Benchmark Senior Living at Hamden

Offers Assisted Living and Memory Care

12 Reviews

35 Hamden Hills Drive

Hamden

06518

Benchmark Senior Living at Hamden

https://d13iq96prksfh0.cloudfront.net/cdn/photos/168284/730x450%23.jpeg

4.5 12

Debbie 2022-05-04 My mother has been in Benchmark Senior Living at Hamden for 9 days now. We chose it for her because she can be on her own there and still have lots of help and 24-hour care. It's very easily accessible for wheelchairs and walkers. There are lots of wonderful activities every day. There's also wonderful food. She's only been there nine days and she talks about how great the meals are. She's in their assisted living. They have guests that play music with piano and a trumpet. They have arts and crafts. They have rides when you want to go shopping. They have a bus and take them on outings. I am a friend or relative of a current/past resident

5 5 1

David 2021-11-20 I toured Benchmark Senior Living at Hamden for my mom. It has a dining room on each floor, and I remember it's four stories. They have snack rooms and a wet bar for wine and beer. They run that once in a while. There is a separate section for memory care on the third floor. And it was really beautiful. I looked at both sections here. The staff was very professional, informative, helpful, and very pleasant. They sit and listen to your concerns. You can ask them any question, and they'll answer happily. They do everything they can to set your mind at ease. The head chef had brought down an apple pie for us when we were leaving, so we brought home an apple pie. They have everything you can think of. They have exercise rooms, a library, and entertainment rooms. They have small diners where you can go and get coffee. A drink is available any time with a snack, and you just help yourself. They gave me an apple pie, and I like a lot of cinnamon and nutmeg and ginger in it. It was a little bit bland and undercooked, but it was good enough. It's still a good dessert. I visited this facility

5 5 1

ReviewerAT1020B 2020-11-07 We went to Benchmark Senior Living at Hamden. That one seemed absolutely wonderful. I actually had started a contract with them, and gave them a deposit. But the next day they called me, they did a little evaluation, and they didn't tell me that day, but they waited 'til the next day to tell me that the level of care that they felt my dad needed, and they upped the price $1,400, and I couldn't afford it. They said that when he first went in, that first two weeks (even though he was quarantined), that there's somebody who was going to take him and make sure he was doing things, and even take him outside and get him outside. That place was more willing to take care of him those first few weeks when nobody could be around. I visited this facility

5 5 1

Carol 2018-08-21 Benchmark Senior Living at Hamden was lovely. The staff was awesome and the people seemed very happy. It was shiny, new, and it had interesting things to do and look at. I would have loved it if my mother could have gone there, but we couldn't afford it. The rooms were very nice and the dining area was beautiful. They have a pub where they do happy hour, play games, and they have a wall of heroes. They have a lot of veterans that live there. They also have off-site outings to movies and museums, and things at the beach. I visited this facility

5 5 1

Caring daughter119224650 2016-01-31 I went to Benchmark, and they were extremely helpful. They told me right up-front that they weren’t going to be able to meet my mother’s needs. Then they spent another hour helping me understand Medicaid, funding sources, and VA assistance; which I wouldn’t have looked into if they hadn’t mentioned it. It looked very clean, and I would definitely have considered them if they could have met my mother’s needs; but they couldn’t. It makes a difference to me that they were upfront about it. They were very good with the residents, and seemed to know the people in the area that they were in. They knew a lot about the activities. I visited this facility

5 4 1

Jonnie 2015-09-22 I liked the staff at Benchmark Senior Living at Hamden. The rooms were nice. It was so inviting. They had trips to different places. You can tell that the residents like being there. I visited this facility

5 5 1

Peter26 2014-11-22 The employees at Benchmark are very great and helpful. The community is very good. It is clean and presentable. The food seems to be good. The rooms are very good. My mom doesn't take advantage of the activities just yet, but they have a lot of good variety, and from what I have seen, they are good. We chose it because mom seems to like it more than any other. I am a friend or relative of a resident

5 5 1

Paula31 2014-09-20 This was my top pick - The memory care unit was awesome, right from the staff, to the rooms and to the programs that they offered there. I visited 4 over a 2-day span and this was it; however, they did not accept Medicaid after the money was spent and I didn't want to move my relative after a short time. If I had the money - then YES - hands down - no one else that I visited compared!!! I visited this facility

