
Heritage Pointe Mission Viejo, CA
Offers Assisted Living, Independent Living, and Memory Care
Reviews of Heritage Pointe
Assisted Living Reviews for Heritage Pointe
June 03, 2021
I visited this facility
May 07, 2021
I visited this facility
March 06, 2021
I am a friend or relative of a current/past resident
March 06, 2021
I am a friend or relative of a current/past resident
March 05, 2021
I am a friend or relative of a current/past resident
March 05, 2021
Other
March 05, 2021
I am a friend or relative of a current/past resident
March 04, 2021
I am a friend or relative of a current/past resident
March 01, 2021
I am a friend or relative of a current/past resident
October 19, 2020
I am a friend or relative of a current/past resident
January 26, 2016
I visited this facility
November 19, 2014
I visited this facility
August 28, 2014
I am a friend or relative of a resident
April 30, 2013
I am a friend or relative of a resident
Independent Living Reviews for Heritage Pointe
March 28, 2023
I visited this facility
May 24, 2022
I visited this facility
February 07, 2022
I am/was a resident of this facility
March 10, 2021
I am/was a resident of this facility
Memory Care Reviews for Heritage Pointe
March 07, 2021
I am a friend or relative of a current/past resident
March 06, 2021
I am a friend or relative of a current/past resident
March 02, 2021
I am a friend or relative of a current/past resident
Questions about Heritage Pointe
Describe the overall population of assisted living residents at Heritage Pointe. What is their average age? What are their favorite things to do?
For those who need some level of support to live their best lives, Heritage Pointe is a great choice. Residents range (on average) 65-100 years old, and live in mixed areas of folks who are pretty independent as well as folks who need ancillary services. Each day, our Residents enjoy an iwellness-focused approach to assisted living and memory care that empowers them to lead active, healthy, more joyful lives. This is especially important as our community emerges from the pandemic. We are fun--but careful. We are a trusted, spirited community.
What programs or activities does Heritage Pointe offer to enrich residents' well-being?
Life here is about so much more than a senior living campus, it is about our people and our robust activities …You’ll enjoy a full schedule of cultural, political, social, and wellness programming at Heritage Pointe. In addition to the daily calendar of programming, there are outings and scheduled trips to a variety of performance arts venues and structured classes available. At Heritage Pointe, you’ll meet new friends who are musicians, artists, engineers, lawyers, teachers, doctors, parents and grandparents – people from all professions, with many viewpoints, and a shared desire to continuing living a meaningful, purposeful life. Life at Heritage Pointe is all about socialization and friendships. We believe there are many, many benefits to living a socially active lifestyle – and science agrees. People who are more social not only live happier, they live longer, so we help everyone – no matter their age or ability – keep those connections and friendships strong!
What places are near Heritage Pointe or within walking distance for assisted living residents to enjoy?
Chili's, Paul's Diner, Target, Shops at Mission Viejo Mall.
What transportation services does Heritage Pointe offer to assisted living residents?
During the pandemic, Residents can get free concierge driving to and from doctors' appointments. We will soon be offering again weekly outings to the grocery, salons, casinos, banks, and other fun field trips when permissible.
What makes the chef or dining program at Heritage Pointe exceptional? What kind of menu can assisted living residents expect?
Our kosher menus rival favorite recipes and restaurants. We pay close attention to every aspect of our dining program, from presentation and taste to Resident preference and dietary needs. Life at Heritage Pointe includes three daily, chef-prepared meals served restaurant-style by friendly servers. The backdrop: our bright, beautifully appointed dining room. More casual menus are also offered. Executive Chef Jessica Leibovich studied Culinary Arts and graduated Magna Cum Laude from Johnson and Wales University and then went on to study French cuisine in the Burgundy countryside of France at LaVarenne d Ecole Cuisine. Chef Jessica was named San Diego's Best Personal Chef by San Diego Magazine in 2002.
What safety features or security measures does Heritage Pointe offer to assisted living residents?
To ensure Resident safety, we provide new Residents with safety/security measures include access control devices for entry to Resident apartments, pendants that detect falls, and a motion detection monitoring system in every apartment.
How does Heritage Pointe keep residents' families informed about their loved ones?
Communication is an important feature of the Heritage Pointe lifestyle. Resident families receive weekly campus updates (emails) every Friday, as well as more serious updates from the CEO as needed. Weekly menus, calendar highlights, and other updates are always available on the Heritage Pointe website. Families are kept in the loop on specific situations or changes in their loved ones health by phone or email. There is a holistic approach to communication: families' questions are welcomed and the staff work hard to respond and solve concerns the same day. We're all on the same team---to increase the joy and comfort of your loved one every single day.
If Heritage Pointe accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Both dogs and cats are welcome to reside at Heritage Pointe. They can enjoy the outdoor courtyard, outdoor grassy areas, and wonderful front yard grass island to do their business. Animals must be leashed in common area hallways and common area rooms. We don't allow pets in the Dining Room unless they are a working Certified Service Animal. We also have occasional therapy animals (dogs, horses, etc) visit and we'll let you know on the Activities Calendar so you can plan accordingly.
What ongoing senior care training does the staff receive?
Ongoing training and updating certifications are an important piece of staff qualifications to work at Heritage Pointe. From the receptionists to the gardeners, everyone is required to participate in quarterly staff in-services on mandated topics such as dementia, nutrition/hydration, medical conditions, and physical care concerns. The highly trained HealthCare department is required to participate in dozens of hours of training annually to make sure they are providing state-of -the-art care and assistance.
