Bonaventure of Tri-Cities

Sandy318484

I thought Riverton by Bonaventure was very nice. I really like the people that were in charge, -- e.g., the director and the activities coordinator. I like it very well. Their rooms were spacious, very clean, and very modern. I like them really well. However, there are not much grounds around. Once you go outside, you're limited to a parking lot. I like Riverton by Bonaventure really well. They were very friendly. The place is very nice. It's clean and modern. The only reason I didn't choose this place is because they have no outdoor access for people. Nevertheless, I would absolutely recommend this place.

Om D.

Riverton had pleasant people and was neat and clean. You can see outside, which was good. It was a nice place. Their rooms were better than other places I saw. I saw very limited activities, but people were in the dining area. They were all pretty friendly and wanted to talk to me. Some of the people were much older than I am, so that was one turn off for me. The rooms were good, clean, and had some views that you can sit and enjoy.

Dianne647346

I liked Riverton very much. The food service was very quick, easy and comfortable, and the room was very nice. They had a lot of activities for the people and I was very impressed with that.

grantda

For the most part, Riverton is an "okay" place. By that I mean some things are great and other things less than great. The physical state of the facility and the cleanliness are super. There is a nice library and quite an assortment of activities. The staff is wonderful when not restrained by "corporate". The bus will take residents on outings to shopping and doctor appts, etc. but recently they have tried to tell my elder resident that they would not take her to her hair appointment anymore. Assertive resident that she is, they reversed their decision when she confronted them with her written agreement that said they would provide this service. The main downside is the food. Their dining organization (timely service, etc.) is very poor as is the quality of the food. This may sound trivial but when you are counting on food service, and paying for it, you should not have to settle for sub-standard service and quality day in and day out. It is not unusual for residents to wait for up to an hour or an hour and a half from time of seating to actually getting their plate of food. Quantities are chinsey and quality is poor. One other downside is lack of wi-fi service. This is an inconvenience for residents and visitors alike. For an operation of this size to not provide wi-fi in this day and age is ludicrous; Even cheap motels have wi-fi available.

Marilyn117752350

We stayed at Riverton for six months. My husband was unhappy there, which was the main reason why we moved away. That, and the fact that their food was terrible. We had an apartment that was clean and well taken care of. I don't have any complaints about this community other than the fact that my husband hated the food and wanted to be more independent. Overall, Riverton was good with the exception of the food.

Caring112895550

We went to Riverton. It was very nice. The staff was very nice. They gave us a nice meal. The food was great. They took us on a tour of the place. They showed us all the different rooms. The rooms were all first class. They have a bus, and they would take people to their doctors and what-not. They have entertainers that would come in. They would play music, and sometimes they sing; that was nice.

Caring104645050

Riverton by Bonaventure is a nice building, and the spaces are pleasant. It seemed like the residents are kind of varied. They obviously are mostly old, but there is kind of a range of them. The staff seems fairly friendly. They are alright. Some of them are better than others. They seem to have trouble with turnover of the caregivers. Some people have been there the entire time my mom has been there. A few people have been there for a longer time. Among the other people, there is more turnover. She doesn't really complain about the food. The sanitation is good. My mom has a one-bedroom apartment. Well it would be nice to have it a little bigger, but it is more expensive if it's bigger. We have just been sticking with this one because she doesn't seem to care.

Lucile1

My grandson was impressed with the outside and with how nice it looked. That's why he came in to check out Riverton. I'm glad he did. I like living here. Everyone is so nice.

Diane103496150

I like the people that work here at Riverton. They make me feel at home. I feel safe and secure here, and that's very important to me.

Peggy43

My parents are very unhappy at Riverton by Bonaventure; the main reason is the food situation. They’re always out of everything, there’s never any food. They very rarely get what they order, and the quality of the food is deplorable. Plus we’ve also had some concerns with the cost being changed and the assisted living fee being changed. The one thing we can say that’s positive is that the caregivers who worked there are outstanding. They are wonderful young women who are very caring, very loving, and are doing wonderful job assisting my dad. The amenities that they offer are not the amenities that they have. Their amenities are very limited; they promise a lot of things, and then once we got there and my parents moved in, it was "Oh sorry we don’t have that, sorry we don’t have that." They tried to move my dad to another facility with Parkinson’s, and some confusion and dementia would be a really bad thing right now, so we’re just trying to make the best of a bad situation.