Assisted Living Communities in Richland, WA

"We have already placed my dad into Tri-Cities Retirement Inn. They are really good to him. He has dementia, but he thinks the people are just amazing. He is a picky food person and they make sure that he likes whatever he is going to eat. They make sure he doesn't wander. I can call and ask how my dad is, what's going on and how he is reacting, and they will let me know. With Covid, we're doing the screen visits. They're very upfront and open. The workers that I have met that work there are super nice and really caring. They will tell you how he is doing and what's going on. There are different activities that they do every day, especially at the memory care, to try to keep them thinking. However, at this point, my dad tells me, 'I really don't want to join the activities, but I really enjoy watching.' They try to encourage him to join the activities, he just doesn't want to, but they think that he'll be coming around. They go out of their way to make sure they're comfortable and have everything they need. My dad says he is in love with the food, and he is a very picky eater. They get to choose some things. They kinda know my dad and if he doesn't like it, they could tell without him ever saying it. They'll ask him, 'Well, what do you feel eating tonight?' and they will go and make it for him. They make sure that he is happy eating; that's why he says the food is fantastic and we're happy with it. It's an older facility, but it is really homey. I stopped and talked to the people in the regular section, and they just have a really homey place. My dad is in the lockdown part. Even though it is older, they make you feel comfortable there because of the way everything is set up. To me, it doesn't matter that's in an older facility because they make it more like home. It's a lot of money though because he is in the memory care."

"Three Rivers Place was very nice. But with the elevators and stuff, we decided that that wouldn't be a fit for my father. He would need a one-level place. It was very clean. The people were very nice. And there seemed like there were a lot of things that the older people could go and do to keep their mind going. The staff was very nice. She showed us around. And the ones that were working with other people out there seemed to be very caring. The place was very clean. They had all kinds of activities for the people to do. However, there weren't any rooms available to look at."

"I toured Brookdale Canyon Lakes. It was very good and very informative. They told me that if my parents didn't fit in there, they would help with other assistance, and that's all good. The staff worked hard to figure out the cost element. They were very good and very willing to work with us. The staff were excellent. The facilities were very clean, very neat, fresh smelling, and updated. They have a good selection of physical therapy programs including water aerobics, which a lot of them don't have here in the Tri-Cities, so that was very nice, too. They have quite a good selection of facilities. They take you from independent care through end-of-life care. Their willingness to help you go through the different stages, and get you the right paperwork and into the right facility based on your needs is outstanding."

"We walked in Sun Terrace Prosser, and the staff were very friendly. It was clean, and we just felt comfortable as soon as we walked in the door. I like the location. They offered to help with mom's daily living. They will come and check on her, take care of her, help her shower, and take care of her medicines. We got there at lunch time, so they were in the dining room eating. They have a fromal dining room. They have an activities room. They said it was Thirsty Thursday, and in the afternoon they were going to have wine tasting. They also have crafts, and they have something scheduled for the mornings in the afternoon. They had an emergency situation while I was there, and within seconds the ambulance was called. They had everything under control within seconds. They've got shade trees around. They've got a courtyard. They've got fountains, and people can go out and sit in the shade."

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"My brother is a resident of Sun Terrace Hermiston. The staff, even from the administration department down to the caregivers, they're all very polite, very helpful, and accommodating. You ask them a question, and if they can answer it, they will. If they can't, they will go find somebody to come talk to you that can answer your question. They all work together as a little community inside the building. They take the utmost care of their residents. They can accommodate residents to their doctor's appointments if needed. Their activity department is very active. I know my brother said that he loved the activities that they did there. The other residents can make friends with one another. It usually happens in the activity room, like my brother, he likes to play poker. So there's a few other guys in there that like to play poker. So they all would get together several times in the week and just go in the activity room and play poker amongst themselves. I would recommend people to put their loved ones in Sun Terrace Hermiston. I have tried the food on several occasions, and I was pleased with it. The other thing that they do there too is like in between meals, they have this little snack bar, like all the perishable stuff, they have ice laid out there. They go in there periodically and check it so that if the residents there get hungry in between meals, they can go there. They have a wide variety. They have fruit and vegetables, a little dessert, yogurt, milk, and cottage cheese. I've compared the price of Sun Terrace Hermiston assisted living to some of the assisted living here in Eastern Oregon, it's a little cheaper than it is here."

"Donna's time at Life Care of Richland has been very helpful. The staff has set a plan for each individual to help then get the treatment they need for a safe and fast release. Donna has made friends with the staff and had many laughs and good time during recovery."

