Silverado Tustin Hacienda felt like the right place for my significant other. I like the level of care that they have: they have a doctor, RNs, or LVNs on staff at all times. He has been there for a couple of weeks now. The staff members are great. They're helpful and attentive. He said the food is good. The facility looks clean, so there's no problem. They have enrichment activities and music therapy. They just tell me that they do things. I haven't seen them, but I know they have plenty of activities for him. It's very expensive, but it's what he needs, and I believe that they are giving him the care that he needs right now, so it's worth it.
Silverado Tustin Hacienda
Offers Memory Care
9 Reviews
240 E. Third St., Tustin, CA 92780
Call
(800) 385-2527
Reviews of Silverado Tustin Hacienda
Memory Care Reviews for Silverado Tustin Hacienda
March 18, 2021
I am a friend or relative of a current/past resident
December 20, 2015
I visited this facility
Everybody was very nice. There are only around 40 people that can stay there, and it's very nice. It's just nestled and amongst other buildings away from the metro area; that makes it convenient if you want to go visit. The only thing that I was kind of curious about -- because the person is supposed to be able to roam on their own, and I can't remember how it works out -- but I was under the impression that unless you requested it, they weren't really taken out for a walk, so the person tends to want to just stay indoors. It seemed that the attendants didn't necessarily take them out if they didn't want to go. Also, everyone had to eat between 8 o' clock and 9 o' clock in the morning, and if they didn't, then basically they weren't able to eat, like, a hot breakfast. They had pets there, which was nice, and it was very congenial; everybody seemed to be very attentive.
Provider Response
GM3, we are happy to hear that you had an opportunity to visit our community and we want to thank you for recognizing our associates. At Silverado, we always encourage our residents to stay mentally and physically active. We have two courtyards with doors that are unlocked so that residents have the freedom to go outside as they please. We also take our residents on weekly outings around town. Being located in Old Town Tustin, there are many shops and restaurants just a short walk away.
We realize that not all of our residents like to wake up early for the typical breakfast time. Because we have a full restaurant style kitchen, our culinary team is able to provide a hot breakfast, such as eggs and pancakes, for our late risers. We also have a fully stocked refrigerator in our bistro which gives our residents the freedom to grab snacks or sandwiches throughout the day.
November 10, 2015
I am a friend or relative of resident
My mom moved in 9 months ago, and is happy! There are many activities for her to choose from and there are the community pets. She loves them. Residents are encouraged to be social at their comfort levels. The individual rooms are bright and comfortable, my mom brought a few special pictures to personalize her room and the walls. The staff is so helpful in their care of each resident. Each resident is treated as an individual, and the staff really knows their likes, dislikes and how to help each resident. This is not easy when working with older people with dementia, change is difficult. I love that I am able to have meals with my mom without additional charges. This helps me to remain a daughter, rather than a caregiver. Having an onsite full time Social Worker is so important and unique to Silverado. The Social Worker works with the families and the residents. My mom will never have to move again.
Provider Response
SCY, thanks for your kind words and positive feedback! We are happy to hear that your mother is happy and thriving at Silverado. Our associates treat our residents with the same love, dignity and respect that they show their own loved ones. Thank you for giving us an opportunity to care and get to know your mother! It really is our privilege and honor to care for your loved one.
October 29, 2015
I am a friend or relative of a resident
Silverado is marginal at best. My mom is in a private room, but if there were two beds in the room, it would be so tight you couldn't turn around. It's clean, and the staff is okay.
Provider Response
Thank you for taking the time to leave a review. Silverado is a socially vibrant community where residents spend most of their time outside of their rooms. Our residents remain socially and mentally active by getting involved in a variety of purposeful activity — oftentimes tailored to individuals’ personal interests. Thanks again for the feedback!”
March 27, 2015
I visited this facility
There is also one -- which I think is a little more pricey but they are really well-known for memory care -- called Silverado in Tustin. It is farther than where I want to have dad, but you can tell that they are doing a really good job with the memory care there. I did like the Silverado as well. Their specialization in memory care was really apparent. This is their specialty, and they don't do anything but memory care. They are not big in terms of the facility and the space, it is very clean, and they have a central courtyard in the middle of it, so the residents are able to go out of their rooms into this outdoor, shared patio area. In terms of my dad's physical functioning, they had as much to offer, and they were definitely high on my list of places convenient for me and other family members to get to. In terms of their viewing and professionalism, they were great. They definitely know what they are doing in their memory care.
Provider Response
Amy, thanks for taking the time to visit our Tustin community and share your comments! As you mentioned, we take pride in being the industry-leaders in memory care. Our associates have a passion for and are fully committed to enriching the lives of our residents and their family members. Thanks again for taking the time to share your thoughts! We hope to be a future resource for you and your family.
March 26, 2014
I visited this facility
Silverado is outstanding. The staff is very professional, helpful and informative. They referred us to several other places and a financial advisor to help me find a place for these people, because we couldn’t afford it. The dining area is very nice, very clean and has a homey atmosphere.
Provider Response
Stephen, thank you for your kind words. We are happy to hear that we were able to help you find a place that fit your needs. We hope to continue to be a resource for you and your family.
January 30, 2014
I visited this facility
I went to Silverado in Tustin. They're a smaller facility with about 60 beds. It was very clean and they had very friendly staff when I visited. However, there weren't a lot of male residents there. Also because they were also farther away from me, I passed on them.
Provider Response
We appreciate your thoughtful comment. Your feedback helps all of us at Silverado continue to enrich residents and family members' lives.
August 17, 2011
I am a friend or relative of a resident
The facility was adequate, and it had all the standard activities like baking, bingo, sing along, etc. as well as liberal policies
July 26, 2011
I am a friend or relative of a resident
This is the nicest facility I have ever been to. I recommend Silverado to anyone looking for a place for a friend or loved one.
Costs for Silverado Tustin Hacienda
Services and Amenities of Silverado Tustin Hacienda
Costs
- All Inclusive Rent
- Entry Fee
- Memory Care Starting At: $9900/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
General
- Resident Capacity: 42
- Respite Care
- Minimum Age: 60
- Pets: All Pets Allowed
Range of services
- Physical Therapy
Licenses
- Licenses: RCFE
- State Licenses: 306004349
About Silverado Tustin Hacienda
The skilled, compassionate memory care professionals at Silverado are dedicated to providing residents with the dignity and care they deserve while they enjoy the community's warm atmosphere. Comfortable surroundings and engagement activities designed with the needs of memory-impaired individuals in mind help ensure the goal of enriching the lives of both residents and their families.
What Makes Us Special
Located near Old Town Tustin near the 5 and 55 freeways and close to Orange, Irvine, Anaheim and Villa Park, Silverado Tustin Hacienda is more than just assisted living, it is specialized memory care. Many assisted living providers in Tustin have similar amenities, including gourmet food, engagements, social events, pets and even clinical staff, but Silverado’s focus and experience makes a world of difference. We have been leading the way in memory care for 20 years. Quaint locale close to a library, museum, restaurants and farmers markets Purposefully designed elements to meet the needs of memory care residents.
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