Describe the overall population of independent living residents at Heritage Pointe. What is their average age? What are their favorite things to do?
Independent Residents range (on average) 75 years old, and live in mixed areas of folks who are independent as well as with folks who need ancillary services. Each day, independent-thinking Residents enjoy an active, healthy lifestyle and don't have to worry about cooking, cleaning, driving, or other boring chores. There have been lots of outings to nearby restaurants and popular attractions (ie. casino, beach, park). Pre-pandemic, Residents went to the movies, baseball games, concerts, museums, and performances. We hope to continue to provide those opportunities as long as safely permissible.
What places are nearby for independent living residents to enjoy?
Heritage Pointe is conveniently located off the 5 Freeway at Crown Valley Parkway. Its great for dining and entertainment. Many popular destinations (Disneyland, the Great Park, museums, Segerstrom, etc) are an easy drive from Heritage Pointe. The Shops at Mission Viejo (a premier Simon shopping mall anchored by Nordstrom, Macy's, etc.) are across the street. The Pacific Ocean is less than 10 miles away.
What are some recent off-site events that the community activity director at Heritage Pointe has organized?
(July 2021) As restrictions are loosening we have begun weekly outings again on our fleet of small buses. Restaurants, beach BBQs, and scenic drives are some examples.
What transportation services does Heritage Pointe offer to independent living residents?
As part of the amenities at Heritage Pointe, Residents can be safely transported to doctor visits, the local mall, the bank, the nail salon, and about 20 other types of shopping destinations. If you need something specific, let the Activities Director know in advance and we'll make it happen.
What makes the chef or dining program at Heritage Pointe exceptional? What kind of menu can independent living residents expect?
The executive Chef and the Dining Services staff are all continually trained by Morrison Living, a premier service and dining partner nationally for senior living communities. Menus are changed weekly to take advantage of fresh fruits and seasonal vegetables, and can be customized for medical diets, preferences and there is a large "always available" menu for Residents.
What common areas are available for independent living residents?
Heritage Pointe does not segregate between IL and AL wings. Everyone lives in the same community---just like the real world. Everything is available to IL Residents. The only neighborhood that is secured is the 16-Resident Memory Care Wing.
If Heritage Pointe accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Heritage Pointe does accept pets, understanding that the Resident is responsible for their exercise and cleanup. There are several outdoor courtyard areas leashed dogs can use. Pets are welcome to travel the campus (except for the main Dining Room) as long as they remain leashed.
Does Heritage Pointe work with an agency or registry to provide nursing and medical assistance as needed?
Besides having dozens of HealthCare staff who work with Residents at Heritage Pointe, local agencies can be tapped if needed. Beyond state requirements, Heritage Pointe always has a certified nurse on site 24/7.
What safety features or security measures does Heritage Pointe provide to protect residents who wander?
Specifically for AL Residents, Heritage Pointe fosters an independent spirit for all Residents...with an eye to safety. There are a few Residents for whom leaving campus alone is not recommended by their physician. Front desk staff have the list as well as photos to ensure everyone's safety. Exterior doors are electronically monitored and some are "locked" to Resident keyfobs after 9:00pm. Emergency push bars are always available but that triggers the alarm. Overall, the small pendant necklace that all Residents wear 24/7 is the best way to ensure safety in case of a fall or for wandering.
Describe the neighborhood around Heritage Pointe. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Heritage Pointe is located in the beautiful hills of Mission Viejo CA. A mix of residential on one side, near light retail on the other make this a key location. Easy to locate, nearby to medical professionals as well as shopping and dining. Especially in the Memory Care neighborhood, lots of trees and flowers are maintained especially for these Residents.
Is Heritage Pointe affiliated with a hospital if more care is needed?
No, but the award-winning Mission Hospital is across the street. Residents can visit any area doctor or hospital they or their family wants. Health and safety is paramount.
Costs for Heritage Pointe in Mission Viejo, California
Services and Amenities of Heritage Pointe in Mission Viejo, California
Costs
- Entry Fee
- Fee Structure Extra: Al Is Rent + Care/Mc Is All Inclusive/$1500 Community Fee
- Assisted Living Starting At: $5100/month
- Independent Living Starting At: $4700/month
- Memory Care Starting At: $9843/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
General
- Resident Capacity: 188
- Pets: Small Pets Allowed
Licenses
- State Licenses: 300607488
About Heritage Pointe in Mission Viejo, California
Heritage Pointe is a non-profit, 200-Resident community in Mission Viejo, California providing independent, assisted living and memory care services for seniors, while incorporating Jewish traditions and lifestyles!
- Access Control Security System
- Beautiful Refurbished Apartments
- Beauty Shop
- Billiard Table
- Concierge Driving Service
- Creative Arts Studio & Music Room
- Full-Service Dining Room
- Fitness Center/On-site Trainers/Classes
- Game Room
- Gift Shop
- Lifelong Learning Programs/Entertainment
- LVN Care Services
- Minutes Away From Shopping Mall
- Movie Theater
- Physical & Occupational Therapy Services
- Private Dining Room for Family Gatherings
- Putting Green
- Synagogue
- Swimming Pool/Aquatics Classes
What Makes Us Special
For over 30 years, Heritage Pointe has offered a safe and secure living environment, where Residents can live life to its fullest surrounded by well-trained and compassionate caregivers.
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