Brookdale Richland

Offers Assisted Living

11 Reviews
1629 George Washington Way, Richland, WA 99354
Call (844) 325-8230
Brookdale Richland (844) 325-8230

Reviews of Brookdale Richland

11 Reviews Write a review

Assisted Living Reviews for Brookdale Richland

November 21, 2013

By Caring74563150

I am a friend or relative of a resident

Mom had stayed in Wynwood. It's like a big rectangle that was very hard for her to walk around. They did not care for her well. They did not get dress in time to do things. They did not get her to meals on time. My brother and sister in law were setting their alarm clock and call her for every meal and if she was not down there, they would call and the people at her table would go to the front desk to tell them to get my mom down for meal. When they would finally get her down, everybody was done and she didn't get the socialization. We were not happy for that. I was there all the time, getting involved in all the activities, bring flowers and cookies for everybody. They only had one activity person who does all the activities and drove the bus. They were shorthanded. We were paying a lot and not getting the care that she needed. Then they lied to us and promised us an apartment on the first floor, but they gave it to somebody else. I would find pills on the floor, on her chair and sometimes in the cupboard where they went to get a cup and left the pill in the cupboard and that was not good at all. However, I loved their activities and the activity director was wonderful. They went out to lunch once a week, which was one of my mom's favorite activity. The brought in the college bands. They had picnic inside the facility and outside.

May 17, 2012

By Missingmygrandma

I am a friend or relative of a resident

My grandmother lived at the Wynwood assisted living center for years before she died last year. It was always a nice and peaceful living center. The staff was always kind. As a guest they always greeted my family and I with a smile. On top of this they knew me and my family by name. There were always events and other things for the residents to do. One of the things that I liked the most was that if there were too many people who came to visit, they had rooms on the floor that were set up for a larger group of people to visit at. My family took a lot of the family photos there, including our 5 generation photo. The experience for my family was so great that my Aunt and Uncle are looking at moving in when they cannot continue to do everything on their own.The only complaint that I had was that on occasion it would take the staff a little longer to respond than needed. This was more than likely because they were busy because it wasn't a regular thing.

October 04, 2011

By Molae06

I am a friend or relative of a resident

My grandmother stayed at this facility for 8 months before she was moved to a new facility. In the beginning I was rather pleased with the facility and it seemed luxurious and private enough for my grandmother. The unit she stayed in consisted of a one bedroom, one bathroom, and rather small living room and kitchenette. The unit was plenty large enough for an elderly woman without many items. This assisted living facility gave the residents a lot of privacy and the ones who still could drive were allowed to leave freely. My main problem with this facility was the fact that they did not catch on to my grandmothers signs of dementia quick enough. It took for her to leave the facility, get lost, and almost get hit by a car for them to finally say anything. When they did finally acknowledge the problem, they gave my grandparents a mere 15 days to find a new facility. I believe that the staff should have told us about the signs of dementia my grandmother was showing as soon as they noticed. Instead they waited until there was a close call to an incident and served her with a rather harsh notice to vacate. I understand that she had become a liability at that point, but I do believe that the situation was not handled well at all. Besides that, I loved the facility during her stay, and each staff member was very polite and friendly.
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Services and Amenities of Brookdale Richland

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Pool

Cleaning services

  • Housekeeping

Health services

  • Medication Management


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Resident Capacity: 114
  • Minimum Age: 65


  • State Licenses: 1696
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About Brookdale Richland

Brookdale Richland provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

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Brookdale Richland

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