Benchmark Senior Living at Hamden

David

I toured Benchmark Senior Living at Hamden for my mom. It has a dining room on each floor, and I remember it's four stories. They have snack rooms and a wet bar for wine and beer. They run that once in a while. There is a separate section for memory care on the third floor. And it was really beautiful. I looked at both sections here. The staff was very professional, informative, helpful, and very pleasant. They sit and listen to your concerns. You can ask them any question, and they'll answer happily. They do everything they can to set your mind at ease. The head chef had brought down an apple pie for us when we were leaving, so we brought home an apple pie. They have everything you can think of. They have exercise rooms, a library, and entertainment rooms. They have small diners where you can go and get coffee. A drink is available any time with a snack, and you just help yourself. They gave me an apple pie, and I like a lot of cinnamon and nutmeg and ginger in it. It was a little bit bland and undercooked, but it was good enough. It's still a good dessert.

ReviewerAT1020B

We went to Benchmark Senior Living at Hamden. That one seemed absolutely wonderful. I actually had started a contract with them, and gave them a deposit. But the next day they called me, they did a little evaluation, and they didn't tell me that day, but they waited 'til the next day to tell me that the level of care that they felt my dad needed, and they upped the price $1,400, and I couldn't afford it. They said that when he first went in, that first two weeks (even though he was quarantined), that there's somebody who was going to take him and make sure he was doing things, and even take him outside and get him outside. That place was more willing to take care of him those first few weeks when nobody could be around.

Carol

Benchmark Senior Living at Hamden was lovely. The staff was awesome and the people seemed very happy. It was shiny, new, and it had interesting things to do and look at. I would have loved it if my mother could have gone there, but we couldn't afford it. The rooms were very nice and the dining area was beautiful. They have a pub where they do happy hour, play games, and they have a wall of heroes. They have a lot of veterans that live there. They also have off-site outings to movies and museums, and things at the beach.

Caring daughter119224650

I went to Benchmark, and they were extremely helpful. They told me right up-front that they weren’t going to be able to meet my mother’s needs. Then they spent another hour helping me understand Medicaid, funding sources, and VA assistance; which I wouldn’t have looked into if they hadn’t mentioned it. It looked very clean, and I would definitely have considered them if they could have met my mother’s needs; but they couldn’t. It makes a difference to me that they were upfront about it. They were very good with the residents, and seemed to know the people in the area that they were in. They knew a lot about the activities.

Provider Response

Jonnie

I liked the staff at Benchmark Senior Living at Hamden. The rooms were nice. It was so inviting. They had trips to different places. You can tell that the residents like being there.

Provider Response

Peter26

The employees at Benchmark are very great and helpful. The community is very good. It is clean and presentable. The food seems to be good. The rooms are very good. My mom doesn't take advantage of the activities just yet, but they have a lot of good variety, and from what I have seen, they are good. We chose it because mom seems to like it more than any other.

Provider Response

Paula31

This was my top pick - The memory care unit was awesome, right from the staff, to the rooms and to the programs that they offered there. I visited 4 over a 2-day span and this was it; however, they did not accept Medicaid after the money was spent and I didn't want to move my relative after a short time. If I had the money - then YES - hands down - no one else that I visited compared!!!

Provider Response

Robert29

I chose Maple Woods for my father because it had a Dementia Unit. They have a whole lot of programs going on. They have certain activities that they do in different orders to help maintain their minds as much as they can. They also have different kinds of activities during the day. I just noticed that the management has a high turnover rate although the Director of the Dementia Care Unit is still the same person. He has been there for seven years and that was one of the things that I looked at; stability. The rest of the staff has been the same people ever since we visited the place and we also like their food.

John28

My mom is doing much, much better at Maple Woods. She has adapted very well. The staff is very friendly. However, the food could be improved.

Provider Response