Hallmark Nursing Center

Jennifer Webb

I cannot express enough gratitude for the incredible care my mother received at Hallmark Nursing Center. After suffering an injury, our family was deeply concerned about her recovery and well-being, but from the moment she arrived, we knew she was in the best hands possible. The entire staff—from the nurses and caregivers to the administrative team and support staff—went above and beyond to provide compassionate, attentive, and professional care. They treated my mother with dignity, respect, and kindness, ensuring her comfort every step of the way. Not only did they address her medical needs with skill and expertise, but they also took the time to truly connect with her, making her feel valued and at home. As a family, it meant the world to us to see her surrounded by such dedicated and loving professionals. Knowing she was safe, comfortable, and well cared for gave us an incredible sense of peace. If you are looking for a place where your loved one will be treated with warmth, compassion, and the highest level of care, I wholeheartedly recommend Hallmark Nursing Center. They are true heroes, and we will always be grateful for their kindness and dedication. Thank you for everything you do! Jennifer Webb

Peggy

My father is at Hallmark Nursing Center. The facility is fairly nice and clean. You can tell everything's been kept up. They were cleaning the carpets. They have a nice lobby. It's a big place. They have a couple of common rooms, a library, a sweet shop, a fitness area, and a dining room. They have daily activities that all of their residents can participate in. Everybody that we met was very, very nice. The food looks wonderful and smells good. My dad said the food was okay. My dad had a private room. He had to share a bathroom with another room on the other side.

cleo10

The care was average, rooms were average. Unfortunately, I had asked to be on our friends' emergency contact list, as he had no family . He passed and no one contacted me! The person I talked to said because of the Hippa laws she couldn't tell me anything and hung up on me! I have no idea of how he was cared for after passing. I am very sad, upset, mad, etc. Could've been handled more professional!!

LLG1

Thank you for taking excellent care of my mom! This review is long overdue but better late than never. My mom fell last year and went to Hallmark Nursing Center for rehab. They were outstanding and had so much to deal with during the Covid restrictions. They were kind, attentive, friendly, and caring. I was nervous about taking her to a nursing facility since I had poor experiences with other centers when my dad was ill. I highly recommend this facility for your loved one's care. A special thanks to Susan, Jenny, Laura, Becky, and Trish. And thanks to nurses Cassie and Rachel for your excellent care.

Trinity2326

Management is completely incompetent, which leads to staffing issues and inept staff (not all, but by far the majority). The rooms are small. The facility is not kept clean. My dad's call light would go unanswered for significant amounts of time. Communication between shifts was non-existent. Some employees would just leave without passing any pertinent information along to the next shift. My dad rarely got his showers. Laundry continually lost his things. CNAs would dress him in dirty clothes from the day before despite a closet full of clean items. Many times nurses had to be prodded by family to actually tend to my dad's medical needs. My dad actually went significantly downhill at Hallmark, physically and mentally. The only thing positive about the facility was a few of the activities they hosted that were enjoyed by my dad.

Judy664201

My mom was in Hallmark for rehab. It's a good, clean facility with a nice dining room. They have a place to get your haircut and lots of activities. They had a nice staff and good food. It was a good experience overall.