Assisted Living Communities in Crossville, TN

"My mother-in-law is a resident of Golden Years Retirement Resort II. The people seem to be very caring. They seem to take a personal interest in her and the family. She had COVID twice, I think, since she's been there, and they've kept us in the process of that. They have a nurse who comes in regularly to see the residents. The nurse has called me personally and we've talked about my mother-in-law. When we go to visit, her room is always clean. The facility is clean. There's no odor. She seems well cared for. However, they don't have rehab there. They don't have physical therapists who come in. They could have more activities that would be better for the residents. She likes the food. It's an older building. The kitchen is small where they prepare the food, and the dining room, however, is very clean. They'll take them to Spring City, a very small town, and the only thing they have is a Dollar Store or something like that, but they do take them on outings. I would like them to have more on-site activities, ideally."

"Every time we came in, people were polite to us and helped us out. They were great, but the first thing that hit you when you came in the door was the smell! It is indescribable. It smelled like green beans, a little like a squeaky disinfectant smell, and urine and feces. People seemed taken care of alright, although I do remember one instance where an old man in a wheelchair, seemingly unattended, kept trying to talk to me from the hallway. He seemed very senile and very much out of it. I was waiting for someone to come by and help him back to his room, but no one did. In general, I do find these homes slightly depressing - this one just didn't stand out to me as being any better. Yes, the home took care of the people's needs for food, water, cleanliness, and comfort in general and kept those up to standards, but again, it was not very happy feely there. "

"I placed my mother yesterday at Life Care Center of Sparta. So far, it has been excellent. The moving experience and tour was great. The staff is excellent. Everybody is around -- the housekeeping, nursing, and administration. Her room is good. It is bigger with more storage -- more cabinets and closets. It has a night light built in the walls. It is very roomy and clean. They have a pastry chef or a cook, and the food is excellent. It is probably not the fanciest place that I have seen, but as far as being elegantly done, it is nice. It is not the fancy stuff, but they have a nice area. It is not really big -- just right for the resident -- and they don't have a high count of residents. The activities are good. They have musicians that come in and things to keep them busy. "

"This facility was very clean and the patients were very active. Several of the patients were up and playing cards or walking the halls. The care in this facility was very good. Many times I went into this facility and the patients were sitting with one of the staff members or walking down the hall talking. One lady was having a bad day and the staff took her out for a walk because she asked her to take he out. I loved the personal attention given at this facility. "

"Excellent care. Caring staff members. Beautiful facility that is new and very clean. Alzheimers care available is excellent."

"Life Care Center of Rhea County is a new facility with very large window spaces that let lots of light into the rooms. It was very clean. I am already familiar with Life Care services because Mom came from another Life Care facility, so it was an easy transfer. They have daily activities and church on Sundays. The people are kind, and the workers are conscientious and mature. "