to the staff, I didn't like the waitresses. They were rude. I had lunch there, and the waitress was rude to all these old folks. The food was OK though.

September 14, 2015

By Anonymous113311650

I am a friend or relative of a resident

Heron East was very well run. The employees had been there for a long time. There was no big turnover. They were very attentive. My mom enjoyed her time there. The rooms were beautiful. The food was good. They let everybody order what they want. They had a walkway that goes all around the building. They also have bingo, parties, entertainment, and movies.

June 18, 2015

By Gary108626450

I am a friend or relative of a resident

The people are very friendly and very informative, and Heron East fit the price range of my friend. They have mostly activities in the afternoon. They do beach volleyball, bingo, horseracing, word games, and chair exercises primarily.

November 03, 2014

By Joe46

I am a friend or relative of a resident

My dad says the staff at Heron East is very nice, and the food is very good. It doesn’t seem like there’s a ton of activities. The room seemed very nice and clean. I like the bathrooms. Their showers are walk-in showers. They’re very nice and very safe, and my dad can bathe himself in that type of shower.

June 10, 2014

By Caring85568450

I visited this facility

I like the person that gave us the tour at Heron East. She showed us what they had. They had a lovely room there; however, because my brother had equipment like his walker and, wheelchair, and he wanted his full size couch and queen size bed, it was too small. They only had four large rooms, and they were inhabited by people, and he would be on the waiting list. Other than that, it was very clean, and they had been voted most popular by the families in the area. So, they had high ratings. They took us to lunch and it was fine. I really liked everything about the place.

August 12, 2013

By Gene5

I am/was a resident of this facility

I moved in last week to Heron East. They have great people and I'm staying in a private room with a bath. They serve very good food.

August 09, 2013

By jmitch2k

I visited this facility

My mother moved to Heron East about 3 years ago. She has adjusted very well and participates in the many activities provided by the facility. Heron East has a caring and compassionate staff from the housekeepers to the administrators. I am very pleased with all aspects of my mother's care at Heron East and have recommended the facility to many of my friends with elderly family needing assisted living.

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Questions about Heron East

What programs or activities does Heron East offer to enrich residents' well-being?

SRI University Enrichment Programs, Off-Site Activities, Ted Talks, Social Hour, Volunteering and all kinds of wonderful Zestful Activities.

What places are near Heron East or within walking distance for assisted living residents to enjoy?

We are conveniently located to Bee Ridge and I-75, close to Residential neighborhoods and just minutes to wherever our Residents want to go!

What transportation services does Heron East offer to assisted living residents?

Private, Shuttle, Public and other 3rd Party Agencies based on needs

What makes the chef or dining program at Heron East exceptional? What kind of menu can assisted living residents expect?

Dining is prepared fresh daily from local food farmers and overseen by our Culinary Director to create an Artful Experience. Also can take the great taste of the food and deliver in semi-soft, mechanical soft and pureed diets

How does Heron East keep residents' families informed about their loved ones?

Through Social Media, emails and telephone calls and in-person visits

If Heron East accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes, outside areas and inside as long as friendly and owners can take care of the 4-legged children We have a 35 lbs weight limit and records must be up-to-date.

What ongoing senior care training does the staff receive?

Certified Dementia Training, Collins Online Training and SRI Community Based Training

What safety features or security measures does Heron East provide to protect residents who wander?

We are Assisted Living only however we do have alarms that sound for unsecured exits for safety

Costs for Heron East

Cost of Assisted Living

Starting Price

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Services and Amenities of Heron East

Costs

Rent Plus Care Fees
Assisted Living Starting At: $2565/month

Room and housing options

Companion Suites: We Do Not Offer Companion Suites
Studio Apartments

Dining options

Dining Room Shared Meals
Room Service For Meals
Dining Extra: Therapeutic Diets Such As Reduced Concentrated Sweets, Mechanical Soft And Pur E, Restaurant Style Service For Breaskfast, Lunch And Dinner

Features

Beauty Barber Shop
Resident Transportation
Garden And Patio

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms

Health services

Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Stories
Religious Services
Lectures Discussions
Wii Sports
Tai Chi
Fitness Room
Gardening
Cooking
Arts And Crafts

Financial guidance

Financing Advice

Guest services

Guest Parking
Guests At Mealtime

Languages

English

General

Resident Capacity: 112
Respite Care
Minimum Age: 62
Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

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About Heron East

Heron East is a senior living provider in Sarasota, Florida that offers residents Assisted Living. Contact Heron East for more details on services and rates.

Heron East

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