Questions about Serento Casa
What ongoing training does the staff receive in dementia care?
Monthly training is completed by staff in MC
Describe the overall population of assisted living residents at Serento Casa. What is their average age? What are their favorite things to do?
The average age of our resident population would be the late 80's. Our residents enjoy a wide variety of activities, but most especially brain games and mental stimulation.
What programs or activities does Serento Casa offer to enrich residents' well-being?
We focus on many different aspects of our residents' well-being. We promote an environment in which our residents lives our being enriched daily by focusing on 6 dimensions of optimum life; physical, emotional, spiritual, purposeful, social and intellectual.
What places are near Serento Casa or within walking distance for assisted living residents to enjoy?
We are located in a quiet and secluded part of San Dimas and have a lot of horse trails near our community with access to scenic views.
What transportation services does Serento Casa offer to assisted living residents?
We offer free medical transportation within a 15 mile radius. We also have multiple shopping outings through the week and lunch outings as well. Every other month we have a casino outing or a museum/educational outing.
What safety features or security measures does Serento Casa offer to assisted living residents?
We have 24 hour care-giving staff in the building and provide emergency pendants for our residents to use.
How does Serento Casa keep residents' families informed about their loved ones?
We initiated a program in which we call out to our family members monthly to give them updates on their loved ones and ask if there is anything we can do for them. We like to check in to make sure the loved ones of our residents are happy.
What is the care staff-to-resident ratio at Serento Casa during daytime and nighttime hours?
Our staffing hours and ratio are determined by the residents we have in our community and their care assessment. We always have enough care hours for our associates based on the needs of our current residents.
If Serento Casa accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly. We have a walking trail about 1/4 of a mile long as well as two gated courtyards.
What ongoing senior care training does the staff receive?
We have monthly training to ensure we are up to date on senior care regulations. We also are first aid certified.
How many staffers are on duty in the daytime and overnight?
Our staffing hours and ratio are determined by the residents we have in our community and their care assessment. We always have enough care hours for our associates based on the needs of our current residents.
What safety features or security measures does Serento Casa provide to protect residents who wander?
We have wander guard bracelets which notify us when a wandering resident exits any door leading out of the community.
What programs or activities does Serento Casa offer to keep residents engaged? How does the staff engage residents' long-term memories?
In Clare Bridge, we follow the Daily Path which is structured to meet each resident where they are and engage their remaining skills. We do approach activities with the idea that it will benefit all residents, and utilize clustered programming.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
A LVN assesses our residents need and at minimum residents are assessed every six months after MI
What techniques does Serento Casa use to support memory care residents during mealtimes?
We have dementia friendly menu adaptions. We support our residents to remain as independant as possible.
How does Serento Casa keep residents' families informed about their loved ones' health?
We initiated a program in which we call out to our family members monthly to give them updates on their loved ones and ask if there is anything we can do for them. We like to check in to make sure the loved ones of our residents are happy.
Describe the neighborhood around Serento Casa. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are surrounded by residential neighborhoods .
Is Serento Casa affiliated with a hospital if more care is needed?
We have our own SNF attached to our community and can transition residents if more care is required.
