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The Reserve at Thousand Oaks

3575 N. Moorpark, Thousand Oaks, CA 91360

(855) 798-2040

Verified Partner

4.4

(19 reviews)

Offers Assisted Living and Independent Living

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Costs for The Reserve at Thousand Oaks in Thousand Oaks, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,000

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,750

Starting Price

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Reviews of The Reserve at Thousand Oaks in Thousand Oaks, California

4.4

(19 reviews)

  • Facility

    4.5

  • Staff

    4.6

  • Food

    4.0

  • Activities

    4.0

  • Value

    4.0

Reviewer#DT0211

5

February 13, 2023

I visited this facility

I love the home feel of The Reserve at Thousand Oaks. The staff there was wonderful. I would be very comfortable there. The people seemed very nice. As you walk around, there seemed to be just plenty of activities. When we were there, we were able to see people playing scrabble, cards, and playing poker. The staff was very nice, it was very much like being at home. I didn't like the bathroom setup very much. I would be happy if my sister was there. They have very cordial people staying there, people looked up and said hello. The dining area is a very nice, you can go down and eat anytime you want. They have regular hours for food, but you can go down there. They have a little bistro, and you can get food anytime you want. They have a library and an exercise room. I didn't like the layout of the room, that was very confusing to me, where you took a shower. You had to leave your room and go a few feet to the shower. They have religious services every morning of three different denominations.

Provider Response

Making our residents feel right at home is just what we're after! Thanks so much for touring The Reserve at Thousand Oaks and providing such feedback on your positive experience there. As you explore your senior living needs, please don't hesitate to be in touch. We'd be happy to lend our 30+ years of experience to you. Thanks again for visiting The Reserve.

Sally

4

September 25, 2021

I am a friend or relative of a current/past resident

My friend moved into The Reserve at Thousand Oaks. I like the people that helped me; they were very kind and very helpful. The types of services that they offered seemed to match what I needed. I think it's a bit of a nice place and they're very kind. The staff is caring and patient. I think the food's good. I haven't had a chance to eat it myself, but my friend likes it. They offer plenty of activities, but she chooses not to participate. They have everything you would need. They have a gym, a salon, a whirlpool, and a theater. The Reserve is close to where I live, as well as close to where my friend used to live.

Vicki

4

September 16, 2021

I visited this facility

We went to The Reserve at Thousand Oaks yesterday. We wanted to see that one in person. What we liked about it is the size of the campus. My father-in-law is 90 years old and we would consider him pretty independent at this point. He doesn't require all the services but they went in-depth on what some of those are. What we like about it is the way that he had a balcony or a terrace, if you will, that he could open a door to and sit outside. He's not like being closed-in in a room. We also liked seeing the socialization. We met one woman that has only been there for 2 weeks and she seemed quite engaged in some conversation and laughing when Dylan, the one who assisted us, introduced her as their newest resident. I asked her if she came there because she knew people and she said she didn't know anybody. That made me feel comfortable knowing that he's going to go in there probably like the first day of school, a little bit scared and he doesn't know anybody. I think once he opens up and starts socializing, he's going to find it very different. The other thing that we liked was their dining room because it's a restaurant theme. They showed us their menu. My father-in-law doesn't eat at home so I think he's going to like that a lot. That will also provide more socialization. They had daily specials, maybe they change that every 2 days. They also have a seasonal menu where they can order whatever they want. If they want to order pancakes morning, noon, and night, they can do that. We toured the gym where they offer physical therapy if you would like to have one on one. They have a library of books and we saw people here and there sitting and reading. Dylan took us down to the theater so they have movie nights. One thing that just dawned on me in the room that we liked was they have a button for check-in. They have to hit that button before 10:00 a.m. and they have to hit that button around 5:00, 6:00 p.m. when they get back to their room. If they don't hit that button, then they go and check on them. They keep tabs on them and they've got, as I call it, a command center. They're right on top of where their residents are. We asked about emergencies and how they evacuate everybody. He told us that they now have a contract with a charter bus company, that they will get everybody out immediately, and that they have drills since that fire up at the Reagan Library. It was after that that they put a lot of thought and created some protocols on how to get the residents out of there. They also have independent living and you can tell that they're independent based on the apartments. They've got their vehicles at their apartment and all that. My father-in-law will be in their assisted living. They do not provide memory care, so if at some point, he would require that, we would possibly have to move him. Everybody was very, very attentive to their residents, very caring, and very personalized. We watched a whole group coming into the restaurant when we were leaving because it was dinnertime, and they were calling them all by name, helping them to the table, and just very caring.

Stacie

3

August 19, 2021

I am a friend or relative of a current/past resident

My dad lived in The Reserve at Thousand Oaks for a short time. He was there for a month. They weren't really understanding of his needs. The day-to-day staff was great, but the management was more trouble. Food was really good. They had a lot of activities, but he hadn't participated. The facility was clean, but it was showing signs of aging like it was getting older. It's more secluded too.

