$1,224
Lake Mary Health and Rehabilitation Center
710 North Sun Drive, Lake Mary, FL 32746
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Reviews of Lake Mary Health and Rehabilitation Center in Lake Mary, Florida
1.97
(35 reviews)
Facility
2.1
Staff
1.8
Food
1.9
Activities
2.0
Value
1.8
Not_A_Good_Place
1
|
June 17, 2023
This was a bad decision on my part. Do the research. Mom had fallen and needed rehab so we were provided with a list of rehab facilities at the hospital. This facility was close to where we live, so we selected it We are now in the process of moving her to a place that will truly care, communicate and help her. My advice take time and visit the facilities you're considering. You can do yourself and your loved one a favor and mark this one off the list immediately. Not worth a visit!
john2994
1
|
April 10, 2022
This is absolutly the worse place I have ever been at. Was admitted after bladder cancer surgery. Food was deplorable. Medications were never on time and I had to chase down nursing to remind them to give me my medicine. After a week there I got dressed and tried to leave the facility¹. They refused to let me leave so I had to call the police who were very helpful and put these people in their place. I would never recommend this place to anyone ever.
Bonnie D
1
|
January 23, 2022
I was somewhat forced to place my husband in this facility by the hospital case manager because LMNR provided a bed quickly when referral was placed. I should have heeded the warnings of others with their reviews. I had my husband removed from this facility after 2 weeks of little to no care. No bath or mouth care by facility staff, he only got care if I did it. Left to lay in bed however he was placed, no covers, tray not close enough to reach, several times call light was not working. Only PT that was done—which was one of the reasons he was there, was getting into wheelchair and being left for hours to sit in pain and beg for someone to put him back to bed. CNA’s would drag him over side of wheelchair into the bed and not even reposition him properly. Room was always messy, trash and linen all over, floors not mopped for days unless requested. Rude nurse who worked there, argumentative and threw his dressing material on him and told him “you can do this yourself” after my husband told her that it was not the way the doctor had requested it to be done. Several complaints made to directors and administrators with only “short fixes” to the problems.
Community Worse
1
|
October 26, 2021
This place should be shut down and fully INVESTIGATED. Too patients not cared for and far too many accidents for the lack of care not given. Your love one is paying for care and not getting the quality care their paying for. Staff is very short at this facility, so your love ones are neglected & suffering . It is very sad that the elderly residents are not cared for as they deserve, i.e. call lights unanswered, grooming non-existent, never re-positioning bedridden residents, not helping residents with meals having them sit in halls instead of the dining area to be served Not enough Staff, 1 CNA having to caring for 8 to 10 beds.per day & serve meals. Too few Nurses not available when patients need their timely medications those who have wounds not properly cleaned. to see residents begging to be clean from there beds. it is Very sad. No compassion. No communication among Directors staff everyone just there for a check at your love one expense. So SAD!😢
quizicalfrog
1
|
October 25, 2021
I would rather have my sick/dying relative be sent to a homeless camp in the woods to be cared for by a crack addict or heroin junkie then to send them to LMHR again. The CNA's were great- the nurses were OK- the discharge planner was horrible. They did not read the hospital d/c instructions and were asking me what they were. He was d/c to the SNF from the hospital. They did not do adequate wound care- we had to ask more than 10 times about having the sutures removed from his chin- and they didn't do anything about the staples until after I mentioned possible infection. Then miraculously they read the d/c instructions and he had an appointment with the orthopedic. I will say that the physical therapy was great- the nurses and CNAs were good- and Alba at the front desk was super nice. The discharge planner/ case manager - was condescending- patronizing and we are home 3 days- the Home health care agency still doesn't have the referral for physical therapy and nursing- the durable medical equipment company didn't receive the order until late Friday afternoon- so he has been home 3 days with no equipment. Save yourself and your loved one the hassle and frustration and find a facility that has a competent discharge planner so that you have your discharge needs met.
Debbie O.
1
|
October 6, 2021
I should have read all of the negative reviews prior to sending my mother to this place! I assumed it was located in a good area and based on all the information on the website, there was skilled nursing, but I was wrong!!! I have to echo all the negative reviews because I had many of the same negative experiences. DO NOT send your loved ones here! The place is depressing and unsafe!!! During the day time the staff appears to be helpful and caring, but at night , nurses are lazy, incompetent and don't seem to care!!! I pulled my mother out within 1 day of being here and I thank God I did, if not she would have died due to their lack of responsibility and care!!! Facility Director and Admissions Care Liaison are a complete Joke! My heart breaks for all of the other residents who do not have advocates to watch, observe and speak on their behalf!
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Services and Amenities of Lake Mary Health and Rehabilitation Center in Lake Mary, Florida
General
- Resident Capacity: 120
Medicare
Health
2.0
Overall
2.0
Quality
4.0
Staff
2.0
About Lake Mary Health and Rehabilitation Center in Lake Mary, Florida
Lake Mary Health and Rehabilitation Center is a Senior Living provider in Lake Mary, Florida that offers residents Nursing Homes services. Contact Lake Mary Health and Rehabilitation Center for more details on services and rates.
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