5 5 1

Robert29 2013-06-13 I chose Maple Woods for my father because it had a Dementia Unit. They have a whole lot of programs going on. They have certain activities that they do in different orders to help maintain their minds as much as they can. They also have different kinds of activities during the day. I just noticed that the management has a high turnover rate although the Director of the Dementia Care Unit is still the same person. He has been there for seven years and that was one of the things that I looked at; stability. The rest of the staff has been the same people ever since we visited the place and we also like their food. I am a friend or relative of a resident

5 4 1

John28 2013-03-08 My mom is doing much, much better at Maple Woods. She has adapted very well. The staff is very friendly. However, the food could be improved. I am a friend or relative of a resident

5 4 1

Digz 2012-07-23 My grandmother stayed at this facility after her stroke. The facility is beautiful and therr are many amenities for the elderly. Their is a big living area for all the elderly to gather and socialize or watch t.v. The facility was kept clean and everyone was very calm and relaxed. Seemed like it was a nice quiet place for anyone to live in. However, the staff was a bit rude. You are not greeted as soon as you come in. You have to go out of your way to look for the staff and they seemed bothered if you asked them for anything. There were no bilingual staff members which made it difficult for my grandmotherwho only speaks Spanish to understand them. My grandmother was unable to speak for a while after he stroke and tried communicating by hand gestures but the staff didn't understand her and she didn't understand them. Plenty of times I came to her and she had not been changed or fed. It was very upsetting when the staff answered that they didn't know what she wanted so they basically ignored her. Overall the place looks nice but the staff needs to work on their skills. Be friendlier and they need to hire people who can communicate with the elderly living there. I visited this facility

5 3 1

histtchr79 2012-07-05 I have had a generally positive experience with this facility. My grandmother lived there recently after living alone for several years. The staff was very welcoming and made sure that she and the family were aware with the variety of services the facility had to offer. When my grandmother needs help, they are quick to respond and always provide an adequate level of service in order to meet her needs and ensure her safety. Several activities are available to residents, and the food is good. My biggest complaint is the extra cost associated with several of the tasks that one would consider to be a part of the rent (e.g. escorting to the dining room, medication reminders, etc.) The rent is quite expensive. I am a friend or relative of a resident

5 4 1

35 Hamden Hills Drive, Hamden, CT 06518

Call (800) 385-2527

Benchmark Senior Living at Hamden (800) 385-2527

View Photos

Get cost information

Contact for Costs

Find out availability

Schedule a Tour

Ask about payment options

Get Options

Reviews of Benchmark Senior Living at Hamden

12 Reviews Write a review

Food

(1 Review)

Staff

(4 Reviews)

Facility

(4 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for Benchmark Senior Living at Hamden

May 04, 2022

By Debbie

I am a friend or relative of a current/past resident

My mother has been in Benchmark Senior Living at Hamden for 9 days now. We chose it for her because she can be on her own there and still have lots of help and 24-hour care. It's very easily accessible for wheelchairs and walkers. There are lots of wonderful activities every day. There's also wonderful food. She's only been there nine days and she talks about how great the meals are. She's in their assisted living. They have guests that play music with piano and a trumpet. They have arts and crafts. They have rides when you want to go shopping. They have a bus and take them on outings.

November 20, 2021

By David

I visited this facility

I toured Benchmark Senior Living at Hamden for my mom. It has a dining room on each floor, and I remember it's four stories. They have snack rooms and a wet bar for wine and beer. They run that once in a while. There is a separate section for memory care on the third floor. And it was really beautiful. I looked at both sections here. The staff was very professional, informative, helpful, and very pleasant. They sit and listen to your concerns. You can ask them any question, and they'll answer happily. They do everything they can to set your mind at ease. The head chef had brought down an apple pie for us when we were leaving, so we brought home an apple pie. They have everything you can think of. They have exercise rooms, a library, and entertainment rooms. They have small diners where you can go and get coffee. A drink is available any time with a snack, and you just help yourself. They gave me an apple pie, and I like a lot of cinnamon and nutmeg and ginger in it. It was a little bit bland and undercooked, but it was good enough. It's still a good dessert.

November 07, 2020

By ReviewerAT1020B

I visited this facility

We went to Benchmark Senior Living at Hamden. That one seemed absolutely wonderful. I actually had started a contract with them, and gave them a deposit. But the next day they called me, they did a little evaluation, and they didn't tell me that day, but they waited 'til the next day to tell me that the level of care that they felt my dad needed, and they upped the price $1,400, and I couldn't afford it. They said that when he first went in, that first two weeks (even though he was quarantined), that there's somebody who was going to take him and make sure he was doing things, and even take him outside and get him outside. That place was more willing to take care of him those first few weeks when nobody could be around.