Grace

5

August 4, 2021

I am a friend or relative of a current/past resident

My mom is a resident of The Reserve at Thousand Oaks. She's been in their assisted living since November 2012. MBK Senior Living purchased it. It's been a little while, but I wasn't familiar with what they've added (like these MedTechs, CNAs, and the new levels of service). I wasn't familiar with what that entailed; it turns out they could actually meet my mom's needs. Before I knew they just did medication management, but I wasn't sure what else they could do. We initially thought of moving her out. There's a lot of amenities. They have a swimming pool. They have activities, and they have exercise classes. They have an in-house PT and OT. They don't have Medicare aide stuff or home health stuff, but they have it if you're a resident. They have transportation every day instead of just certain days. They'll even drive them to church on Sundays. They have a pretty good restaurant. You could just pay at the front desk and eat there. It was really good quality food too.

Helen

5

June 25, 2021

I visited this facility

I just heard about The Reserve at Thousand Oaks. We live in the community so I had seen where it was located. What I like best about it is that it sits on 10 acres of land; it's very nice. It's great for people who want more independent living and also people who need more care. The main facility has a lot of apartments and outside were like little condos that are away from the main facility. I like that, and I thought that would be nice for my husband. It's very clean, with beautiful grounds, beautiful patios, and lots of amenities. They have physical therapy, a beautiful pool, and a big game room. They have just everything you could want to have. They have a nice restaurant where they can order whatever they want to eat. If they don't want the main dish that's being served that day, they can have whatever they want. A lot of good socialization and activities were going on too. The staff was just super friendly and very welcoming. The staff who took us on a tour was really, really nice, knew a lot about the facility, was very helpful, and accommodating. I didn't try the food, but there were a lot of people there eating. The food looked good. There were even fresh berries and fresh fruit. I also saw the menu. The facility was just beautiful, it's almost like being in a forest. There are beautiful trees around like pine trees and oak trees. Several residents came and talked to me about how it's a great place and how they really enjoy it there. They seemed very happy.

Provider Response

"They have just everything you could want to have." What a wonderful compliment! Thank you for sharing your experience and touring The Reserve. We certainly are glad you "found" us. Like you, so many of our residents enjoy our tucked-away, beautiful setting, engaging lifestyle, and wealth of amenities -- as well as easy access to area shopping, restaurants, healthcare, and more. As you explore your options and consider making The Reserve your next home, please don't hesitate to reach out with questions. It's our privilege to be a resource to you. Thank you again for the rave review and for visiting The Reserve.

Karen

4

December 22, 2020

I visited this facility

I went to The Reserve at Thousand Oaks yesterday and I liked it. But it's a bit too far from where I live. It was nice, clean and well organized, and they know what they are doing. I could not see everything due to Covid. I saw the main lobby, they showed me two apartments, and we walked around the grounds a bit. The rooms were very clean and well laid out. The staff seemed to be friendly and welcoming. They had a little welcome sign for me at the entrance inside the lobby on their desk; it was a nice touch. It is a beautiful setting with lots of mature trees, however, my dad has shaky legs even with walker, and the grounds is kind of a rolling hill so there are slopes whenever you are walking around outside. This is fine for most people there but not for my dad.

Provider Response

Thank you for touring The Reserve and sharing your experience. It was our pleasure to be of service as you explore living options for your Dad. We appreciate how difficult it is to get the full perspective of our community due to pandemic restrictions; however, these protocols are in place to ensure our number one priority is met - keeping our residents happy and healthy. Please don't hesitate to be in touch if there are additional questions we can help answer as you consider your next step.

Katie

5

October 28, 2020

I visited this facility

I went to The Reserve at Thousand Oaks. It's lovely, the room accommodations are lovely, the staff is more than gracious, and accommodating. They were very reassuring, they were very knowledgeable, all of the concerns that I have regarding my parents, they knew how to take care of every problem that they might have. At each point in their decline, they were willing and able to offer care that would meet their needs. I would like to go to the Reserve. It's very rustic, you feel like you're in a mountain resort type of thing.

Susan

5

October 9, 2020

I visited this facility

The Reserve at Thousand Oaks does not have 24/7 nursing care, they had medical technicians, so there was a lesser level of care, but I felt it was very comprehensive. It's more country and hills, I liked the location, the staff was wonderful, the services they provided were very, very good, and if my mother had not elected to live in Santa Ana, that's where I would have gone.

jjc1944

3

March 5, 2020

Other

Wonderful staff and decent apartments. Dreary colors though, dark hallways, a 1980s vibe. Ever since new ownership by a large corporation, pinching pennies trumps service and the place has gone downhill. Food is mediocre and dinner service routinely takes more than 1.5 hours. They recently added assisted livng services, which are spotty. Maid service is poor to mediocre. Car service can leave residents waiting for up to an hour to be picked up from errands. Medical assistance is marginal. It's one of the more affordable options in the area, but you get what you pay for.

Beth

4

October 12, 2018

I visited this facility

We have seen other communities and like The Reserve at Thousand Oaks the best. The people seemed very friendly. I had good lunch there; they had a menu with specials. They had a variety of activities and trainers in the gym who help you so you're not just doing your own thing. They have a main building and outside buildings. They permit animals for an extra fee. The rooms were a little bit on the small side compared to another community in my town which has larger rooms.

