Terracina Grand

Faustena

A close family member resided at this facility over 5 years in both assisted living and memory care. Very good options available for types of apartments in both locations that she enjoyed, as well as a variety of activities to participate in. Generally speaking, she was very happy there. Living nearby, we were able to visit often. All areas were very clean and well maintained. Staff was accommodating to her needs. We would have preferred a better communication plan for families. Inquiries often fell in the cracks. For example, her clothing was poorly laundered and many items went missing. These matters were never addressed despite our efforts to have them rectified. Overall, the atmosphere is welcoming and positive and proved to be the best option for our family member over the duration of her stay.

She101219

My friend moved in to Terracina Grand, the place is absolutely gorgeous. The community is 17 years old and it's all done in an italian style. The rooms are fabulous and the hallways are bright and wide. We looked at their assisted living that's all on the same floor, so no one is segregated and everybody is together. The food is fantastic, they have the same chef for 17 years. They have many activities and the staff is great. They have everything from movies, outings, music, exercise room, cards, you name it. They have a beautiful swimming pool and they also have pool exercises.

Bonnie McDaniel

If I could give more than 5 stars, I would! The entire staff pulled together to make my mom's 90th birthday so special! The facility helped to host over 40 family members and friends to surprise my mom for her special day. Talk about catering to the needs of the residents and families...I can't say enough. My parents consider this their home and refer to it as such. I am an RN and the care and compassion delivered on a daily basis to my parents is consistent and competent. I'm kept up to date on all new physician orders and the nursing staff always takes the time to interact with me. Terracina is not just a pretty face (although the buildings are beauriful), it is quality assisted living in Naples.

MF

I visited Terracina Grand and I am not that familiar with the area, but I know a couple of people who live there. It's kind of like walking into a hotel. It has elevators. I saw a man taking his dog out for a walk, and there were people in the lobby with their wheelchairs and walkers going out for the day. It was a busy place, which is an uplifting feeling. The people were up and about. One thing I very much liked about this place is that they have a selection of rooms and they were very lovely. One room that I saw was the model. When somebody dies or moves out, they completely redo it. The place was just lovely. If you go into an apartment in independent living and later need assisted living, they do not move you to another building. Instead, you keep your apartment. They had a lot of things going on. They have buses that can take you wherever. I also liked that it's privately owned. It feels more family like and it had a good, community feeling. There was very little staff turnover.

Happy Wife

My husband is at Terracina Grand, and I'm very pleased with the facility. The aides are all very caring and try very hard. The food is sometimes cold, and the menu is redundant. They have excellent activities. He's in a lovely, private room that's decorated with watercolor and pictures, and we brought furniture for him. I think it's a very fine facility.

visitor013464

Terracina Grand was very nice. When you walk in, it was very bright. It was just lovely. They had a pool, a game room, a theater, a café, and happy hours. It had a wonderful feeling. It was clean and homey. The residents seemed to be very content and happy. They also go to restaurants and other places.

George300440

Terracina Grand is fine. I would like this place to have a workout room or a gym, physical therapy, a pool, and spa. The place is very clean, nice, and the people are fine, but their English is weak.

Shanny7

Cannot provide full care to dementia patients. Our family member needs 24 hr aids due to poor care and staffing

Happy Visitor24

The one thing I liked about Terracina Grand was that they had the highest accreditation possible for independent, assisted, and skilled nursing. It’s a larger place, and they had nice rooms. I saw all of their activities; they do a lot of wellness activities like exercise, chair yoga, and things to keep them active, but there are also a lot of other programs. They have a nice, resort-style pool. I just liked it; it’s pretty nice.

Louis13

Terracina was excellent but just a bit too far away. The rooms were spacious. The staff seemed friendly.

Mary112320350

I have friends at Terracina Grand. The staff seemed to be extremely professional, very caring, supportive, and dependable. The food was excellent. The rooms and apartments were spacious. They're lovely, very well-maintained, and they have nice views out the window. The grounds were very well-kept. They have a computer area, and they have movies. They have neat games, exercise, all kinds of cards and board games. They have entertainers that are interactive with the residents. They have music during dinner a lot of time.

Anonymous114149150

Terracina Grand has probably the best in everything: best accommodations, facilities, activities, beginning to end medical treatment, and they never had an add-on, but you have to buy-in and we didn't want to have to buy-in. The staff and facility were excellent. The amount of care was top-notch, and I'd grade everything B and A+ in my book. They have a wide variety of activities, like games, pool, poker, art, trips where they can go out to places, and croquet on the lawn. They have pretty much anything you could imagine. Their dining area looks like a ballroom. We didn’t eat there, but I looked at their menus, and the food looked very good. It was quite a nice array of options on the menu, a little bit better than what I had seen in some of the other places. We arrived during lunch time, so I was able to see some of it. They also had free snacks during the day. They had staff there helping people who have walkers and walked them over to their tables. If you walk in, you would have thought you were at a restaurant, not a senior living facility. It was beautiful.

Alex12

The food used to be excellent and now is horrible. The higher staff members do not seem to care about the family and ignore simple requests. On several occasions, the family member did not have toilet paper. This happened 5 times, reported it each time to the high level person who did not follow it up. Dementia is hard on the family as well the patient. The higher level staff seems to just brush off issues family members are seeing. Basically "they will forget it in 5 minutes" is the standard answer. The way information is delivered is very harsh and unfeeling. I can not move my family member because there is no where else for them. If there were, they would be moved in a heart beat.

Tony9

Terracina Grand is a 5-story building. They offered the same things as all the other places do, but probably on a little higher scale and a little more expensive. They have 1-bedroom and 2-bedroom places and they all seemed to have a lanai. It is one building so it's a little bit better organized. The main floor has recreational facility, e.g., library, computer room, and exercise room. They have an auditorium where they have entertainment. It was very nice.

Elizabeth J.

Unparalleled care and service-first rate

Helen J. Poppert

The finest care by professionals who care about their residents. Staff is extremely knowledegable and offer much compassion for their residents. The facility is top notch with stimulating activities and clean surroundings. They are consistent with their services and are always updating and upgrading the residence.