AltaVita Assisted Living Memory Care Centre

Reviewer#RD0423d

My tour of AltaVita Assisted Living Memory Care Centre was good. The staff members seemed knowledgeable, but they were very hard to pin down on a staff-to-resident ratio. They wouldn't give me a solid number. Although the decor was very nice, I found the facility to be somewhat dim. The rooms seemed nice, clean, and average size for memory care. The dining area was kind of dark. There were several residents just sitting at tables by themselves, and this was not during the meal. They were just sitting there alone, and nobody was interacting with them.

Elizabeth

AltaVita Assisted Living Memory Care Centre just seemed like a warm place. My mother loves music and they have some music programs. Everything was clean. Everybody was very personable. So, it was a good tour experience overall. The gentleman was very knowledgeable about everything we asked and was concerned about my situation, which was important to me. They have a beauty salon, laundry service, and restaurant-style dining.

Joyce N

AltaVita is lovely but very expensive. The staff said they have a lot of independent residents who don't need assistance yet. It's top notch and absolutely gorgeous. It even has a bar set up in the entry way. The staff and the guests are very friendly. I would have moved in there in a minute except that it is not adequate for my puppy. You could walk your dog there, but they don't want them in the halls.

Sandy W011048

When we visited AltaVita Assisted Living Memory Care Centre, I felt like the person that we talked to was just a salesperson and not very compassionate. And when we walked through the place, it didn't seem very warm. It was a beautiful place, but it just wasn't inviting and didn't feel like a family home. It was very hard to find, located in an industrial type area. The memory care facility was so locked in.

JD180402

AltaVita was very good. I was able to look at both the memory unit as well as the assisted living. In particular, in the memory care, the individual rooms were larger than I thought they would be. There were different views, shapes, and sizes, too. They appeared to have adequate staff. The meals looked to be well-prepared. The staff appeared to be friendly. In the assisted living area, the dining room was very nice. There was a variety of menu options. The office staff was engaging and very helpful. They had a number of activities for the assisted living folks to participate in. The security appeared adequate to me. The maintenance appeared to be fine. The building was relatively new. As far as the amenities go, I think they were quite nice. I think they have everything that people there wanted.

Provider Response

Jim284147

Mom is in AltaVita. They have an excellent staff, and their activities director, Gemma, has an incredible energy and is very passionate about her job. It's really rewarding to see her work with them. It's well kept up and laid out with people with dementia and Alzheimer's in mind. It allows them to wander around. They have four different communities in each square that are color coded. The people are very well trained. The staff is far better than what we've seen in other facilities my mother has been in. They have a little cafeteria in each of the four areas, and there's 12 to 15 in each area. It's laid out with someone who really understands the clientele.

Provider Response