Hallmark Nursing Center

saddened by the incompetence

Looks nice from the outside, BUT. Here is what has gone on the first 11 days. My mom was admitted to Hallmark on 3-17-17 after a years stay in an assisted living facility. On 3-20 I witnessed my mom eating without her bottom teeth, I asked the nurses why, they had no answer. I found my moms teeth in the cleaning container. I noticed my mom was not wearing any shoes so I looked around. I found one shoe by her bed and the other in the bathroom all wet, nobody knew why. I also noticed that no one had cleaned her teeth since she was admitted. On 3-22 her teeth still had not been cleaned and she was eating again with no bottom teeth. One shoe is know missing and no one knows where it went. When we admitted my mom we told Hallmark they were doing her wash, no wash has been done as of yet. They gave my mom a wheelchair that was too high and she fell out smashing her head on the piano leg in the cafeteria. I had to show them how to lower the wheelchair. On 3-23 Suncrest Hospise called and said she had no more clean clothes. We called Hallmark about the wash and recieved the run around. 3-24 we noticed someone had hung a sign saying the family would do the wash, obviously trying to cover their incompetence. Still no wash done, we had to bring her more clothes. Her shoe is still missing and she is wearing the same socks since the 17th. We had to bring her a pair of slippers. 3-25 we had lunch with mom and tried to get a soda from the machine, the soda was stale and warm. 3-28 now her bottom teeth are missing and no one knows anything. Need I say more?

Mary119359150

I think Hallmark has a lot more outside trips for their residents. They also have different activities and fitness classes.

Mark103735650

My mother is at Hallmark Nursing Center. Because it is a skilled nursing facility, what we really like about them is the staff. They're very friendly and warm, and they interact with all the residents there. They make sure that the residents are engaged. They don't leave them alone. They take them to their meals, and they involve them in activities. The entire nursing staff there is very warm to the residents. They just pay a great deal of attention to their needs.

Darleen1

Hallmark Nursing Center is more towards the end of your life. It is more of an intensive care. It was very nice, and it smelled good. It just cost a lot.

Margret1

Mom is at Hallmark Nursing Center. She's more than taken care of so she's been doing really well. The facility has everything. It's also very clean, very neat, and well-organized. I really like that about them and how well they keep up with things. My mom's room is nice and she has someone there with her. The residents socialize and play games.

andywinn76

Last January, my father had a stroke, and the following February, he was released to Hallmark to get back on his feet. He was moderately impacted by his stroke, and was released to Hallmark to take advantage of their excellent physical, occupational, and speech therapy team. The rehabilitation staff is top-notch, and really go above and beyond to help their clients make improvements. The administrative staff and nurses are equally helpful, and addressed any issues that came up with patience, love, and understanding. My dad made a lot of friends during his stay at Hallmark, and I am grateful for everything they did for him. Perks like a long list of daily activities, an ice cream bar, and great food in the cafeteria make Hallmark a great choice for anyone in the area looking for long-term care of their loved ones.