Sunny Vista Living Center

Sunny Vista was amazing! I really appreciated all the attention I was given. The staff had wonderful attitudes and I needed that coming in. I feel it made a difference in my recovery. I am already a fighter, however they pushed me to fight even more! I don't think I would have had the same results if I didn't have all the remarkable staff around me. I wish I could pick a favorite meal, but I cant -- it was all VERY good! I have been contemplating writing a letter to the CEO to let him/her know how wonderful my stay was, however this way I can let the whole community know how much I would recommend Sunny Vista!

I was a recent resident at Sunny Vista for about 10 days. The facility was very nice, modern, and clean. The staff was very helpful and competent, especially the two Nicole’s who were my favorite nurses. I found the food to be very good. All the meals were on time and well prepared. Overall, my stay accomplished the purpose of recovering from surgery in a pleasant environment.

NEVER have I tasted such bad food in my life! 3 years ago my mother was in Sunny Vista and the food served was ok, but today visiting a friend and having lunch with her, I found the food absolutely horrible! There is no excuse today serving this kind of food. My friend said the meals are consistently the same ... Bad! The good part of serving unetible food, is she has lost weight. Most of the patients here are either in pain or in the last years of their life and they deserve better treatment. The chef in charge either does not know what food should taste like and cannot present it in an appealing way or does not care! Get rid of this person in charge now!

Sunny Vista staff were remarkable, especially the nurses! I got the care I needed during my stay, and they showed me how to care for myself so I was prepared for being home. Although I am housebound today, I am looking forward in the next couple of days to venture out, all because of Sunny Vista! My son and daughter were impressed by all the caring staff that helped me and it gave them the confidence I was being taken good care of. I wouldn't change anything regarding my care and will choose Sunny Vista if needed in the future.

They never seem to have enough staff and the staff they do have there look completely exhausted. I overheard them saying they had a call light on and they didn't know for how long because their little phone thing wasn't connecting to the internet.

While the building is very nice and the on location staff seem to be doing the best that they can something is severely disconnected at this place. I would recommend if other options are available please take them as the level of care, or rather lack thereof my mom has received here is staggering and I would not want anyone to have to go through what she has dealt with at this facility. Mom was admitted to the rehabilitation facility after undergoing major surgery to help get her ready to come home. After nearly a week there her condition has deteriorated rather than improved to the point where she may need to be re-admitted to the hospital rather than coming home. As mentioned most of the on-site nurses and CNAs are very caring, helpful and attentive (with several notable exceptions) when available but seem to be severely over worked and are frustrated with their inability to adequately care for their patients. Some wait time is normal and expected at any care facility but the recurring daily theme throughout mom’s stay has been 3-6 hour waits past the scheduled time for any sort of scheduled medication including pain and nausea medication which were prescribed to her by her surgeon after her surgery and lengthy waits for any type of response to calls for assistance to the point where she becomes extremely sick, cannot keep even water down and has become very dehydrated. While the staff is nice no one has done anything to help figure out why she is getting worse and not better. She feels abandoned by staff even though family members have been with her for the majority of the day every day since she was admitted and try to help and get assistance for her, this got so bad that she had a literal panic attack while we were there waiting with her, something which she has never had before, she thought she was having a heart attack or a stroke and that still did nothing to speed up anything or get her care, the staff simply seems to spread too thin. Contrary to what we were told there is no doctor on site and as is standard the nurses are not able to do much of anything without authorization from the doctor, but the doctors are only available by phone and seem to be working at other locations and this facility must not be a very high priority for them as the wait times to hear back from any of the doctors are 3+ hours at minimum regardless of the time of day or critical nature of the situation. Until they get things figured out to be able to adequately care for patients and get the proper staffing to handle the amount of patents they have unless you or your family member is completely self-sufficient and does not require any scheduled medications this is not a good place for rehabilitation or care. Bottom line is this: we are removing mom from this facility prior to when she was scheduled for release as we feel her safety is at risk the longer she stays here.

All the staff at Sunny Vista are nice and helpful and I LOVED the food. If I ever need to go back for rehab again, Sunny Vista will be #1 choice!

Thank you Thank you and thank you again for the way you treated my mom Loretta with such respect and love !!!!!! and a special thank you to Barb Debbie Rondy