HarborChase of Sarasota

Jackie Verville

My husband was a resident there for 15 months. It started out quite nice in early 2023. Then care staff, nurses, and management staff started leaving. More and more Spanish speaking care staff were hired that couldn’t even communicate with individuals with dementia or family members. Families were told to use “Google Translator” to communicate. There were constant staffing shortages. There were times there was only 1 care staff at night for 40 or more residents. There were times when there was only 1 nurse available to look after both Memory Care and Assisted Living residents. Memory care is a neglected area at Harborchase. Chairs, tables, and floors are not cleaned regularly, food is very minimal and full of carbs. Pasta and potatoes are served on the same plate with very little meat. Soups are cold. There is not enough staff to serve residents their meals so family members are needed to distribute food and beverages and cut up meat that residents can’t cut on their own. Residents laundry isn’t done as scheduled and many items were lost during our stay there. Management is ineffective- promising to make changes when there are serious complaints but then nothing changes. We had no choice but to leave the facility.

Dolores

HarborChase of Sarasota is amazing, just way too expensive. This is like a five-star facility. It's a very high-end facility. It is beautiful and immaculate. It smells good. It's the Tiffany's of retail versus Target. The facility is gorgeous. The staff is top notch. We had cookies. We had popcorn and all kinds of stuff there. They have like Ruth's Chris' former chef there (that's why I said this is like the creme de la creme of places).

James

We went to see HarborChase of Sarasota. It was very good. It was one that my father wanted to go back to. That's where we had the two meals, and the food was very good. That's one of the finalists for my father. He liked it very much. They had a beautiful dining room. They had an extra bar area where you could play games. It was very nice and clean. The rooms were good. Both staff members who gave the tours were very good. The staff was very, very helpful, especially for the two meals that we had. We met the athletic director and the physical therapy person. They were all very, very informative and very helpful. I think he just like the place because it looked new, and it was clean. He just liked the way it was decorated and the lighting. He just felt comfortable there. The only negative is that it was a little bit more expensive than some of the other place. It was very nicely laid out and clean.

June Clark

My dad moved to Harbor Chase from another local Assisted Living Facility about 5 years ago. He liked the Linen tablecloths and "real" napkins. They had just opened and the place was and remains absolutely beautiful. Dad wasn't really cut out for assisted living life when he moved in as he was quite independent, stubborn, and sometimes a bit grouchy. The staff would have none of it and worked on him tirelessly to get him more involved. In short order we witnessed quite a change as dad was no longer available because of the afternoon poker game, the field trips to all sorts of destinations, and other scheduled events. We were relived, happy, and even a bit surprised at the change they were able to make as he seemed to now embrace the assisted living experience. We were happy since his medications were monitored and dispensed and with the fantastic dining room he was eating more healthy than he had in years. I cannot speak highly enough about the staff, I just do not know where to start. From the people that maintain the facility, the medical staff, the dining staff, I could go on for way too long with compliments about all of them. My original thoughts of Assisted Living in general were of my grandmother basically locked in a nursing home for her last years. HarborChase opened my eyes to an entire new concept and I would without hesitation recommend HarborChase of Sarasota to anyone looking for assisted living for themselves or a relative.

Penny B

My sister lived in the memory care here. This facility was wonderful to her from the very start. She loved the food, the entertainment was wonderful and she was always well kept when I came to visit. The management team was always friendly and returned calls quickly. The staff who work there had big hearts and took great care of my sister even on her worst days. There was a beautiful courtyard in the memory care that gave a lot of light to the facility and to her bedroom. I would recommend to anyone looking for memory care.

Denise

My husband's grandmother used to live in the memory care section of HarborChase of Sarasota. I think the staff did a great job with her, and we would sometimes take her outside. They had a TV area, they had a big card table, lots of puzzles, and there was an area where they would have their activities. She loved the food there.