August 21, 2018

By Carol

I visited this facility

Benchmark Senior Living at Hamden was lovely. The staff was awesome and the people seemed very happy. It was shiny, new, and it had interesting things to do and look at. I would have loved it if my mother could have gone there, but we couldn't afford it. The rooms were very nice and the dining area was beautiful. They have a pub where they do happy hour, play games, and they have a wall of heroes. They have a lot of veterans that live there. They also have off-site outings to movies and museums, and things at the beach.

January 31, 2016

By Caring daughter119224650

I visited this facility

I went to Benchmark, and they were extremely helpful. They told me right up-front that they weren’t going to be able to meet my mother’s needs. Then they spent another hour helping me understand Medicaid, funding sources, and VA assistance; which I wouldn’t have looked into if they hadn’t mentioned it. It looked very clean, and I would definitely have considered them if they could have met my mother’s needs; but they couldn’t. It makes a difference to me that they were upfront about it. They were very good with the residents, and seemed to know the people in the area that they were in. They knew a lot about the activities.

Provider Response

Thanks for sharing your thoughts with us as we value your feedback. We are happy to help all visitors to Benchmark Senior Living at Hamden. Please let us know if there is anything we can do for you in the future.

September 22, 2015

By Jonnie

I visited this facility

I liked the staff at Benchmark Senior Living at Hamden. The rooms were nice. It was so inviting. They had trips to different places. You can tell that the residents like being there.

Provider Response

Thank you! Your opinion means a great deal to us.

November 22, 2014

By Peter26

I am a friend or relative of a resident

The employees at Benchmark are very great and helpful. The community is very good. It is clean and presentable. The food seems to be good. The rooms are very good. My mom doesn't take advantage of the activities just yet, but they have a lot of good variety, and from what I have seen, they are good. We chose it because mom seems to like it more than any other.

Provider Response

Thank you for sharing your experience. Your opinion is extremely important to us. What makes our communities so special is the people, the care we provide, and the programming we offer. Please feel free to contact the Executive Director (203.248.1864) at any time if there is ever anything we can do to make this transition as smooth as possible for you and your family.

September 20, 2014

By Paula31

I visited this facility

This was my top pick - The memory care unit was awesome, right from the staff, to the rooms and to the programs that they offered there. I visited 4 over a 2-day span and this was it; however, they did not accept Medicaid after the money was spent and I didn't want to move my relative after a short time. If I had the money - then YES - hands down - no one else that I visited compared!!!

Provider Response

Thank you for sharing! We love what we do and are extremely proud of our team. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. We take enormous pride in taking care of seniors throughout the aging experience. Please feel free to contact us at 203-248-1864 if we can ever be of service to your or your family.

June 13, 2013

By Robert29

I am a friend or relative of a resident

I chose Maple Woods for my father because it had a Dementia Unit. They have a whole lot of programs going on. They have certain activities that they do in different orders to help maintain their minds as much as they can. They also have different kinds of activities during the day. I just noticed that the management has a high turnover rate although the Director of the Dementia Care Unit is still the same person. He has been there for seven years and that was one of the things that I looked at; stability. The rest of the staff has been the same people ever since we visited the place and we also like their food.

March 08, 2013

By John28

I am a friend or relative of a resident

My mom is doing much, much better at Maple Woods. She has adapted very well. The staff is very friendly. However, the food could be improved.

Provider Response

Thank you for your kind words. Your feedback is important to us, so please note that your comments have been forwarded on to the Executive Director as well as the Dining Services Director. Please do not hesitate to contact the community with any further concerns. We love what we do and are extremely proud of our team and of their dedication to the individual needs of every resident.

