Provider Response
Thank you so much for your kind words, Lee. We really appreciate you taking the time out to share your experience with us?and we agree, Cary is truly a gem to have on our team! We will share your feedback.
October 13, 2022
Provider Response
Thank you so much for your kind words, Lee. We really appreciate you taking the time out to share your experience with us?and we agree, Cary is truly a gem to have on our team! We will share your feedback.
June 20, 2021
Provider Response
Hi John, we are happy to hear you had a positive experience on your tour. Thanks so much for sharing!
March 19, 2021
Provider Response
Hello, thank you for sharing feedback about your tour for Maplewood at Strawberry Hill early last year. At Maplewood Senior Living, all feedback is greatly valued and considered. We appreciate your compliments about our Associates, who offer the kind of compassion, longevity and continuity families are seeking. While no single community is right for every senior, we regret that your visit preceded our full renovation, completed days prior to closing for the pandemic. We continue to be thrilled by the positive feedback from residents, families and visitors who enjoy the modern update to all of our airy, light-filled common areas. We understand also that visitors sometimes come in during “off” times that don’t reflect the vibrant lifestyle our residents enjoy. As a community led by enthusiastic, involved residents, we are happy to showcase the engaging Activity Programs, Clubs and Committees that flourish at Strawberry Hill. We would be pleased to have you visit again to review our diverse offerings and exciting amenities.
November 27, 2018
Provider Response
Lynn, thanks for your praise and kind comments about our team. We are happy to know that your visit with us was a pleasant experience. Thank you again for taking the time to let us know about your positive experience. Have a great day!
July 17, 2017
Provider Response
Thank you for taking the time to provide a review for Maplewood at Strawberry Hill. We are happy to hear you had a positive experience with your visit. We value your input and will share with the entire team.
December 29, 2015
September 07, 2015
Provider Response
Thank you so much for your feedback. I'm so glad you had a good experience visiting the community and meeting the dedicated staff of associates. We're happy to learn you enjoyed the food and of course, meeting Chef Joe. With regards to our private apartments, our accommodations are varied in size. Perhaps you were searching for a specific sized apartment that was not available at the current time of your visit. We try to accommodate our guests in their searches. Regardless of the size of the apartment though, all are spacious, airy and with large of large windows and beautiful natural sunlight. Our dining rooms and common areas such as living room, library, pub, country kitchen, etc., are often places where residents enjoy meeting and chatting with others and are noted as an extension of each resident's space and home. Many residents do not stay in their apartments for much of the day, and often find themselves residing there each evening to sleep. Please come back and join us soon for an upcoming event or visit. We'd love to see you and share with you the Maplewood lifestyle. Thank you again for your feedback.
November 11, 2014
Provider Response
Thank you so much for your recent review. We are thrilled that your family is moving to Maplewood at Strawberry Hill and we look forward to serving them well. Please continue to communicate with us -- at the community with staff as well -- with compliments and things that you think could improve for your family member's experience. Amy Silva is our Executive Director and you can reach out to her directly, as well as to Leslie and our other team of managers. Thank you for your confidence in us. We strive to make each day positive for all of our residents and their families.
September 29, 2014
January 29, 2014
Provider Response
Thank you for your comments recently. It's important for us to hear honest feedback and critique of our guests. Let us know if we can answer any further questions or concerns.
December 26, 2013
Provider Response
Thank you for your comments regarding your visit. We’re always interested in hearing details about ways in which we can improve our guests’ experiences. I would welcome the opportunity to speak to you directly, if you'd be so inclined to provide me with details on your visit. I can be reached at 203-557-4777 or aellen@maplewoodsl.com. We hope to be able to have the opportunity to hear your thoughts. Thank you again for reaching out.
October 09, 2013
July 20, 2022
What ongoing training does the staff receive in dementia care?
Our affiliation and active involvement with the Alzheimer's Association ensure that our memory care program keeps up with the latest advances. All care staff is trained with Habilitation training focusing on our approach to dementia care.
What programs or activities does Maplewood at Strawberry Hill offer to enrich residents' well-being?
