My Mom was a resident of the Continuing Life Care Community at University Village and Oakview for almost 12 years, from age 87, when she was a fully independent spitfire until she was physically failing at age 99. I will forever be indebted to everyone at the community for how they welcomed and treated my precious mom and all her family and friends – their skill, commitment, warmth, environment, and loving care were unparalleled from day one.
Mom was initially reluctant to move to Oakview Assisted Living (in 2018), but after less than a week there, she was raving about the personal care she received, “It’s like being on a cruise ship. They take such good care of you, have lots of activities, and they’ll even bring you warm cocoa before bed.” When Mom finally had to move to Oakview’s Skilled Nursing Unit, every effort was made to first rehab her, and when that wasn’t successful, to make her feel as comfortable, safe, and cared for as if she were in her own home. The food was delicious and the room was light, airy, spacious, and cheerful. The clinical care team were compassionate, capable, and attentive, not only to Mom, but also to our family, answering questions lovingly and honestly. The staff also went out of their way to be attentive to all of our family and Mom's visitors.
Mom died more than 2 years ago, but when we returned to the LA area from the Midwest this summer, we were drawn back to visit Oakview because we had come to regard it as our family’s second home. We were greeted with hugs and love by staff members, just as though we were still part of the Oakview team. The grounds look as beautiful, clean, and new as they did the first day Mom moved to the community, and on the day of Mom’s passing when we hugged everyone goodbye. Because of our outstanding UV and Oakview experience, my husband and I are planning to join the Continuing Care company’s waiting list for when we are ready to make the move to a senior community. I can’t praise Oakview or University Village enough. Hats off especially to Jeannette, Maria, Evelyn, and Lisa, the best caregivers in the world.
Barbara, I am sincerely touched by the lasting connection we have made with your family. I can speak for all of us when I say that your visit this summer was something special, like seeing old friends and reminiscing. It's wonderful that your mother was not only safe and well cared for, but also felt right at home. Thank you for the compliments on our welcoming and comfortable environment, and for being part of what makes the community at Oakview so great. We wish you, your husband, and the rest of your family health and happiness.