Healthcare & Rehab of Sanford

Bruce

My mom is at Healthcare & Rehab of Sanford. I would say that it's top tier. They take care of the residents. They spend time with them, they feed them, and they tend to them. They have a lot of good, strong workers there. The grounds and upkeep are okay. There's nothing extravagant, but it's decent. They keep it very clean. It's not a huge facility, but it is a nice size. Some of the activities they have are bingo, movies, and board games. They do a lot of things. The food is okay. A lot of people can't chew, so they have soft food they can eat. Like my mother, she is having dental problems, and they're very attentive to that. They have a dental hygienist come in, like every week or every two weeks, and check on the residents. My mother can't eat solid foods too well, and she has mouth pain. I just called them the other day, and they have somebody helping her out.

Chalosman46

Rooms are clean and very accommodating, staff is wonderful with the exception of a few bad apples, the nurses Vanessa, Ebonie, Mike, Theresa, Bonnie, Keisha, and Johnathan are wonderful, as well as Tay, can't forget about her, rest of the staff is wonderful, the residents look very happy to be here, I am currently a resident here as well, and the admissions director as well as the assistant are amazing, the facility director is amazing as she has gone above and beyond to replace what was lost and stolen, I'm so glad my sister chose this place for me

Anonymous

I did a few tours in a month of this facility as I needed a place for my dad close to home so I could visit daily. All I can say is to STAY AWAY from this facility. activities are practically non-existent and the same thing every week. On every tour the building strongly smelled of urine and feces, and the staff was uncaring especially the CNA's. We heard of many complaints of clothing or personal items going missing before our visits. On one visit I saw several nurses sitting in a back area sitting in wheelchairs on theirphones. On my last tour I witnessed a nurse yelling at a resident who was fussing then the nurse yelled at the CNA. Just stay away.

SpouseOfPatient

My husband was being discharged from the hospital. I was in a bind to find a place quickly. We were lead to believe Healthcare of Sanford was a good place, so he was transported there. Oh, my goodness! My heart dropped when I saw inside the place. I don’t think any stick of furniture has been replaced in 50 years. The answer to everything seemed to be “No.”. He had a compression sore that needed attention. No! to an air mattress. Not at stage 4 yet! Etc. My husband had difficulty breathing one day there and has since died. I feel, it was lack of care. I share the blame, of course, for letting him go to that, in my opinion, terrible place. Totally, an uncaring, power-hungry, upper management and charge staff, in my opinion.

SusanPH

My father went here after a hospital stay with pneumonia. I live out of state so only was able to visit a couple days, but not happy when I did. I gave someone my phone # when he was first admitted so they could call me if he was being difficult and I could sometimes get him to cooperate over the phone. I didn't receive a call, but when I got there his roomate said he wasn't out of bed much and mostly slept. They said it was because he refused to get out of the bed which tells me he wasn't getting his therapy. He didn't have sheets on the bed for 2 days. I thought the sheets were blue because that was the color of the matress until I realized there were no sheets at all! They have a big dining room, but he always had a tray in his room. That would have been a good time to get him out of bed and out of the room for a while. They told me he was scheduled to leave the following Wed and when I called to see if he was discharged, they said he was staying until the following Tues. (that's when his medicare ran out and they were getting every last penny I suppose). They tried to tell me that they never said he was being discharged on Wed. I will never send him there again and let his assisted living know that. I would give a half star if I could.

slns7552

My mother was in here for 2 weeks after surgery. They knew we were moving and she needed to be mobile as much as possible. They moved her around in a wheelchair and didn't work on walking with a walker. They didn't answer the call bell half the time. She was left on her own a lot. They were supposed to order a wheelchair for her a week before she left but the day she was leaving they didn't know where it was or when it would get here.