Seven Lakes Memory Care

My mother is in Seven Lakes Memory Care. They're fantastic, that's why I don't want her to move in every way. The food is all handmade in the kitchen there, and served on flatware and glass dishes. It's beautiful. I'm perfectly happy where she's at. Prior to COVID they would take them on outings, lunch, library, sightseeing, they do internal crafts, music, exercise, musicians would come in, and they had horse therapy and pet therapy. It's quite diverse. I'm definitely getting value. I don't necessarily agree with the price, but that's the price you pay to put them in a good place.

We love having our mother at Seven Lakes Memory Care in Loveland. Our mother has been in this community for 1 year (since March 2019) and we have been so very impressed with the first rate quality of care she has received since the first day she arrived. Seven Lakes Memory Care is the best memory care facility that we have looked at. The staff are well trained to understand the unique challenges of memory care (which is very different and much more difficult than general assisted living). The staff does an excellent job of tracking each resident’s daily needs and ADL’s, including documenting and communicating each resident’s daily needs among staff and between shifts. We know that if our mother has any special need or request all staff would know about it and would work to meet her needs. We have also been impressed with the medical oversight of residents. Jordan (RN) is outstanding and works carefully with the medical NP to closely monitor our mother’s medical needs. Our mother feels loved and cared for as this community cares deeply for all of its residents. Seven Lakes Memory Care is a true gem and we highly recommend Seven Lakes to anyone looking for the perfect place to call home.

Seven Lakes was very nice, clean, and extremely friendly. The layout was friendly to the elderly as well since there weren't a lot of stairs. As far as memory care goes, the fenced-in area for people to go out on their own wasn't as big but it was still very nice and secure. The people were really nice, too. They had private rooms but shared bathrooms. They had bus rides that take them for rides up the mountains. They had kitchens where they made cookies and crafts. They didn't take Medicaid.

Dad has been at Seven Lakes for nearly 3 years now. When he first arrived he was much more communicative and would carry on a conversation. Due to his dementia, he is much less communicative at this time. We go without notice, just dropping in, so the staff does nothing to prepare for our arrival. He has a nice room just big enough for his needs at this time and has a window that looks out onto the lake to the north of the facility. He loves looking out at the lake and watching cars go by. His room and attached bathroom is always clean and the bed is always clean and made. Dad is also always dressed, clean, with his hair and beard well kept. The staff recognizes his love for classic cars and will engage him in conversation around this interest. They do their best at this time to interact with him which is difficult at times, but they don't give up. At this time, due to his dementia he rarely engages in activity, but in the past he has participated in Hearts and Horses which reminded him of his childhood on the farm. He also loves music and used to go to the musical activities and would sometimes be seen attempting to polka. He is an observer now, watching residents play games, listening to musical performances, or what ever else gains his fading attention. The staff is also extremely patient with Dad's food preferences. He has always been a picky eater and they do their best to meet his nutritional needs and desires. We have a very open relationship with all of the staff and have found especially Jordan and Leslie to be helpful in determining what next steps need to be taken with him regarding his decline. He has had unusual behaviors that have required cooperation between ourselves, Seven Lakes staff, and the attending doctor. With everyone's input, these behaviors have been alleviated without over drugging him. Just recently his dosage was tested by decreasing it to see if he could take less. I definitely feel that this facility does a great job of making sure that residents don't receive more pharmaceutical intervention than absolutely necessary. At times, Dad will go to the next "neighborhood" via the outdoor courtyard which is beautiful in the summertime. Other residents are involved in gardening, harvesting, and making salsa from the harvest in the fall. Dad is beyond these activities, but we have observed others enjoying this. After hearing stories of friends terrible experiences with memory care, one included near death from over medicating and a very quick subsequent move, I am very happy that Dad is in the capable hands of the staff at Seven Lakes.

Seven Lakes' rooms were private with a shared bathroom. The rooms opened up to the common area where they had activities and TV viewing. The other end of the facility was set up the same as the end that we toured, so if the person staying there was to go to the other end, it would be the same which was good for the situation. The staff was good. The people in the front area were kind and caring, and there seemed to be sufficient staff to take care of the residents in the area that we were in.

Seven Lakes was good. I would like to have picked them because it’s in Loveland, and I live in Loveland, but the price was too high. My parents share a bathroom; not every resident has their own bathroom. We didn’t get a chance to try the food, but they had a little plate of good cookies by the door. They just walked us around and showed us the rooms. There's a secure side and an unsecure side, and they showed us both.

My father has been a resident at Seven Lakes since July, 2015. We have been very pleased with his care and have popped in unannounced several times just to see what was happening. The staff know him well, they are acquainted with his interests and go out of their way to engage him in conversation regarding his interests. The facility is clean, his room is kept up nicely, and his belongings are always accounted for. The activities provided are varied and suggestions have been made to us regarding things we could do to engage with him. The price is very reasonable for what is provided. We researched carefully before placing him here and have been very happy with our choice.

Terrible, some of the help is very nice but others not so much. Based on what I've seen it seems like they really try to dope up the residents as much as possible. Also residents are left alone A LOT, 60% (especially at night) of the time you will never be able to find a nurse or help that works there. Very understaffed, clothes are ALWAYS getting lost, food is absolutely disgusting, cold and something a dog wouldn't even eat. Very very pricey for what it is, they really don't pay attention. One time when I was there visiting it was raining and they had found a resident outside who was soaking wet and cold. That should never happen, why were the patio doors not locked? She couldn't get anywhere but still, if it's raining the doors need to be locked. I can list several several incidents like this, residents with poop running down their legs, walking around with no clothes other than a depend while there are BOTH women and men on the same floor. Residents also can get into eachothers room and take things or lay in their private bed, un sanitary! Yuck, also a resident once pooped on the floor of someone else's room, not cool.