Glendora Canyon Transitional Care Unit

Heidi

My mom is currently at the skilled nursing facility of Glendora Canyon Transitional Care Unit, doing physical therapy and occupational therapy. I like that they listen to my requests. The people who work there are very caring and are not just there for a paycheck. They also used student nurses, which I appreciate. My mom is super clean there. She gets showers every other day or every day, and they change her bed and clothes all the time, so I like that. The food is good, too. My mom loves it, and she eats it all. I would recommend it. For activities, my mom does coloring, and they also watch TV. The Administrator listens to what I have to say because I go right to the top when I have a question. I told him that the third floor is depressing. Last year, they went in and refurbished it, installing a new tile in the entryway. They painted the place, which wasn't my favorite color, but I know he had to go with the majority. It's like the 1970s, where my mom is located, and her dresser is so gross that it needs to be thrown away, and they brought her a new one. The foot of her bed was broken at the beginning, and I wasn't in town, so a friend had it fixed. I think the outside also needs an uplift. They need to bring it into the century, and put in some desert landscaping. The inside of my mom's room is painted rust or golden beige color, and it's just boring. They need to bring it up-to-date, like something with pretty blues and gorgeous.

Caring daughter

The care they gave my father was very poor. He developed a stage 2 bedsore while there. The food was terrible. They gave them nothing but sandwiches for lunch and dinner. H was sent home seriously ill and tested positive for Covid!!!! When I brought the Covid infection to the facility manager, he never responded to me. I do not recommend this facility. .

Reviewer RC#0625a

We chose Glendora Canyon Transitional Care Unit for my loved one because they could take care of his needs. The residents seem to be happy. They are interacting even if they're just sitting out in a wheelchair near the nursing center so they could be a part of activities. They keep everybody clean and receptive to that. It is a bit of a challenge when they get new residents, but they try to learn and meet the needs of that person. I think the administrator is always open. He responds, even on the weekends, if I text him. They had a care management meeting within 48 hours of my loved one's arrival where all of the heads of each of the departments came and explained to us how they tailored to meet his needs from the nursing care to the rehab care (both occupational and physical therapy) and the goals that they had set. Culinary was there to talk about his diet and the activity person was there to talk about how they were trying to stimulate his mind and also to get him engaged with other people. You can tell the staff and the administrators are engaged and that they work hard. His appetite is increasing. He's eating anywhere from 50% to 75% of his food. It is an older facility and so just the fact that it needs some upgrades, that kind of puts the facility a little lower. However, they are keeping it very clean, considering it's older. They mentioned they're going to try to do a facelift. If they don't do the facelift but they're taking care of the residents, it's better for me that they're taking care of the residents.