Heritage Pointe

During the pandemic, Residents can get free concierge driving to and from doctors' appointments. We will soon be offering again weekly outings to the grocery, salons, casinos, banks, and other fun field trips when permissible.

Both dogs and cats are welcome to reside at Heritage Pointe. They can enjoy the outdoor courtyard, outdoor grassy areas, and wonderful front yard grass island to do their business. Animals must be leashed in common area hallways and common area rooms. We don't allow pets in the Dining Room unless they are a working Certified Service Animal. We also have occasional therapy animals (dogs, horses, etc) visit and we'll let you know on the Activities Calendar so you can plan accordingly.

Ongoing training and updating certifications are an important piece of staff qualifications to work at Heritage Pointe. From the receptionists to the gardeners, everyone is required to participate in quarterly staff in-services on mandated topics such as dementia, nutrition/hydration, medical conditions, and physical care concerns. The highly trained HealthCare department is required to participate in dozens of hours of training annually to make sure they are providing state-of -the-art care and assistance.

To ensure Resident safety, we provide new Residents with safety/security measures include access control devices for entry to Resident apartments, pendants that detect falls, and a motion detection monitoring system in every apartment.

Heritage Pointe does accept pets, understanding that the Resident is responsible for their exercise and cleanup. There are several outdoor courtyard areas leashed dogs can use. Pets are welcome to travel the campus (except for the main Dining Room) as long as they remain leashed.

The executive Chef and the Dining Services staff are all continually trained by Morrison Living, a premier service and dining partner nationally for senior living communities. Menus are changed weekly to take advantage of fresh fruits and seasonal vegetables, and can be customized for medical diets, preferences and there is a large "always available" menu for Residents.

Life here is about so much more than a senior living campus, it is about our people and our robust activities …You’ll enjoy a full schedule of cultural, political, social, and wellness programming at Heritage Pointe. In addition to the daily calendar of programming, there are outings and scheduled trips to a variety of performance arts venues and structured classes available. At Heritage Pointe, you’ll meet new friends who are musicians, artists, engineers, lawyers, teachers, doctors, parents and grandparents – people from all professions, with many viewpoints, and a shared desire to continuing living a meaningful, purposeful life. Life at Heritage Pointe is all about socialization and friendships. We believe there are many, many benefits to living a socially active lifestyle – and science agrees. People who are more social not only live happier, they live longer, so we help everyone – no matter their age or ability – keep those connections and friendships strong!

Our kosher menus rival favorite recipes and restaurants. We pay close attention to every aspect of our dining program, from presentation and taste to Resident preference and dietary needs. Life at Heritage Pointe includes three daily, chef-prepared meals served restaurant-style by friendly servers. The backdrop: our bright, beautifully appointed dining room. More casual menus are also offered. Executive Chef Jessica Leibovich studied Culinary Arts and graduated Magna Cum Laude from Johnson and Wales University and then went on to study French cuisine in the Burgundy countryside of France at LaVarenne d Ecole Cuisine. Chef Jessica was named San Diego's Best Personal Chef by San Diego Magazine in 2002.

Communication is an important feature of the Heritage Pointe lifestyle. Resident families receive weekly campus updates (emails) every Friday, as well as more serious updates from the CEO as needed. Weekly menus, calendar highlights, and other updates are always available on the Heritage Pointe website. Families are kept in the loop on specific situations or changes in their loved ones health by phone or email. There is a holistic approach to communication: families' questions are welcomed and the staff work hard to respond and solve concerns the same day. We're all on the same team---to increase the joy and comfort of your loved one every single day.

For those who need some level of support to live their best lives, Heritage Pointe is a great choice. Residents range (on average) 65-100 years old, and live in mixed areas of folks who are pretty independent as well as folks who need ancillary services. Each day, our Residents enjoy an iwellness-focused approach to assisted living and memory care that empowers them to lead active, healthy, more joyful lives. This is especially important as our community emerges from the pandemic. We are fun--but careful. We are a trusted, spirited community.

Specifically for AL Residents, Heritage Pointe fosters an independent spirit for all Residents...with an eye to safety. There are a few Residents for whom leaving campus alone is not recommended by their physician. Front desk staff have the list as well as photos to ensure everyone's safety. Exterior doors are electronically monitored and some are "locked" to Resident keyfobs after 9:00pm. Emergency push bars are always available but that triggers the alarm. Overall, the small pendant necklace that all Residents wear 24/7 is the best way to ensure safety in case of a fall or for wandering.

Independent Residents range (on average) 75 years old, and live in mixed areas of folks who are independent as well as with folks who need ancillary services. Each day, independent-thinking Residents enjoy an active, healthy lifestyle and don't have to worry about cooking, cleaning, driving, or other boring chores. There have been lots of outings to nearby restaurants and popular attractions (ie. casino, beach, park). Pre-pandemic, Residents went to the movies, baseball games, concerts, museums, and performances. We hope to continue to provide those opportunities as long as safely permissible.

Heritage Pointe is conveniently located off the 5 Freeway at Crown Valley Parkway. Its great for dining and entertainment. Many popular destinations (Disneyland, the Great Park, museums, Segerstrom, etc) are an easy drive from Heritage Pointe. The Shops at Mission Viejo (a premier Simon shopping mall anchored by Nordstrom, Macy's, etc.) are across the street. The Pacific Ocean is less than 10 miles away.

(July 2021) As restrictions are loosening we have begun weekly outings again on our fleet of small buses. Restaurants, beach BBQs, and scenic drives are some examples.

As part of the amenities at Heritage Pointe, Residents can be safely transported to doctor visits, the local mall, the bank, the nail salon, and about 20 other types of shopping destinations. If you need something specific, let the Activities Director know in advance and we'll make it happen.

Heritage Pointe does not segregate between IL and AL wings. Everyone lives in the same community---just like the real world. Everything is available to IL Residents. The only neighborhood that is secured is the 16-Resident Memory Care Wing.

Besides having dozens of HealthCare staff who work with Residents at Heritage Pointe, local agencies can be tapped if needed. Beyond state requirements, Heritage Pointe always has a certified nurse on site 24/7.

Heritage Pointe is located in the beautiful hills of Mission Viejo CA. A mix of residential on one side, near light retail on the other make this a key location. Easy to locate, nearby to medical professionals as well as shopping and dining. Especially in the Memory Care neighborhood, lots of trees and flowers are maintained especially for these Residents.