My father was brought to this facility from the hospital to wait for a negative COVID test.
This facility does not answer the phone for family members to be able to talk to a nurse.
They give you specific times when one can talk but no one’s answers. I have tried at the times that they have suggested and the phone rings. I have let the phone ring in increments of 20 minutes and no one picks up.
If you can avoid this place, please do so.

Coral Reef Nursing and Rehabilitation Center
Offers Nursing Homes
6 Reviews

Reviews of Coral Reef Nursing and Rehabilitation Center
Nursing Home Reviews for Coral Reef Nursing and Rehabilitation Center
February 04, 2021
I visited this facility
January 03, 2021
I am a friend or relative of a current/past resident
This place is horrible. They never answer their phone, if you are lucky enough to have someone answer, they will put you on hold forever. I have been on hold for about 50 minutes without someone picking up the phone. You cannot get through your loved ones. I have never dealt with such poor service and sorry that my loved one ended up in a place like this!
December 21, 2020
I am a friend or relative of a current/past resident
I DO NOT RECCOMEND this place.
The staff are very rude and inconsiderate. My mother in-law is here. Because of covid we are not allowed to visit. We call. Every time we do we get put on hold for an hour. We hang up and call again but, it's the same BS. If we get Lucky and are able to speak with her nurse it's a general reply: "she's on oxygen and can't talk right now."
We have no way of telling Mums that we love, miss and R praying for her. Not even my wife, the woman's own daughter, can speak with her. It's ridiculous.
The mission of this facility is to alienate families.
December 19, 2020
I am a friend or relative of a current/past resident
My mother in -law is here. Because of covid I cannot visit so I call. Every time I do I get put on hold for an hour maybe longer just that after an hour I hang up. Call again and get put on hold. I'm on hold as I write this and, as of yet, nobody has answered. If they do not want family to call they should not answer the phone. They are very inconsiderate. There is no way of communicating with family, no way of telling Mums that we love, miss and, are praying for her. This is absurd. Not even my wife, the women's own daughter, can speak with her. The mission of this facility is to alienate families.
Between this review and speaking with a friend 1 hour has passed and I'm still on hold. I'll do as usual and hang up
September 07, 2020
I am a friend or relative of a current/past resident
My loved one was transferred here from a local hospital to receive rehab care after being diagnosed with COVID. From the beginning, it was a nightmare. Simply speaking to a nurse for daily updates was impossible. Hardly any of the staff speaks English and the few that do are extremely rude. The center is very unorganized and fails to put patient care first. My loved one’s PCP finally spoke with the staff and advised us to immediately have my loved one discharged due to the poor care they were receiving. We later found out, my loved one was placed in isolation without our knowledge and unable to call for help. On the day of my loved one’s planned discharge, the facility cancelled their transportation and never notified my family. We had to plead with "English speaking" staff to get answers as to why my loved one was no longer being discharged as planned. To add icing on the cake once my loved one was finally discharged, we discovered a parasite on her lower leg and medication belonging to another patient.
If you truly care about your loved one, do not send them here!
December 18, 2017
I am a friend or relative of a current/past resident
My mother is in rehabilitation at Coral Reef. The service is wonderful. The people are nice, and the director is wonderful. Whenever I have a problem, all I have to do is call her and everything gets fixed right away. They don't give out information over the phone, but I can call the director and she could take the phone to my mom to get permission for her to talk to me. She always goes out of her way if I have a problem. The grounds are really nice and beautiful. I don't smell any bedpans or anything. It's very nice, clean, and neat. The workers are very good and do her laundry. The location is perfect because there's a school next door, a church in front, and an opening from the hospital next to it where you can walk down a little path to the hospital from the facility. They basically try to stay within your insurance means, so you have no or little out-of-pocket cost. Mom has made a lot of improvements. She's trying to walk and talk again.
About Coral Reef Nursing and Rehabilitation Center
Coral Reef Nursing and Rehabilitation Center is a senior living provider in Miami, Florida that offers residents Nursing Homes. Contact Coral Reef Nursing and Rehabilitation Center for more details on services and rates.
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