Life Care Center of Crossville

Nunana

I don’t know where to start. I’ll just say that it has taken over 4 days for my mother to come out of the fog they put her in with over medicating her. First with Risperdal, then Ativan at too high of a dose. Plus they never had me sign paperwork approving these drugs until after they had already put her on it. It’s like sweeping around your own back door after the fact. She could not eat due to being drugged. The nurse supervisor told me all this standing in my mothers room. Never will my mother step foot I. This place again.

Heather

My grandparents are residents of Life Care Center of Crossville. I'm not a fan of that community. I don't think they take good care of my grandmother. She has dementia and she is not getting the proper memory care that's needed. That's why I was trying to move her to Alabama so she could get on a memory care facility, and that is not an option anymore because her dementia is too far gone. They are understaffed, she probably gets like two nurses a day that come in and take care of her. I have complained multiple times. It's just a regular dining facility. They have about eight community tables. Everyone in that facility is pretty much bedridden, and they just bring it to the room. They have no other amenities. They have a public parking lot that fits about 24 cars, and that's it. They don't do any activities or any type of outside care. I was trying to get them to leave, because my grandmother needs memory care, and they do not offer that; it's just a nursing home. If we come to visit, they're understaffed, and it's not a very clean facility. I'm just unsatisfied with this nursing home.

Bella

My husband has been in the Life Care Center of Crossville for two and a half years already. The staff is very helpful. The doctors there, they're young, but they're good. The patients get bathed when they're supposed to. They get taken care of. The food is pretty good. The only thing I was disappointed is, well, he was wearing dentures and I said they've got to be taken out at night because otherwise his mouth could get infected and so they did that, but there were a lot of times where they didn't put them in, and what's happening, the muscles in your mouth start to weaken. They would try to put it in when I would be there to say something, and he fought them because it was hurting, so now they don't put them in and all he does is chew his tongue, so that part I'm not happy with. He probably would have been able to speak better if he had his teeth in. But they have activities for the residents there. It's also a rehabilitation center, too. They have entertainment, and they have people come in and sing and play instruments. The dining area is very good. Everything is clean. They keep the place clean, which is good. It's nice. They keep everything in its place where it belongs. The physical therapy room is clean and good. He started in the lockdown section, and I said, 'He doesn't need lockdown, he can't walk, he's not going to escape.' They saw that and they finally moved him into the regular section. The staff members were all patient and very good.

Margie44

These are the hardest working staff I have ever seen. One hard thing to do is to leave here. They were an awesome team and I will miss them. Covid has made it hard on everyone but for them..they kept on going. Thank you for your service. Tom and Margie

south62

Was not impressed at all!! Had my mom there for a few hours and so disgusted that we took her back home until we found another place.. Check other places before this one.....

Right here for now

It’s clean, light and airy. Has a clean smell. The furniture is in good condition, in and out of the residence rooms. The staff is excellent. Food is very satisfactory. Would not have my love one anywhere else.