The Courtyard Assisted Living

David

The Courtyard Assisted Living looked like it needed some maintenance. It looked pretty dated and not as nice as the other ones we have visited. The staff who assisted me during the tour was the manager, a retired Filipino doctor. He was nice and I had an appointment, but he just basically showed me a couple of rooms. I actually live right behind that facility. I know some of the residents used to wander out. I'd have to call them and have them come pick them up. From what they told me, the activities sounded pretty much standard, like the other places have. They didn't show me what was available, but I know they have transportation and that they have therapy. It was actually very quiet when I was there. I only saw a couple of people. They just needed to do some remodeling and cleaning up. All of the lettering and the wrap part have deteriorated on their transportation van. It looks terrible and it sits right out in front of the building. It's kind of an eyesore and doesn't give a good impression of the facility inside. From what I did see, it looks pretty basic. They need to spruce it up a little.

Frank

I did not like The Courtyard. It is kinda small. I cannot say it was dirty, but it was old. It needs refurbishing. I guess they are gonna do that, but right now it is old. The one staff person I met was nice. It was dirty from the outside, and it needs painting. I did not see the rooms or the dining area.

Virginia

I went to The Courtyard Assisted Living, and it was awful. It had a bad smell. The front entryway was nice, but you had to go through dark tunnel-like old hallways to get to where you want. The staff wasn't very professional looking, but she did a good job, and tried very hard. One lady was in the back smoking where she wasn't supposed to be, and everything about the place just turned me off. My kids would want me to stay there.

Brenda

Our tour at The Courtyard Assisted Living didn't start out really well. They’ve had a bit of an argument between some of the employees and they were in the lobby having a company meeting at the time, and it was kind of unsettling at the time. The facility itself is set up nicely although they had more people that needed a lot more help than what my mother did. I wasn't super impressed and when they were touring us through the place, it wasn't the cleanest. When we went to the kitchen area, they hadn't cleaned up some of the stuff off the floor. When someone's on a tour, usually the places are at their best appearance, but this place wasn't. The people were nice and they were well-staffed. They looked like they had plenty of people for the residents they had there.

K.K.

My mother moved into the Courtyard. It’s dirty, she doesn’t get the care that she needs, and the nurses spend more time outside smoking than they do inside taking care of the residents. I was very mislead by their website in relation to what they would do for my mother. She’s kept in her room, she’s not encouraged to come out and do anything, and I’m very displeased with it. She has a small 1-bedroom apartment. I have nothing against it. The grounds are OK, and the property is very nice. There’s just a crafts room, no exercise room, and it’s more for people that are completely disabled. I’m just not happy with it at all. She gets only two free meals a day.

Dendow

The Courtyard was an old facility and it was more for people that are disabled, or incapable of taking care of themselves, rather than somebody like my mother who is still fairly active and vibrant. The location was OK. It had shopping nearby. Most of the residents were incapacitated. There was nobody really up and moving.

Caring05171

My wife has therapy at Courtyard Assisted Living 3 times a week. They seem to take good care of people there. They give her two meals a day and also coffee sometimes. My wife likes the people there. I would suggest Courtyard to other people.

Josie1

The Courtyard could be my choice because they allow cats, which is my mother's only concern. Right now, I'm still on hold for Medicaid Diversion Program. I'm just waiting for the funding from state of Florida so I could get her in some place. The staff, as far as that goes, is very helpful, and they seem to have more connections as far as getting the funding done. They're very helpful and attentive to my mom's health and needs. She would get good care there.