"Yesterday, I went to Guardian Angel Homes. It might be the place we would move my mother into. I love the location, and I love the staff. They have cottages, and a certain number of clients are in one cottage. And as far as everyone that we've looked at so far, it has the homey feeling, like I walked in and I immediately felt like my mom would like this. They have separate bedrooms so she wouldn't have to share a room. And I could tell that the staff was wonderful. The clients that were there looked happy. We've narrowed it down to this one."

"My father was in the rehab section of Richland Post Acute. It was very nice. They're very busy, so they took a little bit longer to answer, which is fine. I loved all of the therapists that he worked with. They were all very helpful and took the time to talk to me when I had questions. When they would come in, they were very attentive to his needs. In rehab, he was having to learn to stand up and move again, so they always made sure that he was very safe when they'd transfer him from his wheelchair to his bed. They saw to it that he was ready for his bed at night because he was pretty helpless when he was in there. The place was clean. They would come in every day to change his bed. The dining area was very nice, too. They all got their dinner with their names on it because some of the residents had dietary restrictions. Everybody had a choice of what they got for lunch and dinner. The staff would come in about an hour before meals and ask each resident what they wanted for the meal. If the resident couldn't get out of bed or just didn't feel like going to the dining room, they would bring their meal to them in their rooms. For activities, I saw simple things like they would engage the patients in some painting activities if they could do it, or a 15-minute exercise in the dining room, or something. Other than that, I wasn't there enough to know what other activities they did."

"My mother-in-law moved into Fieldstone Grandridge. The place is very nice, it's very clean, and it smells good. It doesn't smell like urine in a lot of places, and it doesn't smell like death. The staff is friendly and helpful. She said there's some food that she likes, and some food that she doesn't. They have a very selective menu, so that's very nice. It's not, "You have to eat this today, and you have to eat that," she gets to choose what she eats. It's laid out very nice, and most things are on one floor. There are a few things on the other floors, but it's all pretty much in one area."

"Fieldstone Memory Care Kennewick was a nice place. I liked that it was laid out a little bit better than the other facility. But the location was not convenient for us to go and see my mom. I liked the rooms better. They had a little more privacy, even though they were shared rooms. The staff did a good job. The second time we went there, we talked to one of the nurses, and she gave us a lot of information we needed to know. They had a pharmacy there. They have a kind of a theme setting in their building. They got a movie theater and stuff that my mother would be interested in."

"Initially, I was really pleased with Agape Care with what they would offer for my father and at that time they didn’t recognize that he was not yet living with anybody especially people with other medical issues. He was very uncomfortable, and he was not used to the food that they provided. He lost some weight, and he just has a particular diet that he has had, and it’s not the typical diet that people have when they’re trying to take care of their health. He grew up on a ranch with meat and potato, and he very seldom had noodles. They are really cut and dry about his food, with lots of butter and cream. That’s not the best healthy diet for other people in different circumstances so he lost a lot of weight. His room was perfectly fine, and they let us go in to a smaller room to get in there a few days early, and then he was moved in to a larger room which was great and very appropriate for him. It had nice windows. I wasn’t pleased with the bed because my father complained about that after about a week. The only other thing that I really was kind of disgruntled about with his room was the lights were always low, and it was hard to get light bulb to put into his light, but his room was perfectly adequate other than that. I think the people were very nice, and they were in process of a new owner, new manager, new staff in general, and along with that comes kind of a little miscommunication although I believe they got much better at it. He was there for two months and establishing their particular workers and what they do. One thing I didn’t care about was dad had to get to know many people, but he seemed to adapt okay to that. I know they’re trying, and I know the new owners are trying, but what I can tell you is I would not recommend anybody for it. Not with my dad’s experience -- it was not great for him. They weren’t setup for him either, and they recognized that at the very beginning so we paid more because dad was going to be outside their normal scope and when they found, he wasn’t really outside their normal scope. I would not recommend the place as much as I like the owner, and she knows how we feel because I’m an honest person and she is too. It was a mutual separation because he never really fit in there with the other residents, and he needed to be in a different place, so it’s a mutual leaving. It was easier for most of the family to get to see him more frequently. "

"I really liked the Hawthorne Court in Kennewick. The floor plans were wonderful. It's well lit and spacious. They had a craft room. They had bingo. They had some kind of bowling. They have exercise and physical activities. I think they have a pool as well, and the activity director seems to be pretty on top of the activities that aging people can do. This is assisted living, and the rooms that they had available had a good view or a pretty view out of the two communities that I saw. I thought my mom might enjoy looking out the window."

"My husband is in WindSong at Southridge and it's great. The staff are also great; they're just wonderful. They have lots of activities because it's a Montessori-based facility, so they have residents doing lots of things to help them. It's a very new place, so they have just about everything -- and everything is new and good. They have two outdoor areas: one where they can go and calm themselves down, and one, which is a bigger place, where they go with other people. So it's very nice."