Lakeland Manor

Cathy

My friend is at Lakekand Manor. I went to visit him today and they seemed to have forgotten him or were maybe too busy to shave him, and he's been wearing somebody else's clothing and I've never seen him wear his own clothes. I've taken clothes and he don't have his own clothes every time I see him, he has somebody else's clothes on. They don't allow us in his room. Because of COVID, we're outside. They seemed to give him a lot of meds, but at least this time he knew who I was. Other times, he didn't recognize me, but this time he did. When I ask him questions he really doesn't know. When I go there they take me right outside, sit me down, and they go get him, and they bring him out and sit him down, and I really don't see anybody 'til I leave. They come and get him and that's it. I don't get to talk to nobody or anybody. I do know that his sister and his daughters, they make things rough for the staff. I mean, they call and call, and make it rough for the staff. Like complaining about everything, where I, I don't know, I just thank goodness somebody's taking care of him that I don't have to. Because the family never comes to visit or take care of him. What I've seen and where they walk him straight through, it's very clean. I haven't seen his room or any other rest of the facility, just where they walk me through to take me out in the visiting/where they have visitors. They have just a gazebo where they sit and visit, that's where the residents go. When I went to visit today they put me out in the yard at a table, and you visit outside. As far as when I was in the building, it was clean and orderly. It was OK.

Grammy girl

My mother is in the memory unit she is what do you call a runner I am glad the unit is locked so she cannot run away and be lost like in the past and that other places that she’s been at they take such good care of her and she loved it there I am so thankful for this place. And the staff is awesome

Dawne

Lakeland Manor was really nice when I walked in the front door. They took us downstairs and that's when my sister and I kind of like freaked out; it wasn't what we imagined it was going to be or what we wanted. It was like a TV room with couches and chairs, and everybody was just gathered around and hanging out. The rooms in assisted living and the dining area that we saw were OK. I can't see anything about them; it's just not what we needed for our mother. The memory care was on lock down. The staff member that we met was nice.

Provider Response

BobB

I have a friend who is a resident of Lakeland Manor, ALF. The place is clean and neat and the staff is very caring. They are easy to work with. This is not at the high end of ALFs and most of the residents are using social security and medicare to afford to stay here. Most of the residents are sweet people, almost all working class with limited education. This is not to knock the facility or the residents but just something to be considered. My friend is a retired construction worker with a HS education who is uninterested in books but prefers to watch TV most of the day. From what I have observed that is typical of many, but not all of the residents. I have met many of the residents and bought them puzzles, word games and bibles. There are several bible study groups headed by local ministries that are well attended. There is medical help on campus and a doctor visits regularly as well as a monthly visit by a dentist. Flu shots were offered to the residents earlier in the fall.

Yvonne

My dad is in Lakeland Manor for respite care. It doesn't smell like urine, and is very clean and well decorated. The rooms were a little small on one side. They keep men and women separated, and allow them to sleep if they want to sleep. They do not believe in chemical restraint, which is fantastic. The food is fantastic, and the care is above and beyond what other places have. The staff is attentive, helpful, communicate if something goes wrong, and they send the resident to the hospital, if the doctor is not around, and to me that's a good thing.

Nora465014

Tender Loving Care (Lakeland Manor) was asking for too much money. They didn’t agree with the money that I was trying to negotiate with them. The facility was so-so, not the best, and there was only one lady who spoke Spanish in the whole building. My husband would feel more comfortable if he was spoken to in Spanish. The room had everything and a walk-in shower. He would have to share the room with somebody, which I don’t mind. They had a lunch room, but I wasn’t that satisfied.

Provider Response