Aleen

5

January 31, 2018

I am a friend or relative of a current/past resident

I'm very happy with The Reserve at Thousand Oaks. What I really like about it is that the staff is really nice. The staff is there 24/7. The food is fantastic. My mom's quarters are wonderful. They come in and clean her apartment twice a week. They have a lot of activities for the seniors. They have Poker, card games, a library, and so much there to do that you can't do it all in one day. They're very well-staffed for physical rehab, they have a workout room, they have fitness classes, and a pool. It is not cheap, and it is probably the most expensive facilities there is. They have a game room, painting classes, art classes, workout classes for fitness, they have staff members that will help people with physical therapy, movies twice a day, they have library sessions, book clubs, and intellectual clubs. It's independent assisted living. In other words, if the person can no longer care for themselves, they don't qualify to be there. My mother has to be able to care for herself. She gets a lot of amenities for her money. She has a 1-bedroom apartment that looks out over the woods.

frances671882

5

June 6, 2017

I visited this facility

I visited my friend at the Reserve, and it had 2 levels of care -- the independent and the assisted living. The first time I went, I toured the independent section, and I was impressed. It was exceptionally well-maintained. My friends were very happy there.

Wayne537507

5

January 3, 2017

I visited this facility

The Reserve at Thousand Oaks was very professional and had a nice offering. The rooms were very nice and most of them were one-bedroom. The dining room and entertainment room were very nice. As I recall, they had several dishes, and you could order off of a menu.

Lourdes273701

4

July 29, 2016

I visited this facility

The Reserve at Thousand Oaks was OK but looked old. I liked that they had little porches. The staff member, Jennifer, was great. I was able to eat there and loved the food that I ate.

Visitor847742

4

July 28, 2016

I visited this facility

The Reserve at Thousand Oaks was very nice. They didn't have too much amenities. The staff was good, and the person who gave us the tour was nice. The rooms were nice.

Caring114181550

5

September 30, 2015

I visited this facility

The Reserve at Thousand Oaks is a fantastic facility. It was clean. The staff was friendly as well as the residents. The rooms were much more spacious than we looked at and they were very nicely laid out. The dining facility was exceptional. The food was wonderful too. They provide transportation. They have really outstanding services provided.

Caring104472350

4

August 4, 2015

I am/was a resident of this facility

I've been in The Reserve at Thousand Oaks for quite some time. I like the facility. They have transportation, and they go to church, shopping centers, different places that are scenic, and to and from the doctor. We have three meals a day. It's a nice convenient place. The staff is nice, and they take good care of you. It's well maintained and very clean.

Leslie & Williams

5

September 30, 2013

I visited this facility

This is a beautiful community with great food and lovely apartments, we would have joined this community had it not been for a wait list longer than we could accept.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for The Reserve at Thousand Oaks in Thousand Oaks, California

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,000

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$3,750

Starting Price

Services and Amenities of The Reserve at Thousand Oaks in Thousand Oaks, California

Dining

  • Room Service
  • Communal Dining
  • Guest Meals

Health Services

  • Pharmacy on-site
  • Medication Reminders
  • Hospice Care

Inside Amenities

  • Cable/Satellite TV in Common Area
  • Computer Room
  • Entertainment Venues

Transportation & Shopping

  • General Transportation Services

Fitness & Wellness Programs

  • Salon Services

Housekeeping & Maintenance

  • Linen Services
  • Laundry Services

Pets

  • Pets

Campus/Building Details

  • Coffee Shop

Resident Information

  • Offers Respite Care

Room Amenities

  • Kitchen Appliances In Unit
  • Wifi/Internet In Unit
  • Cable/Satellite In Unit

Financing & Payment Options

  • Rent And Care Fees
  • Home Sale Assistance
  • Financial Guidance

Parking Options

  • Parking Lot

On-Site Services

  • Veterans Affairs (VA) Aid Assistance

Guests

  • Guest Parking
  • Overnight Guests

Aquatic Amenities

  • Hot Tub Spa
  • Swimming Pool

Kitchen Types

  • Kitchenette

Specialized Staff

  • Nurse on Staff (Part time)

Outside Amenities

  • Garden

Personal Care

  • Meal Preparation

Staff Training & Qualifications

  • Staff trained in Medication Management

Additional Amenity Information

  • Special Comment: We offer Garden apartments that are separated from the main building, attracting independent residents who want to maintain their privacy but still have all the amenities available to them such as meals, housekeeping and activities. Assisted Living is available in any apartment.
  • Licenses: RCFE
  • State Licenses: 197609632

About The Reserve at Thousand Oaks in Thousand Oaks, California

Set on a property of magnificent shade trees, abundant walking paths, and meticulously landscaped courtyards, The Reserve at Thousand Oaks brings a vibrant beauty to senior living in Thousand Oaks, CA. Featuring warm options for Assisted Living and Independent Living, our lovely campus offers a continuum of care for seniors who want to embrace the opportunities of maintenance-free living.

Map of The Reserve at Thousand Oaks

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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