July 23, 2012

By Digz

I visited this facility

My grandmother stayed at this facility after her stroke. The facility is beautiful and therr are many amenities for the elderly. Their is a big living area for all the elderly to gather and socialize or watch t.v. The facility was kept clean and everyone was very calm and relaxed. Seemed like it was a nice quiet place for anyone to live in. However, the staff was a bit rude. You are not greeted as soon as you come in. You have to go out of your way to look for the staff and they seemed bothered if you asked them for anything. There were no bilingual staff members which made it difficult for my grandmotherwho only speaks Spanish to understand them. My grandmother was unable to speak for a while after he stroke and tried communicating by hand gestures but the staff didn't understand her and she didn't understand them. Plenty of times I came to her and she had not been changed or fed. It was very upsetting when the staff answered that they didn't know what she wanted so they basically ignored her. Overall the place looks nice but the staff needs to work on their skills. Be friendlier and they need to hire people who can communicate with the elderly living there.

Provider Response

We are terribly sorry to hear of your experience with Maple Woods at Hamden. Your opinion, as well as the quality of care our residents receive, is extremely important to us. Please contact the Executive Director regarding your concerns as it is our goal to customize care to the particular needs of each individual resident. Personalized care includes the ability to create positive communications on many levels.

Again, we are sorry for any negative observations. Please come back and visit us again, as we strive to make improvements a part of our daily commitment to the residents.

July 05, 2012

By histtchr79

I am a friend or relative of a resident

I have had a generally positive experience with this facility. My grandmother lived there recently after living alone for several years. The staff was very welcoming and made sure that she and the family were aware with the variety of services the facility had to offer. When my grandmother needs help, they are quick to respond and always provide an adequate level of service in order to meet her needs and ensure her safety. Several activities are available to residents, and the food is good. My biggest complaint is the extra cost associated with several of the tasks that one would consider to be a part of the rent (e.g. escorting to the dining room, medication reminders, etc.) The rent is quite expensive.

See all Assisted Living reviews (12)

Get Costs

Costs for Benchmark Senior Living at Hamden

Cost of Assisted Living

Starting Price

Click to unlock price

Cost of Memory Care

Starting Price

Click to unlock price

Photos of Benchmark Senior Living at Hamden

Get Costs

Services and Amenities of Benchmark Senior Living at Hamden

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $3800/month
Memory Care Starting At: $5450/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Offer Companion Suites
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Party Space
General Store
Tv Room
Garden And Patio
Features Extra: Library, Fitness Room/Gym

Cleaning services

Laundry For Linens
Private Cleaning Services
Housekeeping

Technology and entertainment

Cable In Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Hospice Care
Medication Management

Activities

Offsite Activities
Music
Games
Stories
Religious Services
Lectures Discussions
Book Clubs
Wii Sports
Tai Chi
Fitness Room
Yoga
Gardening
Cooking
Arts And Crafts

Financial guidance

Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime
Overnight Guests

Diet

Diabetic
Low Fat
Low Salt

Languages

English

General

Minimum Age: None
Pets: Small Pets Allowed

Get Costs

About Benchmark Senior Living at Hamden

Benchmark Senior Living at Hamden is located south of Sleeping Giant State Park, on a hilltop overlooking Hamden Center. Located in Hamden, Connecticut, Maple Woods at Hamden boasts skyline views of New Haven and picturesque views of the Long Island Sound. We're conveniently located near shops, as well as cultural and business attractions. Our superb location complements the quality of life found within our retirement community. Residents enjoy a carefree lifestyle where they feel secure and comfortable. They relish in the quiet of our library, take strolls along our beautiful walking paths, and enjoy refreshments in our very own ice cream parlor. With all this, plus a wide variety of health and wellness amenities, our residents are active, social, and fulfilled at Benchmark Senior Living at Hamden

What Makes Us Special

Benchmark Senior Living at Hamden is a charming "country inn" setting, conveniently located to the Merritt Parkway and the hub of New Haven.

Benchmark Senior Living at Hamden

Reviews of Benchmark Senior Living at Hamden

Assisted Living Reviews for Benchmark Senior Living at Hamden

I am a friend or relative of a current/past resident

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I visited this facility

I am a friend or relative of a resident

I visited this facility

I am a friend or relative of a resident

I am a friend or relative of a resident

I visited this facility

I am a friend or relative of a resident

Costs for Benchmark Senior Living at Hamden

Photos of Benchmark Senior Living at Hamden

Services and Amenities of Benchmark Senior Living at Hamden

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Diet

Languages

General

About Benchmark Senior Living at Hamden

What Makes Us Special

Map of Benchmark Senior Living at Hamden

Senior Living Communities near New Haven County, CT

Senior Living Communities near Hamden, CT

Other Senior Care in Hamden, CT

More Senior Care near Hamden, CT

Helpful Articles

Get Costs