Residents can exercise their physical and mental well-being with specially curated on-site activities. To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director. We offer different exercise programs such as low-impact fitness activities chair yoga and stretching classes. We provide regular musical entertainment to take a trip down memory lane. Residents enjoy regular trips and outings to local neighborhoods and towns. For residents who are reluctant to participate in social or recreational activities, we offer pet therapy as a positive and stimulating alternative. Residents may participate in recreational activities such as art classes designed to inspire and stimulate mental well-being and instructive community cooking classes. Residents can also join our gardening club. Our community activities roster includes trivia nights and regular educational lectures covering a wide range of academic topics.
What transportation services does Maplewood at Strawberry Hill offer to assisted living residents?
Complimentary transportation to local shopping, medical appointments, and more
What makes the chef or dining program at Maplewood at Strawberry Hill exceptional? What kind of menu can assisted living residents expect?
Our savory menu choices feature ingredients from area farms that are delivered to our chefs daily. They joyfully go to work in our spacious kitchen, creating meals and desserts that celebrate the best of local flavor. There are several daily choices available at each meal.
What safety features or security measures does Maplewood at Strawberry Hill offer to assisted living residents?
By strategically using contrasting colors and patterns as a way to reduce falls and increase ease of wayfinding to important spaces, our purposeful design promotes independence as long as possible. Key areas like dining rooms are conveniently located, and placing our courtyards “hacienda-style” in the middle of the building allows easy, safe access for all. Other safety features include a 24 hour emergency response system, all visitors required to sign in and out upon arrival and departure, as well as the community main doors being secured at designated times in the evening until morning.
How does Maplewood at Strawberry Hill keep residents' families informed about their loved ones?
We keep our families informed through routine plan of care meetings with our care staff, as well as monthly newsletters.
What ongoing senior care training does the staff receive?
Our affiliation and active involvement with the Alzheimer's Association ensure that our memory care program keeps up with the latest advances. All care staff is trained with Habilitation training focusing on our approach to dementia care.
What safety features or security measures does Maplewood at Strawberry Hill provide to protect residents who wander?
Services for residents with Disorientation/Lack of Awareness issues ensure residents are well-directed and receive support in living a healthy lifestyle, and that no one's needs are neglected. The facility supports outdoor leisure hours. Alzheimer's and dementia may encourage wandering as a means of coping with anxiety. Our facility utilizes a locked and secured perimeter to ensure the safety of our residents. Our facilities are secure and the staff is specially trained in de-escalating exit-seeking behaviors. We accept residents with behavioral issues - our staff is specially trained in de-escalating behavioral episodes and our facilities are fully equipped to handle any related occurrences that may arise.
What programs or activities does Maplewood at Strawberry Hill offer to keep residents engaged? How does the staff engage residents' long-term memories?
To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director. We offer different exercise programs such as low-impact fitness activities chair yoga and stretching classes. We provide regular musical entertainment to take a trip down memory lane. Residents enjoy regular trips and outings to local neighborhoods and towns. For residents who are reluctant to participate in social or recreational activities, we offer pet therapy as a positive and stimulating alternative. Residents may participate in recreational activities such as art classes designed to inspire and stimulate mental well-being and instructive community cooking classes. Residents can also join our gardening club. Our community activities roster includes trivia nights and regular educational lectures covering a wide range of topics. We also provide Brain Fitness Center using Touch of HEART, an emotion-based philosophy of care that each of our associates has been trained in.
What techniques does Maplewood at Strawberry Hill use to support memory care residents during mealtimes?
• Our dining rooms are designed for socializing and creating a multi-sensory, therapeutic experience for all—especially for those living with memory impairment, whose senses, including taste and smell, decrease over time. The open kitchen concept allows aromas to reach the residents well before the plate arrives, and the openness encourages our culinary team and residents to get to know each other. Our chefs creatively prepare dishes daily that are fresh, aromatic, and bursting with flavor to boost our residents’ moods and appetites. Our white tableware and contrasting linens enhance depth perception.
Describe the neighborhood around Maplewood at Strawberry Hill . Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Convenient access to Routes 95 and 7; trains to New York, New Haven and Boston just minutes away.
Maplewood at Strawberry Hill has much to offer residents and families - from the welcoming, sun-filled lobby to the al fresco dining area. Thoughtfully laid-out apartments designed specifically for older adults are beautifully appointed and feature a modern kitchenette with granite countertops, private bathroom (many with universal access) and state-of-the-art safety features. Though Maplewood is vibrant and full of energy, there are plenty of special spots perfect for intimate family visits, including sumptuous gardens and alongside relaxing water features.
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