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(800) 558-0653

Orlando Health and Rehab (formerly Westminster Care of Orlando)

830 West 29th Street, Orlando, FL 32805

(800) 558-0653 (Call a Family Advisor)

2.29

(10 reviews)

Offers Nursing Homes

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Reviews of Orlando Health and Rehab (formerly Westminster Care of Orlando) in Orlando, Florida

2.29

(10 reviews)

  • Facility

    3.5

  • Staff

    2.3

  • Food

    3.3

  • Activities

    2.0

  • Value

    3.5

Enid

4

January 12, 2024

I am a friend or relative of a current/past resident

My mother is at Orlando Health and Rehab. I decided upon this place because this is the only place that I found I could afford. I like that they have a lot of personnel to take care of the sick people. The building is old. There are a lot of people here and it is a big place. I would like to find a smaller place, but they care. They have activities. My mother is not a social person, so she never goes to any activities, but they have social activities. I haven't tried the food, but she likes it, and actually she has gained weight. Most of the staff are good. Most of them are attentive. They are always cleaning here. At least in the area where my mother is, there is always somebody cleaning. They keep this place clean.

Really Angry Son

1

July 6, 2021

I am a friend or relative of a current/past resident

The place smells like urine. I chose this place because it was recommended by Dr. Phillips Hospital. The staff is completely unresponsive: Calls to the administration went unanswered Calls to the Social Workers went unanswered I had to physically go to the place, corner the nurse and find out what was going on with my mother medically. I would find out that tests were ordered on a Thursday, but not conducted until Tuesday of the following week. This is, bar none, the worst facility I have ever dealt with and I regret allowing my family member to spend a single day there.

TheDaughter93

1

May 6, 2020

I am a friend or relative of a current/past resident

My dad has been here for five weeks and I still have not been able to reach him via telephone. I've waited 5-60 min on hold several days a week for weeks and never get through. I've been told from the front desk and nurses station that I would receive a call back when trying to inquire about my dad's daily care/schedule. Those calls were never returned. Needless to say I'm incredibly concerned about him during this pandemic additionally, and still unable to speak to him. Very disappointed in their lack of service to family members.

mfletcher

1

August 2, 2017

I am a friend or relative of a current/past resident

My mother was sent there for rehabilitation. 3 days later she started ahowing signs of a urinary tract infection,3 days after that she still was not started on antibiotics, i called to apeak to her nurse and the nurse said she had to many patients to know who was who. We arrived to find her in a hallucinogenic state due to the progression of her UTI, her O2 was off her face and when i asked them to check it her O2 was 72 so they hooked her up to a big tank and a face mask amd put her on 10 liters when she is only supposed to had 2 liters. Her bed was soaked and her bedaide potty chair had BM all over it. With in 2 hours we had her moved to the hospital where they said her O2 was dangerously low and her UTI had gotten so bad the she had to be under contact precautions. If you care for your loved one do not choose this facility. We were there everyday and asking questions and never getting results.

jacobkauffman

5

April 26, 2017

I am a friend or relative of a current/past resident

My mother has been here for years. All of the staff from front door to nurses station are very nice and concerned for their patients. Being at this stage of life is hard enough but all staff is so very sweet to my sometimes not so sweet mother. They have always been so. I don't see or experience the negativity in other reviews. These people, especially the nursing staff are angels to me.

Anne127302

3

March 23, 2017

I am a friend or relative of a current/past resident

My mother was on Medicaid, so it was not the greatest possible situation that I would have liked, but Orlando Health & Rehab was as good as we can get. Most of the staff that I encountered was very nice and very caring. Her room was adequate, and it was clean enough. I was moderately happy with it, and if money is a problem, as it was for my mother, it would be a good choice for those who cannot afford anything better.

Yara

1

December 16, 2015

I am a friend or relative of resident

My mother has been in this place few weeks and I can't wait to transfer her to real nursing home. This place is the worse place I never haven't seeing before, just on the news. If the patient can't eat by themselves, they don't help them, if they eat find if don't too bad. I have found dirty clothes on a bag with clean clothes. The nurses look for their medication record to verify if this patient has any allergist. My mother went out of the hospital and was sent to this place after two days, she had fever and I had to ask the nurse to take her the temperature and the nurse asked me why also I found out that my mother needed to keep taking to avoid infections and the nurse hasn't even look the medical record to see if she need to keep taking any medications. The government or who ever is the agency to audit this place should close it immediately. There just few employee that make the different and is for them my mother still alive until I can transfer her out of there and I hope been asap. Stay away from this place.

rate not good

1

November 8, 2014

I am a friend or relative of resident

My grandmother is a resident at this facility and was hit in the head by another resident at the facility causing her to need ER attention. That is not care that families expect for family members. We are very upset, especially since staff don't want to say what happened. However, my grandmother stated a man came into her room and hit her over the head with bottle, causing her head to split open. Family was not called until staff attempted to clean up the blood, leaving bloody towels in the sink.

Casey4

1

May 29, 2013

I am a friend or relative of a resident

The food was inedible at Orlando Health and Rehab. There were bugs crawling on the walls and there was smell of urine and feces all the time. The staff was rude and inattentive. My friend had asked for a diaper from one of the CNAs, so she could go in the bathroom and change herself. But she threw it at her. This facility has a long way to go. They need better food, they need to clean the bugs out, and they need better supervision of their CNAs so that they don't throw things at people.

dogasinpw

5

March 16, 2012

I am a friend or relative of a resident

My grandmother was getting old, and she was admitted to OHRC. I'd visit her a ton, so I'm coming from a lot of experience. A lot of people said it was a bad place, most telling me it was "dirty", however, it was extremely clean whenever I was there. The staff was real nice, and my grandmother loved it. They gave her a TV, she could play Wii whenever she wanted (she wasn't much of a gamer, needless to say) and they had daily activities of sorts. Everyone there seemed happy, and you'd think at a nursing home everyone would be grim and sad, like the ones you see on the news, but I was more than surprised at how well it was maintained and how caring the staff was. A+.

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Services and Amenities of Orlando Health and Rehab (formerly Westminster Care of Orlando) in Orlando, Florida

General

  • Resident Capacity: 420

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    1.0

  • Staff

    3.0

Medicare Provider Number: 105728
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Orlando Health and Rehab (formerly Westminster Care of Orlando) in Orlando, Florida

Orlando Health and Rehab (formerly Westminster Care of Orlando) is a Senior Living provider in Orlando, Florida that offers residents Nursing Homes services. Contact Orlando Health and Rehab (formerly Westminster Care of Orlando) for more details on services and rates.

Map of Orlando Health and Rehab (formerly Westminster Care of Orlando)

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